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Last Updated: 22/09/2026
in FEATURES Payment Gateway Common questions about Payment Gateway.
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Last Updated: 22/09/2026
in BILLING 3rd party billing
When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details.
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Last Updated: 21/09/2026
Playlists
Zedmed Clinical playlist
Click this button (below) to list all videos in the playlist then scroll to select one of your choice.
Zedmed Office playlist ...
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Last Updated: 21/09/2026
in FEATURES Telehealth Watch our set of quickstart videos to learn how to run and administer Telehealth Appointments.
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Last Updated: 16/09/2026
in FEATURES Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Last Updated: 14/09/2026
in OFFICE Appointments Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
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Last Updated: 14/09/2026
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 14/09/2026
in FEATURES Telehealth Book and monitor Telehealth Appointments.
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Last Updated: 14/09/2026
in FEATURES Online Appointments Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.
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Last Updated: 14/09/2026
in FEATURES Telehealth This guide is for patients joining a Telehealth consultation using an SMS (text message) sent to their phone.