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Last Updated: 06/07/2026
in FEATURES Telehealth Set up access to Zedmed Companion. The steps are performed by the practitioner and repeated for each branch.
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Last Updated: 06/07/2026
in FEATURES Telehealth This guide explains the process for practitioners who want to open Telehealth in a web browser.
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Last Updated: 06/07/2026
in CLOUD Features
Zedmed Cloud practitioners use Zedmed Companion, an online portal, to facilitate Telehealth consultations. This portal runs in your web browser and allows you to easily monitor Telehealth patients who are waiting and to initiate Telehealth sessi...
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Last Updated: 06/07/2026
in FEATURES Telehealth Conduct a Telehealth consultation using Zedmed Cloud and Zedmed Companion.
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Last Updated: 03/07/2026
in FEATURES Payment Gateway Request credit card information from a patient and invoice them using the ePayment billing option.
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Last Updated: 02/07/2026
in BILLING Payers & fees Download a fees file and update Zedmed with the latest item fees. You will perform these steps for each payer you need to update, such as a health fund, WorkCover, BUPA, DVA, TAC or Motor Vehicle.
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Last Updated: 02/07/2026
in BILLING
When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details.
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Last Updated: 01/07/2026
in OFFICE Appointments Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
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Last Updated: 01/07/2026
in FEATURES Zedmed Apps
The Doctors App integrates with your Zedmed server in real-time so practitioners can access appointments and results. This guide explains what is required to support the Doctors App and to install it on practitioners' phones. To learn more, see...
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Last Updated: 01/07/2026
in FEATURES Zedmed Apps
If your practice upgraded to Zedmed Single Sign-On, the Doctors App will also need to be enabled for SSO. To do this, th e Doctors App must be authenticated with Zedmed using a QR code (the same one used by the Telehealth Companion). For the ...