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Last Updated: 16/02/2026
in CLINICAL Results inbox Review and action all assigned patient results from the Results Inbox. The actions include recalling the patient, sending them an SMS and assigning tasks to the nursing team.
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Last Updated: 12/02/2026
in OFFICE Payment Gateway Request credit card information from a patient when booking an appointment. This workflow requires the Payment Gateway integration and enables the ePayment billing option.
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Last Updated: 12/02/2026
in ADMIN Office setup Send patients SMS confirmations and reminders for their appointments. The reminders can be sent manually or scheduled to go out automatically.
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Last Updated: 12/02/2026
in OFFICE Zedmed SMS Update the text used by Zedmed for your appointment confirmations and both scheduled and manual SMS reminders.
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Last Updated: 05/02/2026
in CLOUD Cloud resources
How often do i need to use DUO 2FA When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA. If the Zedmed session is inactive for 1 hour, the customer will need to authenticate with DUO 2FA to log back in. If the Zed...
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Last Updated: 04/02/2026
in OFFICE Online Appointments Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.
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Last Updated: 04/02/2026
in OFFICE Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Last Updated: 04/02/2026
in OFFICE Telehealth Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
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Last Updated: 04/02/2026
in OFFICE Telehealth This guide is for patients joining a Telehealth consultation using an SMS (text message) sent to their phone.
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Last Updated: 02/02/2026
in OFFICE Payment Gateway Zedmed provides this guide to help customers complete Tyro’s eCommerce registration form.