Popular Articles

  1. Zedmed Cloud Requirements

    Mobile phone requirements Zedmed Cloud's 2FA requires a mobile phone that supports: iPhone iOS 15.0 and greater.  Andriod 11.0 and greater  2FA does NOT support ChromeOS or Huawei. Web browser requirements Zedmed Cloud supports Google C...
  2. Payment Gateway report

    How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
  3. Secure Send logo

    This guide explains how to save a copy of your practice logo in the correct size for Zedmed Secure Send. The logo will be used in the branded portal that patients will download their invoices, referrals and documents from.  How to get a copy of ...
  4. Change the Zedmed theme

    Zedmed v36 introduces the option to use a Modern theme for the User Interface. No menus or options have changed, just the option to use the Modern or an updated Classic theme.
  5. Customising the Results inbox

    Zedmed allows you to change the functions performed by the Quick  Action  buttons in the Results Inbox to match your practice workflows and roles. T his guide explains which buttons can be changed and the steps required to perform those changes...
  6. Add clinical library files

    The Clinical Library allows you to save files and websites that are commonly used by practitioners.  Add a website to the Clinical Library In Clinical, select Tools  >  Global Options . Select the Library  tab. Select Add . ...
  7. Flexi report advanced

    Create your own demographics report using advanced criteria selection configurations. This report is saved so that it can be rerun at any time. The Flexi report article explains how to create and save you own your own custom reports. This feature i...
  8. OLA document requests

    Document uploads are now supported for Online appointments (OLA). Practices can require document uploads for specific Appointment Types based on the patient being New or Existing.
  9. Zedmed Cloud loading issue

    Zedmed has received reports of Zedmed Cloud failing to load for some users after signing in. Our investigation suggests a recent Google Chrome update prevents the page from loading, causing Zedmed Cloud to remain stuck on the loading screen.  ...
  10. How to request a credit card

    Request credit card information from a patient when booking an appointment. This workflow requires the Payment Gateway integration and enables the ePayment billing option.