zedmed
Table of Contents
Table of Contents
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Glossary
CLINICAL
Running an encounter
Starting an encounter
Navigating Clinical Records
Recording clinical information
End encounter and billing
Backdate an encounter
Results inbox
Results Inbox training video
Managing the Results Inbox
Assign or reassign results
Scan results & documents
Summary Views Results
Problems module
Add problem from ICPC
Add existing/recent problem
Add problem using free text
Summary Views Problems
Observations module
Record physical measurements
Record INR measurements
Record pathology results
Record respiratory functions
Summary Views Observations
Referrals module
Write a referral letter
Write a CDA/Specialist letter
Write a pathology referral
Write a radiology referral
SmartForms referrals
SmartForms SR referrals
Summary View & Outbox
Drugs module
Write a prescription
Write a compound drug script
Script Details screen
Update MIMS
Reprints and cancellations
Summary Views Medications
Immunisations module
Immunise an adult
Immunise a child
Transmit immunisations to AIR
Summary Views Immunisations
AIR error codes
Allergies module
Record an allergy
Record no known allergies
Remove an allergy
Summary Views Allergies
Other modules
Chronic Disease Management
Pregnancy module
Examination Templates
Diagrams module
Capture/Import (Image)
Clinical Calculators
Clinical setup
Clinical features
Managing Clinical Templates
Clinical Letter Writer
Batch Letter Writer
Secure Send
Patient FAQ for Secure Send
Quick Documents
To do lists
Spellcheck
Clinical integrations
The Doctors App
My Health Record
My Health Record FAQ
ReturnToWorkSA eWCC
HealthShare directory
Clinical reports
Clinical reports menu
Flexi reports
Doctor setup
OFFICE
Patients
Register new patient
Find existing patient
Attend a patient
Invoice a patient
Add or change a referral
Archive or merge patients
Account Enquiry guide
Appointments
Find an appointment
Book an appointment
Book a surgical procedure
Cancel an appointment
Manage the Waiting Room
Recall management
Reminders & notifications
Scheduling
Create a schedule
Change a schedule (ongoing)
Extend a schedule (one-off)
Mark a period as unavailable
Scheduling FAQ
Scheduling video guide
Online Appointments
Set up Online Appointments
Reconcile new OLA
Patients guide to OLA
Online Appointments FAQ
Zedmed SMS
Set up SMS
Moving to ZedSMS
Managing SMS messages
ZedSMS Message Centre
Top up ZedSMS credits
Customise SMS text
User features
Intramail system
Logins & passwords
Change your password
Switch branch or user
Shortcut keys
Office letters & labels
Management reports
Patients Report
Recalls Report
Statistics Report
Referral Doctors Statistics
Patient Service Report
Assistant Service Report
Daily reports
Transaction GST Report
Attendance Report
Appointments Report
Waiting Times Report
Practice reports
Finding the right report
Reports video guide
Referral Doctors Report
Treating Doctors Report
Item Report
Administration
MyMedicare support
Zedmed templates guide
Manage Office FRM templates
Manage Office RTF templates
Clinical Address Book
Zedmed upgrade guide
Zedmed best practice guide
Reset a users password
Payroll tax change preparations
Measuring practitioner's time
Integrations
Clinical Integrations
Surgical Partners
ePrescribing with eRx
ReturnToWork SA
HealthShare administration
HL SmartForms install
HL SmartForms upgrade
HL SmartForms manual upgrade
Office setup
Create an appointment type
Create an activity type
MedicarePlus incentives
Set up recall types
Add new patient types
Customised invoices
Drop-down List Management
Practice setup
Add practice details
Add a hospital
Add a branch
NASH PKI Certificates
Rename a branch
Set up Eclipse
Set up Tyro
Set up My Health Record
Set up Stock Management
Staff setup
Add/Remove staff
Add a new doctor
Electronic signatures
Disable a doctor
Add a new resource
Accounts & security
Void Claim services role
Claims & Payments access
Classic and Modern themes
Stock Management
Stock Management quickstart
Add a new product
Add and monitor stock
Stock level managment
Use stock in a clinical encounter
Release notes
Zedmed's Current Release
Zedmed v36.3.3
Zedmed v36.2.0
Zedmed v36.1.0
Zedmed Version 35
BILLING
Payer Fees
Payers, items & fees overview
Managing Item fees
Update existing Medicare fees
Update Other Fees
Add a new Medicare item
Add a non-Medicare item
Add a new fee type
Extend a fee's end date
Derived item fees
Invoice creation
Bulk Bill & DVA invoicing
ECLIPSE (Fund) invoicing
Private Patient invoicing (MAOnline/Tyro Easyclaim)
3rd party invoicing (e.g TAC)
Invoice options
Cancel an invoice (void)
Suppress an invoice
Create a quote
Take a deposit (allocate later)
Charge a non-attendance fee
Assisted billing
Deferred billing
Claims & Payments
Reconcile payments
Review claims
Manually Associate Receipts
Manually receipt a Medicare payment for a voided invoice
Manually receipt an ECLIPSE payment for a voided invoice
Videos for Claims & Payments
3rd party billing
3rd party receipting
3rd party adjustments
Refund a 3rd party
3rd party unallocated credits
Batching invoices and receipts
Private patient billing
Private patient receipting
Private patient adjustments
Refund a private patient
Reversing MA Online payments
Receipting payments
Banking
Best practice banking
Using batches and sessions
Banking reports
Debtors Report
Managing Transfers In & Out
Managing payers
Create a new payer
Add Medicare or DVA
Add a health fund
Add a third-party (e.g TAC)
Add family member a payer
Make the patient the payer
Deactivate/activate a payer
Video guides
Zedmed v35 migration
Legacy - Tyro billing
Legacy - Eclipse claims
Legacy - Bulk bill claims
CLOUD
Cloud login
Logging into Zedmed Cloud
Logging in using AppStream
Using 2FA with no internet
Changing your cloud password
Cloud UI
Cloud navigation video
Zedmed Cloud menu
Cloud tasks
Cloud scanning
Cloud printing
Cloud file uploads
Cloud file downloads
Request forms
Disable user request
New user request
Change user access request
Zedmed Cloud tasks
New to cloud
Setting up DUO 2FA
What processes will change?
Cloud Support team tasks
Cloud resources
Cloud TeamViewer
Manage Office RTF templates
Using HealthLink SmartForms
Secure messaging clients
VIDEOS
Home
OFFICE
Category description
Patients
(7)
Register new patient
Find existing patient
Attend a patient
Invoice a patient
Add or change a referral
Archive or merge patients
Account Enquiry guide
Appointments
(7)
Find an appointment
Book an appointment
Book a surgical procedure
Cancel an appointment
Manage the Waiting Room
Recall management
Reminders & notifications
Scheduling
(6)
Create a schedule
Change a schedule (ongoing)
Extend a schedule (one-off)
Mark a period as unavailable
Scheduling FAQ
Scheduling video guide
Online Appointments
(4)
Set up Online Appointments
Reconcile new OLA
Patients guide to OLA
Online Appointments FAQ
Zedmed SMS
(6)
Set up SMS
Moving to ZedSMS
Managing SMS messages
ZedSMS Message Centre
Top up ZedSMS credits
Customise SMS text
User features
(6)
Intramail system
Logins & passwords
Change your password
Switch branch or user
Shortcut keys
Office letters & labels
Management reports
(6)
Patients Report
Recalls Report
Statistics Report
Referral Doctors Statistics
Patient Service Report
Assistant Service Report
Daily reports
(4)
Transaction GST Report
Attendance Report
Appointments Report
Waiting Times Report
Practice reports
(5)
Finding the right report
Reports video guide
Referral Doctors Report
Treating Doctors Report
Item Report
Administration
(10)
MyMedicare support
Zedmed templates guide
Manage Office FRM templates
Manage Office RTF templates
Clinical Address Book
Zedmed upgrade guide
Zedmed best practice guide
Reset a users password
Payroll tax change preparations
Measuring practitioner's time
Integrations
(8)
Clinical Integrations
Surgical Partners
ePrescribing with eRx
ReturnToWork SA
HealthShare administration
HL SmartForms install
HL SmartForms upgrade
HL SmartForms manual upgrade
Office setup
(7)
Create an appointment type
Create an activity type
MedicarePlus incentives
Set up recall types
Add new patient types
Customised invoices
Drop-down List Management
Practice setup
(9)
Add practice details
Add a hospital
Add a branch
NASH PKI Certificates
Rename a branch
Set up Eclipse
Set up Tyro
Set up My Health Record
Set up Stock Management
Staff setup
(9)
Add/Remove staff
Add a new doctor
Electronic signatures
Disable a doctor
Add a new resource
Accounts & security
Void Claim services role
Claims & Payments access
Classic and Modern themes
Stock Management
(5)
Stock Management quickstart
Add a new product
Add and monitor stock
Stock level managment
Use stock in a clinical encounter