Billing troubleshooting

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Cancel an invoice
Cancel an invoice or a duplicate invoice   When a payment has been mad e and you wish to correct a mistake in Zedmed: The screenshot below has been provided only to indicate what paid invoices look like. Go to the patient’s Acc Enquiry ...
Receipt a suppressed invoice
To receipt a suppressed invoice: Open the patient’s details screen. Select Acc Enquiry . Select the Invoice that requires receipting. Select the  Receipt button at the bottom. This will open the Receipt Payment screen. Use the drop-dow...
Troubleshoot billing & claims
Error: "Not Assessed" Problem This error occurs when attempting to submit a rebate via MA Online for Outpatient billing. It means that the invoice did not have a referral attached to it. When you invoice a consultation that the patien...