Suppressed invoices (for claims)

The Claim Suppression workflow allows the invoices to be reviewed in the Claims tab before they are transmitted and prevents the transmission of claims for invoices that should be voided. Requires Zedmed v37 or later.  

Enable Claim Suppression

Disable the ability to submit a DVA or Bulk Bill claim directly from the New Invoice screen and leave Suppress as the only option. This is a practice wide setting.

To enable Claim Suppression:

1. Open Practice Details.
2. Tick Force Claim Suppression.
   

Workflow step 1 - Create a suppressed invoice

Save an invoice but do not submit any claim.

1. Create the invoice.
2. Check Medicare or DVA is the payer.
3. Select Suppress.
   
   

Workflow step 2 - Transmit claims for the suppressed invoices

All suppressed invoices with Medicare or DVA as the payer will queue in the Claims Tab, where they can be reviewed.

To transmit claims for suppressed invoices:

1. Open the Claims tab.
2. Select Not Submitted/Suppressed.
3. Review the invoices.
4. Tick the box next to the invoice/s you want to transmit.
5. Select Transmit Claim.