New Articles

  1. Secure Send logo

    This guide explains how to save a copy of your practice logo in the correct size for Zedmed Secure Send. The logo will be used in the branded portal that patients will download their invoices, referrals and documents from.  How to get a copy of ...
  2. Deferred billing (pay later)

    Create deferred invoices for patients and third parties and bill them at the end of each month. The invoices will not be treated as outstanding amounts until they are processed using the Print Deferred Bills feature.
  3. Set up electronic signatures

    Electronic signatures can be added to letters and referrals by applying the 'signature image' merge field. Simply save the practitioner's signature as an image file and upload it to their profile.
  4. Cloud scanning

    Zedmed Cloud is a secure environment that is accessed via the internet so the scanning steps are different.
  5. Manage Office RTF templates

    Zedmed Office uses templates for letters, labels and reports. A standard set of templates is included with Zedmed and you can also create your own using Microsoft Word or Zedmed's RTF editor.
  6. Office templates (RTF Internal)

    Zedmed Office uses templates for letters, labels and reports. A standard set of templates is included with Zedmed and you can also create your own using Microsoft Word or Zedmed's Internal RTF editor.
  7. Set up drop-down Lists

    Some of the lists in Zedmed can be expanded by the practice using Drop-Down List Management. Most of these lists are documented within the guides they apply to.
  8. Results Inbox training video

    This video explains how to use Zedmed's Results Inbox. It includes management of incoming results and useful tips to get the most out of the feature.
  9. Disable user request

    This form is for Zedmed Cloud customers. The request will go to the Zedmed Cloud support team who will remove the user's 2FA cloud login and disable their Zedmed account.
  10. Cloud navigation video

    This video explores how to navigate Zedmed Cloud and use options available in the cloud menu.