Zedmed's Current Release

Enhanced Patient report
The report now has updated columns for Patient SMS settings, an SMS filter and now shows the Mobile number. See the Features section to learn more.

Appointment Grid Delete option moved
The Delete option in the Appointment Grid right-click menu has been moved to avoid accidental deletion of appointments.

Auto-add Medicare incentive items
A new option in Branch settings allows Bulk Billing Incentives to be automatically added when billing, rather than showing the dialogue to manually add them to the invoice. See the Features section to learn more.

Add the option for items to only be available to Medicare/DVA
Items can now be flagged as requiring a Medicare or DVA Payer and when billing such items the invoice screen now enforces this requirement.

To assist customers with identifying Medicare/DVA and non-Medicare/DVA items, we have added a setting to mark an item as Medicare/DVA only. This means if you accidentally bill that item using a non-Medicare/DVA payer, a warning will appear.

Add linked incentive items in Item Details
Incentive Items can now be directly linked to an item for Medicare and DVA. When billing an item with a linked incentive, a pop-up appears asking whether the Incentive should be added to the invoice (unless the Auto-add Medicare incentive items feature is enabled). See the Features section to learn more.

Add My Medicare Status to Appointment Details and Attendance Details
 New icons have been added to the appointment and attendance detail screens to indicate the patient's MyMedicare registered status.

A green icon is shown when the patient is registered to the appointment’s Doctor at the appointment’s branch. A red icon is shown when the patient is registered with a different doctor or a different branch. Hovering the mouse over the icon reveals the registered doctor and branch.
No icon is shown if the patient is not registered and it will be grey if the patient is registered with a different Doctor.

Add Mailing address as a merge field in Patient mailing label
The Patient Mailing label template has been updated to use the patient's mailing address if one exists; otherwise, the home address will be used.

Account Payer Character Limit - Increase from 65 characters
The Account Payer name has been increased to 128 characters to properly address the payer on 3rd Party invoices.

Multi-select options in the Marketing Message can no longer be set to None Selected
Re-enabled the ability to select nothing for multi-select filters in the Marketing Messages form.

Provide the ability to alter the order of items 
When creating a new invoice, service items can now be re-ordered. This will enable Medicare Claims to be accepted when items must be in a specific order.

For example, Medicare requires an incentive item to be directly below the main item. This means when adding two incentive items, you need to use the new arrow icons to move the items into the correct order.

Unordered

Reordered

Multi-select options in the ePayment Status Report can no longer be set to None Selected 
Fixed multi-select fields in the ePayment report so that selecting none is possible.

Manually change billing status in Appointment Grid
A Billing Icon Override option has been added to the right-click menu in the Appointment Grid. This allows the appointment to be manually marked as: Invoice Raised, Invoice Paid, Invoice Voided, Reset  - to the state before it was manually overridden. A manually changed billing status uses a square icon instead of a round one to distinguish it. The override does not change the status of the actual invoice saved in Account Enquiry. See the Features section to learn more.

Appointment Screen - Time Increment Navigation Buttons 
A new option in the Appointment Screen allows the Navigation buttons to be placed at the top of the screen.

In the Appointment Grid:

1. Select View > Options
2. Select Show calendar navigation buttons at top.

Enhance the patient verification to not require a treating doctor

A new option for the default Doctor and Clinic used in Patient Verification has been added to the Branch Options. 

If a patient doesn't have a Usual Dr saved in their details, this setting automatically selects a Treating Doctor during online verification so you don't have to choose one manually every time.

1. Option Branches.
2. Select the Branch Name.
3. Select Options.
4. For Default Doctors > select the doctor <Branch>.

Right-click> Account Enquiry from appt book
Added a menu item to the appointment grid right-click menu that takes the user directly to the Account Enquiry for the selected patient. See the Features section to learn more.

Replace old incentive with the new 35501 when billing LARC items 
As from the 1st of November 2025 items 35503, 35506, 14206 and 30026 attract a different incentive item - 35501. This change has been reflected when invoicing.

Add minimum repeat interval (days) to prescribing window
A minimum repeat interval can now be entered in Script Details when prescribing in Clinical.
If entered, the interval details appear on the printed paper script.

Combine the " No Allergy Information " warning into the Allergies screen
When prescribing drugs to a patient with no recorded allergies, the warning message no longer appears; instead, the warning is shown on the allergies form.

MIMS - Update clinical allergy search interface
Added new allergy search function for MIMS web services. Available search options are now:

•  By Brand +  By Molecule - use MIMS to provide drug list
•  Non-Medicinal + User Defined - Zedmed provided list.

MIMS - Update Drug interaction check to use new API
Replaced the existing MIMS interaction check engine with one based on MIMS Web services. This means the interactions window looks different to what it was.

Open patient limit in Global Options of clinical
 Added ability to limit the number of open patient records in clinical, the default value is 50. Adding 0 will allow unlimited records to be opened.

Update telehealth button to copy URL if clicked for cloud users
For cloud users, clicking the Telehealth button now copies the URL for the Dr’s telehealth session to the clipboard. This avoids having to click on the dropdown menu item. Once copied a toast message is displayed for a couple of seconds.

Modify the Allergy search to replace Brand and Molecule with Medicinal
The Allergies and Adverse Reactions dialog now displays three options for searching;

• Medicinal
• Non-Medicinal
• User Defined

The Medicinal option replaces the By Brand, By Generic, By Substance options and will search and return results for all of these types.

Fix for prescribing short description field length issue
Fixed error that may appear when prescribing, if one of the patient’s past drugs has a very long name.

Improve Error messages when data required for MIMS API user creation is missing
Display more information when a MIMS API account cannot be created.

Patient Problems with blank ICPC codes cause errors when doing a drug interaction check
Fixed an error that might be displayed when prescribing, in the case that a problem has a missing ICPC code.

Integrate HealthShare into Edge browser 
Updated the HealthShare integration to improve security.

Remove the patient's phone number from the data sent to HealthShare
The patient's mobile phone number is no longer shared with HeathShare when searching for doctors.

Error on Result Inbox when selecting a doctor who has a leading space in their username
Fixed issue where an error was displayed on the Results Inbox when selecting a doctor who has a leading space in their username.

ZED-10952

Daily Report - Appointment Report Branch Name Overlaps with Time
The Branch name has been moved to a separate line to avoid overwriting other text for the following Daily Appointment Reports:

• Appointments only
• Appointments and Available Slots

DVA incentive items now pop up when billing
Fixed an issue where the DVA incentive item pop-up was not being displayed when items that allowed an incentive to be added were being billed.

ZED-11159

Appointment confirmation gets copied when copying and pasting appointments
Fixed the issue where the appointment confirmation was incorrectly copied to the new appointment when using copy and paste.

Multi-select options in the ePayment Status Report can no longer be set to None Selected 
Fixed multi-select fields in the ePayment report so that selecting none is possible.

Creating a patient in Clinical. Pronouns and gender identity do not appear until saved and reopened
Pronouns and Gender Identity dropdown selections now populate when a new patient is being created in Clinical.

Navigation Arrow Issue - Document Preview - Tiff Images
Fixed an issue where the navigation button in document preview greys out for scanned TIFF multi-page images.

Secure Send Fails to Send File from Attachment section for files without a file type
Fixed issue preventing the use of Secure Send on attached documents without a file extension in their names.

Use of the One-Off Drug function prevents prescribing future drugs for that patient
Fixed an issue that causes an error when prescribing for patients with a current medication that was created as a One-Off Drug.

Fixed issue affecting API endpoints for document upload. 

Eclipse billing updates to support new Medicare Assignment of Benefit (AOB) requirements
Updated Eclipse billing to support Assignment of Benefit changes that come into effect on 1 July 2026. Includes Implied Requested Assignment options. Learn more.

Transaction Date Payment Report 
This new report, under the Reports tab, exports a CSV containing specific payment data.
Select a Start and End date, and select Export.

Add filters to the drop-down list management
In drop-down list management, added a search option for long lists of procedures, and added an option to hide inactive items. See screenshot above.

Increase the size of Doctor Title in the address book, Patient Profile and Doctor Profile
The Doctor title now accepts six characters in the Office and Clinical.

Add assistant nurse codes to Zedmed 
Seven new assist items 93718, 93719, 93720, 93721, 93722, 93723, 93724 added to the Assisting Billing Options for use when billing as a practitioner(assistant) nurse. Also added labels next to Are you?

ePayments can now be used to partially pay an invoice
The ePayment method can now be used to part-pay an invoice, just like other payment methods. In the example below, ePayment was used to bill $108.50 against an outstanding amount of $138.50.

Note: the receipt emailed to the patient by Payment Gateway will only show the $30 charged. The invoice in Zedmed will show each payment method used, the corresponding amount and the total.

Change wording on the Assistant Services Report
The Assistant Services Report screen has been updated to include billing as an assistant Nurse.

Create a send Telehealth link from the Appointment grid
The Appointment Screen now has a right-click option to send or resend a Telehealth link to the patient via SMS. A dialogue will confirm the link was sent. 

• You can send the link for a past appointment on the same day. 
• You can send a link for a future appointment on the same day (if it's no more than 12 hrs in the future). 
• The same link is sent every time.

Add ePayment to the Zedmed receipt when multiple payment forms are used
ePayments are now displayed on Patient Receipts created via Account Enquiry or Patient Details.

Warn the user if booking a telehealth consult if the patient does not have a Mobile phone number.
When creating or editing a telehealth appointment, the user is warned if the patient does not have a mobile phone recorded, and optionally prompted to record one.

Change the Telehealth icon to remove the tick
Appointment Screen icons for telehealth appointments have been updated; a provisional patient displays a camera with a green +, and a normal (reconcilied) patient displays a camera.

Create patient appointment history/Bookings in patient details in Office 
An Appointments tab has been added to patient details in Office. It displays two years retrospective by default.

Access a patient's appointment history from the Appointment Grid
The Appointments tab can be accessed by right-clicking a patient's appointment. Right-click the Appointment and select Find Appointment.

Allow free text in the Surgical Procedures 'Type' field 
Surgical Procedure 'Type' can now be changed using free text. The new text can be a one-off update or added for use with other surgical procedures by selecting the “Add to list“ option.

Using the  Summary Views paper clip, multiple files can be selected and imported at once.
Can be used on the Summary Views for Results, Images, Documents, Attachments, and Incoming Documents. When you browse to the file's location, click on the files you want to upload. Documents do not allow images, only document files.

Only files for the same test, for example, a set of 4 X-rays, should be uploaded together. Any setting applied by Zedmed - including the Doctor to link to, mark as complete and Document date - is applied to all files.

Create patient appointment history/Bookings in Clinical
The Search for Patient Appointments has been added to Clinical. When you select the "Next Appt" in Clinical, the Appointments list for that patient will open.

To locate the patient's historical or future appointments, select the criteria, then the Search button. Use the Doctor or Resource button to populate the drop-down selector. The report can be printed.

Secure Send - Other addressees now optional
When you use Secure Send, the Other Addresses recipients are now optional (were required). A tick box has been added to include or exclude Other Addressees as recipients. If you enable but don't want to send to all, you can still remove specific recipients.

Fast Report Pathology - Add Fetal RhDTest Request Form
Pathology Template- Fetal Rhesus D screening has been added to Clinical's Pathology report templates

Add CC options for Clinical letters in Office 
There is a new Other Clinicians button in the patient's record Referrals section, which allows you to add 1 GP and multiple clinicians from the Clinical Appointment Book. When you write a letter in clinical, they will already be added as CC, and you no longer need to go into Clinical to set this up. 

• To add a clinician or GP, search for them and select. 
• To remove a GP, select the red cross. 
• To remove a Clinican right click and select Remove.

Any GPs and clinicians added here will be added to the Other Clinicians tab in the patient's Clinical record.

Added 'Other' as a cancellation reason on the Appointment Grid
When cancelling an appointment, there is a new option called Other. Selecting this will allow you to type in the reason. Select Cancel to cancel the appointment with this reason.

This text will appear in the Appointment Audit report and the Cancelled/Missed Appointments report.

Enhance the Appointment Grid Audit report to report cancellation reasons
The following enhancements have been made to the Audit report:

• Removed the vivid colours.
• New filter options for a Doctor or a Resource.
• Ability to group the report by Doctor/Resource or by Staff.
• Option to start each report group on a new Page.
• Option to run the report for cancelled or deleted appointments only.
• Cancelled Appointments displays the cancellation reason, and the Next Appointment.

The Audit Report is run from the Appointment Grid - Extra > Audit.

Add Patient Account and appointment date merge fields to the Office letter writer 
Additional merge fields have been added to the Office Form Template:

• Patient Total Outstanding Balance - as per the Account Enquiry form
• The next appointment for the patient
•  A list of all future appointments for the patient

Remove Unpaid Accounts from Invoice

A new practice setting in Office allows the exclusion of unpaid accounts from patient invoices.

This is enabled by opening Practice Setup > Practice - and ticking 'Exclude unpaid amounts on invoice'.

Change expired referral activation date in Appointment Details to expiry date
In Appointment Details, expired referrals now show the Expired date instead of the Start Date and Validity period. The text still appears in red.

Add Outstanding Amount and Unallocated Credits to payers in patient details
The  Outstanding Amount and the Total Credits for a payer have been added to the Payers Dropdown in Office Patient Details.

Remove all SMS providers other than ZedSMS
ZedSMS is now the only SMS provider supported by Zedmed.

Move the provider column in Referral Doctor Selector
In Office the Referral Doctor selector now displays the Provider Number after the Given Name to avoid scrolling right to find it.

Create a separate SMS message for Telehealth from Reminders
SMS reminder message templates for same-day telehealth appointments have been moved into their own tab on the SMS configuration screen. This allows an SMS reminder to be setup to send before the day of the appointment, note this this reminder will not contain the link to join the telehealth consultation.

Enhance the Cancelled and Missed appointments report to display other cancellation reason text
The free text reason is now displayed on the Cancelled/Missed appointment reports for Appointments cancelled with a reason of Other.

Add validity period to Secure Send SMS Message
Secure Send SMS sent to patients now includes text “Valid for 14 days” which is how long the link is valid for. 

Shorten the GUID in the Secure Send link
Unique identifier in the Secure Send SMS link has been shortened.

Add a preview and fix the width of editor for custom header and footer
A preview option has been added to the Custom Header Footer editor so changes can be viewed in an invoice format.

Add Secure Send & Email to the Claim Form viewer
When you make a Medicare Claim, you can send a copy of the claim form to the patient so they know how much they will receive from Medicare. See the opening highlights sections to learn more.

Replace the Invoice header with an image at the Doctor level
In Office Doctor Details, the buttons for Invoice Header and Footer have been replaced with a single button that launches a new dialogue allowing editing of both, along with the ability to upload an image for the Invoice Header for use on that doctor’s invoices. The maximum image size is 147 pixels high by 714 pixels wide and the file must be a jpg or jpeg. See the opening highlights sections to learn more.

ZED-10699

Add SMS configuration for the request a credit card message 
SMS Configuration dialog now allows customisation of payment card request link message. Two versions of the message can be specified, one where patient has an upcoming appointment and one where they do not. See the opening highlights sections to learn more.

ZED-10583

Add doctor multi-select to Debtors Report 
Zedmed Office users can now run the debtors report with multiple doctors selected at the same time. 

ZED-10582

Add doctor multi-select to the Appointment Report 
Zedmed Office users can now run the appointments report for multiple doctors simultaneously.

ZED-10581

Add doctor multi-select to the Attendance Report
Zedmed Office users can now run the Attendance report for multiple doctors simultaneously.

ZED-10580

Add doctor multi-select to the Transaction GST Report
Users can now run the Transaction/GST report in Zedmed Office with multiple doctors selected at the same time.

SMS Reminders to send multiple SMS's
Multiple SMS reminders for appointments can now be sent by creating multiple Days Before Reminder schedule for the relevant appointment type(s). For instance a schedule could be created 7 days before, 3 days before and 1 day before to send an SMS reminder to the patient on each of those days.

Please note that if your Clinic has duplicate schedules - same number of days before and the same appointment type, then the patient will now receive multiple SMS’s for that appointment on the scheduled day.  This is a situation you may wish to avoid, check your configuration and adjust or remove the duplicate schedules. See the opening highlights sections to learn more.

ZED-10643

Create SMS Patient from Appointment Grid with templates 
A new type of SMS templates, “Patient Templates”, has been introduced in Zedmed Office. Use the SMS Configuration dialog under Practice Setup menu to define the message text and merge fields. 

Additionally, users can now quickly compose and send SMS messages by selecting “SMS Patient” from the Appointment Grid’s context menu. This opens the Patient Details dialog, where upon template selection, the merge fields are automatically expanded using data from the source appointment - or from the Upcoming one if accessed directly from Patient Details. See the opening highlights sections to learn more.

Separate out Telehealth reminders from other reminder schedules
The minutes before sending an SMS for a Telehealth link can now be entered directly against the message in a new Telehealth Links tab in SMS Configuration.
There is no longer a need to create a schedule for Telehealth links.
Same-day reminders can now be sent for non-telehealth appointments once a schedule has been configured.

Modify the Upcoming Appt ePayment message to include appt merge field
The default ePayment SMS message for “With UpcomingAppointment” will now include the merge field for the appointment date and time. The estimated character count for ePayment SMS messages has been enhanced to give a more accurate estimate.

Add prescribing estimated to last date and repeat number to medications
In Clinical's drug prescribing screen, the date the medicine was meant to Last until has been added as a new column. This allows the practitioner to see how long the last prescription was intended to last and how soon the patient returned for more. 

Previously billed items for the patient is now shown in Billing Wizard
Clinical’s Billing Wizard now lists the last 3 years of billed items for the patient by all doctors at the practice.
Each billed item shows the billing date, allowing clinics to review items that can be billed annually.

Batch letter writer search function enhancement 
A Batch Creation Date has been added to the batch letter writer search filter to reduce the number of unwanted search results. 

In addition, the search is now initiated via a search button rather than when a search criterion is changed.

Mouse over for an item that needs to be visible for longer and formatted
In Clinical’s billing wizard, the tooltip for each Selected Item now displays in a fixed-width box and displays for a sufficient time to read its contents.

Billing Wizard should show previously billed items for all doctors
The Billing Wizard will now display previously billed items for all doctors at the practice not just the logged in doctor.

Appointment Audit Report – Attended/Edited Status Not Displaying.
The Appointment Audit Report now reports on All audit types.

Appointment Report Export - does not include the address details
The Appointment report Export now includes the patient's address if that option is ticked.

No Incentive Item Pop Up for TyroEasyClaim Bulk Bill
The incentive item pop-up will now display, if applicable, when the Tyro Easyclaim bulk bill button is selected.

Create a new route of administration.
Added Nasal as a route of administration for immunisations.

A scanned document cannot be added using the Zedmed API.
The issue that caused the failure to upload a document to Zedmed using the Documents API has been solved.

Incorrect enhanced view displays when a corrupt or damaged document is imported
Fixed an issue where the previous result enhanced view could display if the currently selected result was corrupted or damaged.

Result Import Error
Fixed an issue that could cause a violation of the primary key error when importing results.

Office button in Clinical is not always switching to Office in Cloud
Fixed an issue that caused the Office button in Clinical to not work in some cases.

Previously billed items are only showing for the first patient opened.
Fixed an issue that meant that the past billing history in the billing wizard always showed the history for the first patient the billing wizard was opened for that session.

Windows Handle error if the Appointment Grid is left unattended 
The appointment grid will suppress automatic refresh after no user-input has been detected. A new setting AutoDataRefreshSuppressAfterIdleMin to modify the idle time period has been added to “patients.ini” in Appointments section. The default value is 20 minutes.

Fix Tyro refund amount on the Tyro ePayment Reconciliation Report
Fixed issue where the Tyro ePayment Reconciliation report displayed the incorrect refund amount from Tyro where the refund was processed from Zedmed.

In appointment creation, the branch code now shows in the  patient not registered message
Fixed issue where the clinic name was not displayed when the patient is not registered with the clinic the appointment is created in.

Hide inactive doctors from Surgical Appointments 
In Office the Surgical Procedure List no longer shows inactive Doctors in the Doctor Dropdown.

AV error when changing branch on the Appointment window
Appointment Grid icon display logic has been updated to prevent intermittent memory issues with displaying icons when switch branches.

MIMS uncheck causes an error when MIMS in .ini file
Fixed the issue where after disabling MIMS in Global Options, Clinical appears to hang when opening a patient. 

Chronic Condition Management reports for ATSI Health Assessment do not work
Fixed the issue that caused the Health Assessment for ATSI reports to not return any data.

PIT file created - Letter Requested Date Set to incorrect date 30/12/1899
Fixed the issue that caused the Requested Date to be set to 30/12/1899 in messages send using the PIT file format.

Prescribing module - Authority or Streamlined Authority are displaying as Private by default
Drugs marked as Authority - Palliative Care or Authority (Streamlined) - Palliative Care will now correctly be marked as PBS/RPBS and Authority when prescribing.

Create Groups Tab in Appointment Types
Users can now organize Appointment Types into groups, making the online appointment booking system easier to navigate. Appointment Types assigned to the “Default” group will continue to appear at the top level, outside of any group structure.

Create Extra OLA Config screen
Users can now customise messages for display during appointment booking and confirmation per appointment type. This message will override any schedule related messages. In addition, the link to include location directions can be switched off if required. To access these options, open the Appointment Type Settings screen.

Enhancements to the Online Settings dialog
Added the ability to suppress the display of schedule related booking messages at the appointment type level.