Private patient billing


Private patient receipting
Process a payment for a patient whose bill was deferred (not paid after their attendance). This is called receipting because when the payment's made, the receipt needs to be allocated to the original invoice.
Private patient adjustments
Adjust a patient's invoice to void, discount or increase the prices of items or even a full invoice. These tasks are undertaken in the patient's Account Enquiry screen as part of billing and bookkeeping.
Refund a private patient
Refund a patient who paid their own bill. You may need to do this if the invoice was incorrect or billed incorrectly and you want to refund the payment.
Reversing MA Online payments
Reverse a private patient payment that was made using MA Online so you can then cancel the claim that was sent to Medicare and void the invoice.