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Last Updated: 10/07/2026
in OFFICE Patients
Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.
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Last Updated: 10/07/2026
in OFFICE Release notes
Zedmed 39.3 is the latest release, with 15 new features including multiple Appointment Reminders, reminder support for Telehealth, custom invoice banners, AI Agent integrations, pre-defined SMS messages and 50 enhancements.
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Last Updated: 10/07/2026
in FEATURES Zedmed SMS
Practices can create predefined SMS templates to quickly send common messages to patients.
Requires ZedSMS and Zedmed v39 or later.
To send a predefined (template) SMS
From a Patient record:
Open the Patient Record and s...
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Last Updated: 07/07/2026
in CLINICAL Running an encounter
Zedmed's Clinical Records screen makes it easy to review and update clinical information and manage consultations. The menus and sections provide easy access to key features and patient information.
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Last Updated: 07/07/2026
in ADMIN Practice guidance
Zedmed can only advise on questions related to our integration; however, we have included some answers from the Department of Health FAQ that clarify when Zedmed's electronic post-assignment approval should be used.
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Last Updated: 06/07/2026
in FEATURES Telehealth
Set up access to Zedmed Companion. The steps are performed by the practitioner and repeated for each branch.
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Last Updated: 06/07/2026
in FEATURES Telehealth
This guide explains the process for practitioners who want to open Telehealth in a web browser.
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Last Updated: 06/07/2026
in CLOUD Features
Zedmed Cloud practitioners use Zedmed Companion, an online portal, to facilitate Telehealth consultations. This portal runs in your web browser and allows you to easily monitor Telehealth patients who are waiting and to initiate Telehealth sessi...
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Last Updated: 06/07/2026
in FEATURES Telehealth
Conduct a Telehealth consultation using Zedmed Cloud and Zedmed Companion.
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Last Updated: 03/07/2026
in FEATURES Payment Gateway
Request credit card information from a patient and invoice them using the ePayment billing option.