Updated Articles

  1. Telehealth setup

    Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
  2. How OLA requests a credit card

    How patients provide payment card information when making an Online Appointment.
  3. Patient guide to OLA

    Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
  4. Set up CCM plans

    The Chronic Condition Management (CCM) module prompts doctors to create plans for patients who may be eligible for CCM Medicare items. This guide explains the steps required to add triggers for these plans when patients present with eligible pro...
  5. Request a card and bill QSG

    Request credit card information from a patient when booking an appointment. This workflow requires the Payment Gateway integration and enables the ePayment billing option.
  6. Payment Gateway user guide

    How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
  7. Telehealth on-prem consults

    Conduct remote video consultations with Zedmed patients using an integrated workflow of appointment types and notifications.  Click this link for a  quickstart version of this guide (1-page printable to hand out).  When you open the quicksta...
  8. Telehealth On-prem consult

    Conduct a Telehealth consultation using Zedmed on-premise.
  9. Using Okta for 2FA

    Learn how to log in to Zedmed Cloud using single sign-on with Okta, a third-party 2FA solution.
  10. Using Duo for 2FA

    Learn how to log into Zedmed Cloud using single sign-on with Duo, the default 2FA provided by Zedmed.