Popular Articles

  1. Troubleshooting & FAQ

    How often do i need to use DUO 2FA When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA.   If the Zedmed session is inactive for 1 hour, the customer will need to authenticate with DUO 2FA to log back in. If the Zed...
  2. Outbox Viewer

    The Results Outbox Viewer makes it easy to see all of your outgoing messages and review what has been sent, queued, received successfully, cancelled or failed. To open the Outbox Viewer: Select Results  on the Clinical Records  menu. Select ...
  3. Cloud UI Tips & Tricks

    Popular tips to get the most out of Zedmed Cloud's user interface options. Swap between Office and Appointment Book Just like Zedmed on-premise, Zedmed Cloud lets you open both Office and the Appointment Book at the same time. Open a second ...
  4. SMS Configurations

    Set up SMS schedules and SMS text for reminders and confirmations.
  5. Service analysis groups

    Service Analysis Groups allow you to break down the information in your Transaction Report even further. This is beneficial when calculating Doctor's Pays if you pay a different percentage for certain items or times.
  6. Set up Payment Gateway

    Set up the Zedmed Payment Gateway so the practice can request credit card information when a booking is made.
  7. Secure Send setup

    Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient, a next-of-kin or third-party Account Payer using a link to a secure download page. To request access, submit a Secure Send request form .  Practice pre...
  8. Secure send templates

    Pathology and Radiology referrals To use Secure Send for laboratory referrals, Zedmed's 'PathologyZedmedRequestForm' or 'RadiologyZedmedRequestForm' templates are used because lab-specific templates rely on laboratory paper.  To support these...
  9. Onboarding Payment Gateway

    Payment Gateway is a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
  10. Selecting drugs using MIMS

    MIMs is a drug reference system for Australian Healthcare Professionals. Zedmed's Drugs module integrates with MIMs to provide a comprehensive list of drugs when prescribing.