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Last Updated: 22/04/2026
in CLINICAL Running an encounterStart an encounter for an on-site patient from the Waiting Room, or manually start an encounter for a patient who is not on-site. You can then use the Clinical Records screen to record patient information
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Last Updated: 01/11/2024
in CLINICAL Running an encounterUse the Current Encounter screen to record information and access the clinical modules. This information includes the REF, your own clinical notes and entries made by the clinical modules used during an encounter.
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Last Updated: 20/04/2026
in CLINICAL Heidi AI
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it is added to a patient's file, all generated content can be reviewed and manually edited. Requires Zedmed v38 . For ...
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Last Updated: 22/04/2026
in CLINICAL Results inboxReview and action all assigned patient results from the Results Inbox. The actions include recalling the patient, sending them an SMS and assigning tasks to the nursing team.
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Last Updated: 15/10/2024
in ADMIN Error codesFull list of AIR error codes and messages for the Australian Immunisations register.
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Last Updated: 27/05/2026
Playlists
Zedmed Clinical playlist
Click this button (below) to list all videos in the playlist then scroll to select one of your choice.
Zedmed Office playlist
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Last Updated: 19/06/2026
in CLOUD Cloud loginThis guide explains how to set up your Zedmed credentials and DUO Mobile, a two-factor authentication App that is easy and secure to use.
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Last Updated: 09/10/2025
in ADMIN Staff setupSet up a new doctor or locum in Zedmed. This includes a Zedmed login and an account where the doctor's billing and reporting information is entered.
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Last Updated: 05/12/2025
in CLINICAL Heidi AIZedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts.
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Last Updated: 07/07/2025
in ADMIN Software updatesNASH (National Authentication Service for Health) PKI Site Certificates are used b Zedmed to create secure connections to online patient services.