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Last Updated: 16/07/2025
in OFFICE Online Appointments Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
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Last Updated: 14/07/2025
in BILLING Billing options
Error: "Not Assessed" Problem
This error occurs when attempting to submit a rebate via MA Online for Outpatient billing. It means that the invoice did not have a referral attached to it. When you invoice a consultation that the patient ha...
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Last Updated: 11/07/2025
in OFFICE Zedmed SMS
Send informational and promotional SMS messages to defined groups of patients. These messages will use SMS credits to send to each recipient. This feature requires Zedmed v36.9 or later. Sending a Marketing Messages SMS Step 1 - selecting...
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Last Updated: 10/07/2025
in CLINICAL Other modules Check a patient's eligibility for a chronic disease management plan and use a template to initiate that plan. CDM plans are covered by Medicare and Zedmed can schedule reminders each time a patient is eligible.
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Last Updated: 10/07/2025
in ADMIN Practice guidance
From 1 July 2025, GP management plans (GPMPs) and team care arrangements (TCAs) will be replaced with a single GP chronic condition management plan (GPCCMP). The existing MBS items for developing and reviewing GPMPs and TCAs will cease and new M...
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Last Updated: 10/07/2025
in OFFICE Online Appointments Product updates to Zedmed's Online Appointments (OLA) product, including features, enhancement and fixes
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Last Updated: 09/07/2025
in OFFICE Appointments Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.
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Last Updated: 09/07/2025
in CLINICAL Clinical features Use email and SMS to securely send invoices, referrals and other documents to patients with Electronic Document Transfer (EDT). Documents are securely accessed by the payer using a link to a branded verification page.
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Last Updated: 09/07/2025
in ADMIN Secure Send This FAQ answers common questions for patients who are sent documents using Secure Send. These documents are downloaded from a secure online page containing your invoices, referrals and letters.
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Last Updated: 09/07/2025
in CLINICAL Running an encounter Start an encounter for an on-site patient from the Waiting Room, or manually start an encounter for a patient who is not on-site. You can then use the Clinical Records screen to record patient information