-
Last Updated: 21/10/2026
in ADMIN Errors and error codes
Problem You received a certificate error message when trying to use My Health Record, even if the NASH certificate is valid. Description The Certificates Australia Super Chain of Trust is a set of security certificates that Windows needs to ...
-
Last Updated: 21/10/2026
in CLINICAL Heidi AI Set up a Heidi AI account and subscription within Zedmed.
-
Last Updated: 21/10/2026
in FEATURES Zedmed SMS
Zedmed provides many ways to send messages to patients, and each is outlined in this guide. Automatic SMS reminders Appointment reminders can be automated in the SMS configuration screen. The reminders are configured by Appointment Type an...
-
Last Updated: 21/10/2026
in FEATURES Payment Gateway Common questions about Payment Gateway.
-
Last Updated: 21/10/2026
in FEATURES Payment Gateway How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
-
Last Updated: 21/10/2026
in FEATURES Payment Gateway How patients provide payment card information when making an Online Appointment.
-
Last Updated: 19/10/2026
in ADMIN Staff setup Set up a new doctor or locum in Zedmed. This includes a Zedmed login and an account where the doctor's billing and reporting information is entered.
-
Last Updated: 16/10/2026
in FEATURES Zedmed Apps
If your practice upgrades to Zedmed Single Sign-On, the Doctors App will also need to be enabled for SSO. To do this, th e Doctors App must be authenticated with Zedmed using a QR code (the same one used by the Telehealth Companion). For the ...
-
Last Updated: 16/10/2026
in CLINICAL Clinical features
Conduct remote video consultations with Zedmed patients using an integrated workflow of appointment types and notifications.
Click this link for a quickstart version of this guide
(1-page printable to hand out).
When you open th...
-
Last Updated: 16/10/2026
in FEATURES Telehealth Conduct a Telehealth consultation using Zedmed on-premise.