Private patient billing

Process a payment for a patient whose bill was deferred (not paid after their attendance). This is called receipting because when the payment's made, the receipt needs to be allocated to the original invoice.

Adjust a patient's invoice to void, discount or increase the prices of items or even a full invoice. These tasks are undertaken in the patient's Account Enquiry screen as part of billing and bookkeeping.

Refund a patient who paid their own bill. You may need to do this if the invoice was incorrect or billed incorrectly and you want to refund the payment.

Reverse a private patient payment that was made using MA Online so you can then cancel the claim that was sent to Medicare and void the invoice.