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Last Updated: 07/04/2026
in CLINICAL Clinical tasks Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.
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Last Updated: 07/04/2026
in OFFICE Patients
Recall a patient to the practice. The recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to recall requests. Recalls remain as a permanent record to confirm your efforts to recall the patient for a ...
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Last Updated: 01/04/2026
in CLOUD New to cloud
As an option to bookmarking your Zedmed Cloud, you can create a desktop shortcut.
Navigate to Zedmed . For new SSO, the link would be https://signin.zedcloud.com.au/login
Select 3 dots/Hamburger Menu
Select Cast > Save > Share.
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Last Updated: 30/03/2026
in FEATURES Telehealth Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
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Last Updated: 30/03/2026
in FEATURES Payment Gateway How patients provide payment card information when making an Online Appointment.
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Last Updated: 30/03/2026
in FEATURES Online Appointments Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
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Last Updated: 30/03/2026
in ADMIN Practice setup
The Chronic Condition Management (CCM) module prompts doctors to create plans for patients who may be eligible for CCM Medicare items. This guide explains the steps required to add triggers for these plans when patients present with eligible pro...
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Last Updated: 30/03/2026
in FEATURES Payment Gateway Request credit card information from a patient when booking an appointment. This workflow requires the Payment Gateway integration and enables the ePayment billing option.
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Last Updated: 30/03/2026
in FEATURES Payment Gateway How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
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Last Updated: 27/03/2026
in CLINICAL Clinical features Conduct remote video consultations with Zedmed patients using an integrated workflow of appointment types and notifications. Click this link for a quickstart version of this guide (1-page printable to hand out). When you open the quicksta...