Popular Articles | Page 11

Cancel an appointment

Last Updated: 07/10/2024 in OFFICE Appointments

Cancel a patient's appointment and review the cancellation options. Cancelling an appointment is preferred to deleting an appointment because cancellations are captured in Zedmed's reports.
My Health Record FAQ

Last Updated: 30/09/2024 in CLINICAL Clinical resources

This FAQ explains how patients can manage their My Health Record (MHR) information and what happens when providers access that information in Zedmed.
Private patient adjustments

Last Updated: 02/10/2023 in BILLING Private patient billing

Adjust a patient's invoice to void, discount or increase the prices of items or even a full invoice. These tasks are undertaken in the patient's Account Enquiry screen as part of billing and bookkeeping.
Cloud printing

Last Updated: 03/06/2024 in CLOUD Cloud tasks

Zedmed Cloud is a secure environment that is accessed via the internet so the printing steps are different.
Appointment display options

Last Updated: 03/02/2025 in OFFICE Appointments

Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
3rd party invoicing (e.g TAC)

Last Updated: 27/11/2024 in BILLING Invoice creation

Invoice a patient covered by a 3rd party, like an employer or the Transport Accident Commission (TAC).
New user request

Last Updated: 03/06/2024 in CLOUD Request forms

This form is for Zedmed Cloud customers. The request will go to the Zedmed Cloud support team who will create a 2FA cloud login and Zedmed account.
Chronic Disease Management

Last Updated: 10/07/2025 in CLINICAL Other modules

Check a patient's eligibility for a chronic disease management plan and use a template to initiate that plan. CDM plans are covered by Medicare and Zedmed can schedule reminders each time a patient is eligible.
3rd party receipting

Last Updated: 28/11/2022 in BILLING 3rd party billing

Process a payment made by a 3rd party for a patient. The 3rd party is often an employer or the Transport Accident Commission (TAC) and, when the invoice is paid, it needs to be receipted to the original invoice.
Zedmed Cloud menu

Last Updated: 13/11/2024 in CLOUD Cloud UI

Zedmed Cloud runs in a portal with its own menu at the top of the screen. This menu provides ways to manage and interact with your Zedmed Cloud session.