Payments received by Payment Gateway will show as ePayment in banking reports. The Tyro ePayment Reconciliation report will help practices reconcile Tyro ePayments if there is a discrepancy when doing banking.
The report is run for each bank list and will only show back lists configured for Payment Gateway.
To run the Payment Reconciliation report:
- Select the Office > Reception tab
- Select Banking > Tyro ePayment Reconciliation.
The report pulls information from Zedmed and Tryo, which should reconcile to a $0.00 discrepancy.
In the example below, you can see an ePayment refund was processed in Zedmed and also in Tyro.
The Tyro transaction fee is not included, as it is not received by Zedmed and would prevent reconciliation.