Popular Articles

  1. Reception guide to OLA

    Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.
  2. Practice definable fields

    Zedmed can add custom fields to the Further Details tab of all patient records. These fields can display pre-configured information with assigned values using the Category Fields , or free text fields with Names using the Text Fields . You can...
  3. Zedmed Auto Text

    Auto text entries are paragraphs of text that can be entered by using a short name. Auto text may be used for progress notes in the Current Encounter pane or in the Letter Writer.
  4. Payment Gateway refunds

    If an ePayment is made using Zedmed's Payment Gateway, a full or partial refund can be processed in two steps using the Tyro portal and Zedmed.
  5. Make a health fund the payer

    Make a Health Fund the default Payer on a patient's record. This is recommended for specialists and practices that do ECLIPSE billing. The Health Fund will show as the payer on billing reports rather than the patient. To make a Health Fund the pa...
  6. CDM plan & template changes

    From 1 July 2025, GP management plans (GPMPs) and team care arrangements (TCAs) will be replaced with a single GP chronic condition management plan (GPCCMP). The existing MBS items for developing and reviewing GPMPs and TCAs will cease and new M...
  7. OLA bookings with PG

    How patients provide payment card information when making an Online Appointment.
  8. Create Tyro refunder account

    If an ePayment is taken using the Payment Gateway (Online Appointments), the refund must be processed in both the Tyro eCommerce account and Zedmed
  9. eCommerce registration tips

    Zedmed provides this guide to help customers complete Tyro’s eCommerce registration form.
  10. Resolving incorrectly receipted accounts

    If a payment is receipted to the wrong account, you need to reverse the payment then receipt that amount to the correct bank account.