Write a radiology referral

Create a radiology referral and print it for the patient. With Zedmed v36.5, you can securely send the referral to the patient using SMS or Email (ideal for telehealth). 


• To reprint or delete a referral letter, see the Summary Views article.
• Use Secure Send with the addressee linked to Zedmed's Pathology Referral template, which supports electronic signatures.
• Results are sent back either electronically to the Results inbox or by a printed copy that can be scanned into the Results inbox.
• The HealthShare integration can be used to cc: a practitioner to notify them of the requested pathology test.

Create a radiology referral

To create a radiology referral:

  1. Start an encounter with the patient.
    For a detailed explanation of how to do this, see the Start an Encounter article.
    When the encounter starts, the Current Encounter pane will open and display the clinical modules.
  2. Select Referrals from the Current Encounter menu.

    This will open the Referrals screen.
  3. Select the Radiology tab.
  4. Selecting the recipients

  5. In the Addressee field, the preferred lab will be selected.
    You can use the drop-down list to select a different addressee.

    Note: To use Secure Send (e.g. telehealth consultation), select an addressee linked to the 'Zedmed- Radiology Referral' template (generic pathology format that adds your electronic signature). These addressees are created by the practice.

  6. Use the Copy To field if you want to notify a practitioner of the requested test.
    You will be asked if you want to print a copy for the cc'd practitioner when distributing the referral.
    a) Select the Copy to Search icon to open the Address Book Search screen. 
    b) Enter the practitioner's name into the field provided and select Find
    c) Double-click the name to add it to the Copy to field.
  7. Composing the referral

  8. Enter the Clinical Notes.
    Type your notes into the text box. You can also add each condition by selecting those listed under Clinical Notes.
  9. Select the Modality.
    When you select the radiology type, the regions that can be imaged will appear.
  10. Select the Region.
    Double-click any region shown in the Favourites or All tab to add it to the Selected Tests section.

    • Right-click tests in Select Tests to add additional details like left and right.
    • To locate a test in All, start typing in the test's name or use the sidebar.
    • To create a new region, right-click in the All tab, select Add region, enter a name and select OK
    • To add a region to the Favourites, right-click the region and select Add to Favourites.
    • To delete a test or remove a favourite, use the right-click menu.
  11. Review the tests selected.
    To remove a test, right-click it and select Remove.
    The right-click menu also allows you to manually enter a new test and change a test's name.
  12. Review the My Health Record settings.
    Results are uploaded to My Health Record by the laboratory if the patient has not opted out of MHR. Tick Do not send reports to My Health Record if you do not want the lab to upload them. To view the settings, see Set up My Health Record.

    Sending the referral

  13. Select Order Test.
    This moves the test to the Today's Referrals section.
  14. Print the referral - or -  securely send it to the patient.

    Option 1 - Print Referrals
    a) Check that the printer contains the correct paper for the laboratory.
    b) Select Print Referrals, and confirm that the right paper is inserted.
    All referrals in Today's referrals, that have not been printed, will print. You will be prompted to confirm copies for cc'd doctors.

    Option 2 - Secure Send (Zedmed v36.5 or later)
    Secure Send uses email or ZedSMS to send a referral to the patient or NOK Payer using a link to a secure download page.
    This referral uses a standard template and will include your electronic signature.
    To learn more, see the Patient FAQ and dedicated Secure Send guide.
    To securely send a radiology referral:
    a) Select Secure Send.
    The Secure Send button will open the Send screen for the referral in the Today's Referrals section.
    b) Review the Send dialog.
      • The title will show the referral's details.
    • Select Recipient Email or Recipient Mobile, depending on the patient's preference.
    •  Additional recipients can be added using a comma.

    Caution: if an incorrect email or mobile number is used, the unintended recipient will be able to access the documents.
    c) Optional: Copy To Mobile or Copy To Email fields using the Clinical Addressbook.
    To remove a CC: use right-click > Remove. The HealthShare directory is only available for email delivery.
    Note: This is different to the referrals Copy To field that is used if you want to notify a practitioner of the requested test.
    d) Select Send.
           A message will display that includes the text 'Delivery successful'.
          The patient will receive a link to download the referral, which will be useable for 7 days.
    To view the patient's steps, see the  Secure Send guide.
    'Template not found' will appear if the referral addressee does not have the Zedmed pathology or radiology template.