Popular Articles | Page 23

Extend a fee's end date

Last Updated: 16/11/2021 in BILLING Payers & fees

Extend the end date of an item number, including the date of an item number that's exceeded its validity date and is no longer appearing when you search for it.
Using 2FA with no internet

Last Updated: 03/06/2024 in CLOUD Cloud login

If you do not have a signal on your mobile phone, DUO will not be able to send you an Approval request. If this happens, you can use a DUO passcode to log in.
Charge a non-attendance fee

Last Updated: 09/12/2024 in BILLING Billing options

If you take pre-payment (deposit) for an appointment, a non-attendance charge can be taken from the deposit and the remaining credit refunded.
ReturnToWorkSA

Last Updated: 03/06/2024 in ADMIN Integration support

Zedmed supports the ReturnToWork SA Electronic Work Capacity Certificate (eWCC), which makes it easy for doctors to certify patient capacity and prescribe treatment.
How to use Payment Gateway

Last Updated: 09/07/2025 in OFFICE Payment Gateway

How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
Zedmed firewall settings

Last Updated: 03/06/2024 in ADMIN Software updates

There are websites and services that Zedmed uses, both internal and external to your site. Firewall and anti-virus software can block access to ports and websites.
Measuring practitioner's time

Last Updated: 03/06/2024 in ADMIN Practice guidance

This section explains how Zedmed measures a practitioner's time and defines a practitioner for licensing.
TeamViewer QuickSupport

Last Updated: 03/06/2024 in OFFICE Office features

Zedmed uses TeamViewer's QuickSupport version to remotely connect to client computers when troubleshooting problems.
Appointment Audit Report

Last Updated: 03/06/2024 in OFFICE Daily reports

The Appointment Audit Report lists patient Appointments based the specified criteria. The report can be for all practice patients or selected patients.
Register doctor for claims

Last Updated: 29/07/2024 in ADMIN Staff setup

For doctors to submit claims using Medicare Web Services, they need to be registered for claiming in Zedmed. This is done in each doctor's record, where there are new Claiming options.