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Last Updated: 25/06/2026
in OFFICE Appointments Search the Appointment Book for all bookings that have been made for a patient, then open or delete any of the appointments found.
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Last Updated: 25/06/2026
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 25/06/2026
in ADMIN Practice guidance
Thank you for joining our Assignment of Benefit webinar on 24 June. We hope we answered most of your questions. Below are some common questions, along with others we did not get to. If you still have any outstanding questions, please use our We...
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Last Updated: 25/06/2026
in BILLING Invoice creation Create an invoice for an in-patient covered by a health fund and make a claim.
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Last Updated: 25/06/2026
in ADMIN Practice guidance
Important update The Department of Health, Disability and Ageing has amended the Medicare Assignment of Benefits legislative requirements to support a 12-month transition period for bulk-billing Medicare and DVA. This includes enabling ver...
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Last Updated: 24/06/2026
in BILLING Billing options
Send an electronic Assignment of Benefits (AoB) post-assignment request to a patient for Medicare or DVA. This feature uses SMS and saves the approval in the patient's Account Enquiry.
This feature requires Zedmed v39.5 or later.
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Last Updated: 24/06/2026
in ADMIN Practice guidance Zedmed can only advise on questions related to our integration; however, we have included some answers from the Department of Health FAQ that clarify when Zedmed's electronic post-assignment approval should be used.
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Last Updated: 24/06/2026
in BILLING Payer management Add another person to a patient's record as a payer. This can be a family member or a next of kin, which is a relation of the patient who is not a registered patient (i.e. not part of a Family group).
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Last Updated: 22/06/2026
in OFFICE Release notes Zedmed 39.3 is the latest release, with 15 new features including multiple Appointment Reminders, reminder support for Telehealth, custom invoice banners, AI Agent integrations, pre-defined SMS messages and 50 enhancements.
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Last Updated: 19/06/2026
in CLOUD Cloud resources
How often do i need to use DUO 2FA
When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA.
If a Zedmed Cloud session remains inactive for 90 minutes, it will expire, and a 'session has ended' page will di...