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Last Updated: 25/09/2026
in ADMIN Practice guidance
Beginning 1 October 2026, businesses will no longer be permitted to pass on card surcharges to patients for payments made via EFTPOS, Mastercard, Visa, American Express, debit, credit or prepaid cards. This applies to all payments processed via T...
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Last Updated: 22/09/2026
in FEATURES Payment Gateway Common questions about Payment Gateway.
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Last Updated: 22/09/2026
in BILLING 3rd party billing
When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details.
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Last Updated: 21/09/2026
Playlists
Zedmed Clinical playlist
Click this button (below) to list all videos in the playlist then scroll to select one of your choice.
Zedmed Office playlist ...
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Last Updated: 21/09/2026
in FEATURES Telehealth Watch our set of quickstart videos to learn how to run and administer Telehealth Appointments.
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Last Updated: 16/09/2026
in FEATURES Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Last Updated: 14/09/2026
in OFFICE Appointments Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
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Last Updated: 14/09/2026
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 14/09/2026
in FEATURES Telehealth Book and monitor Telehealth Appointments.
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Last Updated: 14/09/2026
in FEATURES Online Appointments Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.