Reset a users password

Reset the Zedmed password for a user who has forgotten their password. This task is performed by the Practice Manager or a Zedmed user with administrator access.

To change a user's access, see the Accounts and Security guide.

To reset a user's password:

  1. Go to Zedmed's Utilities tab.
  2. Select Security.
    The Zedmed Security Roles and User screen will open.
  3. Select the staff member.
  4. Right-click them and select Set Password.
    The Change Password screen will open.
  5. Enter and confirm the new password.
  6. Provide the user with their new password, and ask them to change it once they have logged in.
    Include a link to Zedmed's change password guide.