Updated Articles

Set up Online Appointments

Last Updated: 11/03/2026 in OFFICE Online Appointments

Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
Invoice notes

Last Updated: 11/03/2026 in BILLING Invoice creation

Add a note to an invoice. This is useful when following up with patients on unpaid invoices or turning a quote into an invoice. This feature is not used during invoice creation. To add a note: Open the patient's record and select Acct Enqu...
Provide copy of Claim Form

Last Updated: 11/03/2026 in BILLING Claim management

If a patient is the payer and there is a Medicare rebate, you can print out the Medicare Form for the patient so they can see how much they will receive back. If they are not at the clinic, you can send them a copy of the claim form using email...
Create custom invoices

Last Updated: 11/03/2026 in ADMIN Templates & forms

Create a customised invoice for a practitioner that includes their own header and footer information. This is useful if the practitioner is not an employee and/or is paid directly into their own bank account.
SMS pre-defined messages

Last Updated: 11/03/2026 in OFFICE Zedmed SMS

Practices can create predefined SMS templates to quickly send common messages to patients. Requires ZedSMS and Zedmed v39 or later. To send a predefined (template) SMS From a Patient record: Open the Patient Record and s...
Set up Payment Gateway

Last Updated: 11/03/2026 in OFFICE Payment Gateway

Set up the Zedmed Payment Gateway so the practice can request credit card information when a booking is made.
Telehealth setup

Last Updated: 11/03/2026 in OFFICE Telehealth

Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
Create a reminder

Last Updated: 11/03/2026 in ADMIN Office setup

Send patients SMS confirmations and reminders for their appointments. The reminders can be sent manually or scheduled to go out automatically.
Update item fees - automatic

Last Updated: 11/03/2026 in BILLING Payers & fees

Zedmed v39 and later will automatically update Medicare and DVA fees for existing items overnight when new fee schedules become available. Health Funds will also receive an automatic fee update if the practice configures the funds added to Zedme...
One-time Single sign-on

Last Updated: 11/03/2026 in CLOUD Cloud login

Zedmed v39 introduces a new single sign-on experience, where you only need to log into your Zedmed server once. After that, you will only need to log into Zedmed Cloud - your Zedmed server will automatically open without any prompts. Single-si...