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Last Updated: 16/06/2026
in ADMIN Practice guidance
On 1 July 2026, new Medicare Assignment of Benefit (AoB) requirements come into effect and these changes impact the way a patient gives consent, or “assigns”, their Medicare benefit to a doctor or health fund. Under the new framework, an AoB appr...
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Last Updated: 16/06/2026
in BILLING Billing options
Patients can consent to be bulk billed for Medicare and DVA by approving a consent form sent via SMS. This can be implemented as part of your billing workflow in 3 easy steps. The features shown in each step can be used to create an alternative...
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Last Updated: 16/06/2026
in ADMIN Staff setup Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.
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Last Updated: 09/06/2026
in FEATURES Telehealth Book and monitor Telehealth Appointments.
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Last Updated: 09/06/2026
in FEATURES Telehealth
Zedmed Cloud customers
PM and Reception - Create appointments and take bookings (2:23 min video)
Want to know more? See the Office guide and Setup guide .
Practitione...
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Last Updated: 09/06/2026
in FEATURES Telehealth Common Telehealth questions answered and known problems explained.
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Last Updated: 09/06/2026
in FEATURES Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Last Updated: 05/06/2026
in FEATURES Integration support
Zedmed supports Trimate AI
with an API integration that allows Trimate agents to add bookings to Zedmed's Appointment Grid.
To learn more, see Trimate's webinar about their Zedmed integration and AI agent solutions.
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Last Updated: 05/06/2026
in FEATURES Integration support
Zedmed supports a range of third-party AI Agent solutions such as Trimate and Facere that require API integration. To learn more about Trimate AI Agent, see our Trimate webinar Who do I contact for support? For any problems with the...
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Last Updated: 05/06/2026
in FEATURES Telehealth Set up access to Zedmed Companion. The steps are performed by the practitioner and repeated for each branch.