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Last Updated: 29/05/2026
in FEATURES Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Zedmed Cloud is opened in your web browser, and a bookmark or favourite should be created for easy access.
Google Chrome
To add a shortcut to your Google Chrome web browser:
Open Chrome.
Copy/paste ' chrome://bookmark...
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Last Updated: 27/05/2026
Playlists
Zedmed Clinical playlist
Click this button (below) to list all videos in the playlist then scroll to select one of your choice.
Zedmed Office playlist
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Last Updated: 27/05/2026
in CLOUD Cloud login This guide explains how to set up your Zedmed credentials and DUO Mobile, a two-factor authentication App that is easy and secure to use.
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Last Updated: 27/05/2026
in FEATURES Integration support
Zedmed supports a range of third-party AI Agent solutions such as Trimate and Facere that require API integration. Who do I contact for support? For any problems with the AI agent or the phone system integration, please contact your AI...
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Last Updated: 27/05/2026
in ADMIN Practice guidance
On 1 July 2026, new Medicare Assignment of Benefit (AOB) requirements come into effect and these changes impact the process by which a patient gives consent, or “assigns”, their Medicare benefit to the doctor or health fund. The aim is to replace ...
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Last Updated: 25/05/2026
in CLOUD New to cloud
Zedmed Cloud is opened in your web browser, and a bookmark or desktop shortcut should be created for easy access. These instructions use Google Chrome and will be similar to the steps used for other web browsers. Option 1 - Create a bookmark ...
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Last Updated: 21/05/2026
in FEATURES Payment Gateway Common questions about Payment Gateway.
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Last Updated: 18/05/2026
in FEATURES Payment Gateway setup Configure a Tyro Reporting API integration password for a bank account so that it can be selected for the Tyro ePayment Reconciliation report.
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Last Updated: 15/05/2026
in FEATURES Telehealth Common Telehealth questions answered and known problems explained.