Updated Articles

  1. Troubleshooting & FAQ

    How often do i need to use DUO 2FA When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA.   If the Zedmed session is inactive for 1 hour, the customer will need to authenticate with DUO 2FA to log back in. If the Zed...
  2. Reception guide to OLA

    Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.
  3. Set up Online Appointments

    Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
  4. Telehealth setup

    Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
  5. Patients Telehealth quickstart

    This guide is for patients joining a Telehealth consultation using an SMS (text message) sent to their phone.
  6. eCommerce registration tips

    Zedmed provides this guide to help customers complete Tyro’s eCommerce registration form.
  7. Telehealth web browser consult

    This guide explains the process for practitioners who want to open Telehealth in a web browser.
  8. Zedmed Mobile (for Telehealth)

    Zedmed Cloud practitioners use Zedmed Mobile, an online portal, to facilitate Telehealth consultations. This portal runs in your web browser and allows you to easily monitor patients who have connected to Telehealth and are waiting, and to initiate ...
  9. Telehealth Cloud consult

    Conduct a Telehealth consultation using Zedmed Cloud and Zedmed Mobile.
  10. Telehealth on-prem consults

    Conduct remote video consultations with Zedmed patients using an integrated workflow of appointment types and notifications.  Click this link for a  quickstart version of this guide (1-page printable to hand out).  When you open the quicksta...