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Last Updated: 23/06/2026
in ADMIN Practice guidance
Important update
Following strong RACGP advocacy, the Federal Government has announced significant modifications to the new assignment of benefit process scheduled to begin on 1 July 2026. Read the details here: https://www.heal...
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Last Updated: 22/06/2026
in BILLING Billing options
Send an electronic Assignment of Benefits (AoB) post-assignment request to a patient for Medicare or DVA. This feature uses SMS and saves the approval in the patient's Account Enquiry. This feature requires Zedmed v39.5 or later.
Import...
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Last Updated: 22/06/2026
in OFFICE Release notes Zedmed 39.3 is the latest release, with 15 new features including multiple Appointment Reminders, reminder support for Telehealth, custom invoice banners, AI Agent integrations, pre-defined SMS messages and 50 enhancements.
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Last Updated: 19/06/2026
in CLOUD Cloud resources
How often do i need to use DUO 2FA
When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA.
If a Zedmed Cloud session remains inactive for 90 minutes, it will expire, and a 'session has ended' page will di...
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Last Updated: 19/06/2026
in CLOUD Log in assistance Learn what single sign-on is, how it is set up and used and what options are available.
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Last Updated: 19/06/2026
in CLOUD Cloud login
This guide explains how to log into Zedmed Cloud using the DUO 2FA phone App , start your session and log into Zedmed.
Zedmed Cloud and your Zedmed environment have different credentials.
Inactivity/timeout considerations If a Zed...
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Last Updated: 19/06/2026
in CLOUD Cloud login This guide explains how to set up your Zedmed credentials and DUO Mobile, a two-factor authentication App that is easy and secure to use.
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Last Updated: 19/06/2026
in CLOUD New to cloud Learn how to log into Zedmed Cloud using single sign-on with Duo, the default 2FA provided by Zedmed.
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Last Updated: 19/06/2026
in ADMIN Practice guidance Zedmed can only advise on questions related to our integration; however, we have included some answers from the Department of Health FAQ that clarify when Zedmed's electronic post-assignment approval should be used.
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Last Updated: 17/06/2026
in CLINICAL Drugs module Use the Drugs module to write a regular patient script. This article covers the steps required to write a standard script and includes options for new prescriptions and re-prescribing, and print and electronic formats.