For detailed information about Heidi AI, see the Heidi support page.
What does Heidi do?
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts.
What version of Zedmed is needed for Heidi AI
Heidi requires Zedmed version 38.
Where can I get help on how to use Heidi?
Zedmed provides an integration to Heidi AI. For assistance with Heidi, please visit the Heidi Support page. For Zedmed-specific information, see the User Guide and Setup Guide.
What does Heidi cost?
There is no additional charge in Zedmed to use this integration. You will, however, need a Heidi subscription.
What type of subscription do I need?
Using the Zedmed integration requires a Heidi Together subscription. You can also try Heidi using a 30-day free trial account. These subscriptions should be registered using the Set up Heidi widget in Zedmed Clinical. Learn more.
What if I already have my own Heidi subscription?
To use Heidi via Zedmed's Integration, you will need to upgrade to a Heidi Together subscription.
Who is billed for the Heidi subscription?
The billing information you provide will determine who is billed. For any billing questions, please fill in this enquiry form.
What microphone should I use?
Heidi works well with any system microphone, however, some users report improved results if an external microphone is used. Particularly if you are in a large room or roaming, a lapel microphone that is able to be clipped to your shirt can be great to improve your workflow. Some clinicians have reported success with an Elgato Wave microphone or a Razer Seiren. We recommend using any microphone that is a good quality and within your budget.
Can I make and share templates and create letters?
Your Heidi subscription gives access to all Heidi functionality via the Heidi portal. The Heidi feature currently available in Zedmed is the AI-enhanced clinical notes, which are created by voice input.
Do I need a microphone?
You will need a microphone or headset to capture the voice input. To record a patient talking, you will need a microphone that can capture audio from your device's speakers. For Zedmed Cloud, select Allow to the browser dialogue the first time you use it, then click the Microphone icon in the cloud menu to turn it blue (on) each time you use Heidi.
Can I use Heid to create letters?
Letters are not currently part of the Zedmed integration. However, clinical notes created by Heidi AI can be added to a letter using the 'Selectable Encounter Notes' merge field.
