Articles
Logging into Zedmed Cloud
This guide explains how to log into Zedmed Cloud using the DUO 2FA phone App , start your session and log into Zedmed.
Zedmed Cloud and your Zedmed environment have different credentials.
Inactivity considerations
If your Z...
Logging in using AppStream
This guide is for Zedmed customers who use the local Amazon Appstream client to log into Zedmed Cloud. If you use a web browser to access Zedmed, refer to the Zedmed Cloud guide login guide.
Changing your cloud password
Change your Zedmed Cloud password to a password of your choice using the Zedmed Cloud Password Manager. If you have forgotten your password, please contact Zedmed Support.
Help: 2FA with no internet
If you do not have a signal on your mobile phone, DUO will not be able to send you an Approval request. If this happens, you can use a DUO passcode to log in.
Help: Forgot password/phone
For the following problems, call Zedmed Helpdesk on 1300 933 000: Forgot your Zedmed Cloud password. Forgot your Zedmed application password. Forgot your Zedmed DUO SSO password. Do not have the phone you use for DUO 2FA. If your organisa...