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Last Updated: 15/04/2026
in CLOUD Cloud login
Zedmed v39 introduces a new single sign-on experience, where you only need to log into your Zedmed server once. After that, you will only need to log into Zedmed Cloud - your Zedmed server will automatically open without any prompts. This guid...
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Last Updated: 13/04/2026
in FEATURES Payment Gateway Common questions about Payment Gateway - a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
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Last Updated: 13/04/2026
Playlists
Zedmed Clinical playlist
Click this button (below) to list all videos in the playlist then scroll to select one of your choice.
Clinical
Navigate a Clinical R...
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Last Updated: 13/04/2026
in CLINICAL Clinical tasks Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.
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Last Updated: 10/04/2026
in FEATURES Payment Gateway Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry.
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Last Updated: 10/04/2026
in FEATURES Payment Gateway
Process an ePayment deposit when a patient makes an appointment, and apply it when billing. Step 1 - Take the prepayment
Open the patient's record.
Select Receipt from the top menu.
The Receipt Payment screen will open.
Select a...
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Last Updated: 10/04/2026
in FEATURES Payment Gateway How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
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Last Updated: 10/04/2026
in FEATURES Payment Gateway setup Learn how to create a Tyro API password for a person or practice receiving payments via Tyro eCommerce.
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Last Updated: 09/04/2026
in CLOUD New to cloud
In addition to bookmarking your Zedmed Cloud URL in your web browser, you can also create a desktop shortcut. To create a shortcut using Chrome:
Navigate to Zedmed.
Select 3 dots/Hamburger Menu.
Select Cast, Save and Share .
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Last Updated: 07/04/2026
in OFFICE Patients
Recall a patient to the practice. The recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to recall requests. Recalls remain as a permanent record to confirm your efforts to recall the patient for a ...