Updated Articles

  1. Set up Online Appointments

    Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
  2. eCommerce registration tips

    Zedmed provides this guide to help customers complete Tyro’s eCommerce registration form.
  3. Health fund brand IDs

    When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details.  ...
  4. Add/disable user request

    This form is for Zedmed Cloud customers to request the addition and/or disabling of a user's Zedmed access.
  5. Assignment of Benefits

    Important update The Department of Health, Disability and Ageing has amended the Medicare Assignment of Benefits legislative requirements to support a 12-month transition period for bulk-billing Medicare. This includes enabling verbal assignme...
  6. AoB webinar & FAQ

    Thank you for joining our Assignment of Benefit webinar on 24 June. We hope we answered most of your questions. Below are some common questions, along with others we did not get to. If you still have any outstanding questions, please use our We...
  7. ePayment Reconciliation report

    How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
  8. Telehealth Cloud + Copy URL

    This guide explains the process for practitioners who want to open Telehealth in a web browser.
  9. Telehealth videos

    Watch our set of quickstart videos to learn how to run and administer Telehealth Appointments.
  10. Scheduling FAQ

    Time in the Zedmed appointment book is divided into schedules, and each schedule has an activity type to determine the types of appointments that can be booked at that time.