All Appointment Reminders use a default message. Custom messages can be created for specific Appointment Types (per branch), and these customer reminders will be used for that Appointment Type, instead of the default. You can also edit the default text if required, for example, to include a Y/N confirmation.
To add a custom message:
- Go to Zedmed's Management tab.
- Select Practice Setup then SMS Configuration.
The SMS Configuration screen will open. - Select the Appointment Reminders tab.
- Select the Branch the reminder is for.
- Select Add Message.
- Select the Appointment Type the custom message is for.
- Select Create New.
- Add ther text for the Reminder and use the Insert Merge Field drop-down to add merge fields.
- Select Close to save and exit.