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Created On: 08/02/2024
in ADMIN Error codes Full list of AIR error codes and messages for the Australian Immunisations register.
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Created On: 08/02/2024
in CLOUD Request forms This form is for Zedmed Cloud customers. The request will go to the Zedmed Cloud support team to make the requested changes. The form can be used for up to 2 users.
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Created On: 07/02/2024
in CLOUD Cloud resources
Zedmed Cloud uses middleware to move results and acknowledgments between your secure messaging client and Zedmed Cloud. If you move from Zedmed On-Prem to Zedmed Cloud, you may need to have your secure messaging client reconfigured or moved. Ho...
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Created On: 31/01/2024
in CLOUD Cloud tasks Zedmed Cloud is a secure environment that is accessed via the internet so the printing steps are different.
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Created On: 17/01/2024
in ADMIN Practice guidance If you have received a notification from PRODA that your NASH Certificate is expiring, you need to install a new certificate. NASH certificates are required to create connections to online patient services
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Created On: 17/01/2024
in BILLING Claim management In some scenarios, you may need to use your own receipt. For example, if the remittance advice was posted or emailed to the practice instead of being sent to Zedmed.
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Created On: 17/01/2024
in BILLING Claim management For ECLIPSE billing, the patient is the payer with the health fund added to their details. When payments are received for ECLIPSE claims, a single Payment ID may contain invoices for multiple patients
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Created On: 11/01/2024
in ADMIN Secure Send This FAQ answers common questions for patients who are sent documents using Secure Send. These documents are downloaded from a secure online page containing your invoices, referrals and letters.
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Created On: 10/01/2024
in ADMIN Secure Send
Pathology and Radiology referrals To use Secure Send for laboratory referrals, Zedmed's 'PathologyZedmedRequestForm' or 'RadiologyZedmedRequestForm' templates are used because lab-specific templates rely on laboratory paper. To support these...
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Created On: 03/01/2024
in ADMIN Integration support MyMedicare is a voluntary patient incentive scheme that aims to formalise the relationship between a patient and their practitioner. Bulk Billing incentive items are available for eligible patients.