Patients who use Zedmed's Online Appointments (OLA) can be prompted to provide a payment card when making the booking. The requirement can be enabled per practitioner and can exclude children, seniors and DVA and pension card holders. Once the card is recorded in Patient Details, they will not be prompted again.
How patients are prompted for a payment card:
- Select a time slot next to the doctor you want to see.
The Confirm My Booking screen will open. - Payment information steps
Important: Credit card information will be requested if your practitioner supports electronic payments. The credit card provided will be charged AFTER you have attended your consultation with the doctor.
The practice may show an estimate of the payment when you provide the credit card information.
a) Select any concession card you hold or None of the above.
Important: On confirmation, the appointment is booked and the patient's card is charged then refunded $1.
b) If you selected None of the above, enter your credit card information into the fields provided.
Your credit card will not be charged until after you visit the doctor.
The Confirm My Booking screen will open.
- Enter your name and email address into My Booking Account Details.
- This information will be used to create your account.
- Select Next.
