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Tasks performed by Zedmed

Last Updated: 27/02/2025 in CLOUD New to cloud

Zedmed Cloud is a Software as a Service (SaaS) solution, and this document provides a list of the routine tasks performed by Zedmed and the tasks that need to be requested.
Reset a users password

Last Updated: 20/10/2023 in ADMIN Staff setup

Reset the Zedmed password for a user who has forgotten their password. This task is performed by the Practice Manager or a Zedmed user with administrator access.
Cloud TeamViewer

Last Updated: 26/02/2024 in CLOUD Cloud resources

TeamViewer is used by Zedmed Cloud to provide remote support and see what is on your screen. To open TeamViewer: Select this link https://get.teamviewer.com/zedmed
Referral Doctors Report

Last Updated: 03/06/2024 in OFFICE Practice reports

This report can be used to print lists of referring doctors and to send letters to them using MS Word mailmerge.
Create To do lists

Last Updated: 03/03/2025 in CLINICAL Clinical tasks

Use patients and your own To Do List to manage and remember tasks. Tasks can be given due dates and patient's tasks will have pop-ups when you open a patient's record.
Add a non-Medicare item

Last Updated: 27/02/2023 in BILLING Payers & fees

Add an item number for a service that's not included in the list of items provided by Medicare. This would include items for non-clinical costs that need to be charged to a patient.
Record INR measurements

Last Updated: 04/11/2024 in CLINICAL Observations module

Use the Observations module to record a patient's INR. Entering this information allows you to monitor changes over time, and the module can display these changes graphically.
Item Report

Last Updated: 03/06/2024 in OFFICE Practice reports

The Item Report prints a list of the service items in your Item Details file, according to the Fee Group chosen.
Refund a 3rd party

Last Updated: 09/05/2023 in BILLING 3rd party billing

Refund a 3rd party organisation or employer that paid a patient's bill. You may need to do this if the invoice was incorrect or billed incorrectly and you want to refund the payment.
Summary Views Medications

Last Updated: 30/09/2024 in CLINICAL Drugs module

Use the Medications tab in Summary Views to review a patient's past and current prescriptions. Summary Views can be accessed while in any clinical module and allows you to quickly view a patient's clinical history.