Tyro create refunder account

If an ePayment is taken using the Payment Gateway (Online Appointments) the refund must be processed both in the Tyro eCommerce account and in Zedmed. A Refunder account is needed for the office staff to log into the eCommerce account of the entity that received the payment.

To create a refunder account:

1. Log into the Tyo Gateway as Administrator.
    This should be provided with your Tryo account when you are setup as a merchant.
   

   

2. Select Admin > Operators.
   
   
3. Select Create a New Merchant Administration Operator.
   The Operator Details screen will open.
4. Fill in the Operator Details.
   •  Operator ID - enter a logical name. E.g Refunder.
   •  Operator Name - you can use the same word used for the ID. E.g Refunder.
   •  Enter and confirm the password.
5. Scroll down and add the following Transaction functions:
   •  Perform Voids
   •  Perform Refunds
   
6. Add the following General functions:
   •  May Configure Reporting API Integration Settings.
   •  May View Dashboard.
   
7. Select Submit.
   You will see a Tyro Refunder account.