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Last Updated: 12/10/2026
in FEATURES Telehealth This guide is for patients joining a Telehealth consultation using an SMS (text message) sent to their phone.
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Last Updated: 12/10/2026
in FEATURES Online Appointments Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.
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Last Updated: 12/10/2026
in FEATURES Telehealth Book and monitor Telehealth Appointments.
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Last Updated: 12/10/2026
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 12/10/2026
in OFFICE Appointments Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
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Last Updated: 12/10/2026
in FEATURES Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Last Updated: 12/10/2026
in ADMIN Practice guidance
Beginning 1 October 2026, businesses will no longer be permitted to pass on card surcharges to patients for payments made via EFTPOS, Mastercard, Visa, American Express, debit, credit or prepaid cards. This applies to all payments processed via T...
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Last Updated: 12/10/2026
in ADMIN Practice guidance Recent developments in payroll tax law means some practices may need to change how they prepare for and manage their potential payroll tax liability.
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Last Updated: 12/10/2026
in FEATURES Payment Gateway Comprehensive guide covering card requests, billing, claiming, pre-payments/deposits and reconciliations.
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Last Updated: 12/10/2026
in ADMIN Practice setup Set up a Tyro terminal to process payments and Medicare claims in Zedmed. This process involves installing Tyro software that communicates with the Tyro machine and then configuring Zedmed to use Tyro.