Updated Articles

  1. Assignment of Benefit changes

    On 1 July 2026, new Medicare Assignment of Benefit (AOB) requirements come into effect and these changes impact the process by which a patient gives consent, or “assigns”, their Medicare benefit to the doctor or health fund. The aim is to replace ...
  2. Payment Gateway Reporting

    Configure a Tyro Reporting API integration password for a bank account so that it can be selected for the Tyro ePayment Reconciliation report.
  3. Telehealth FAQ

    Common Telehealth questions answered and known problems explained.
  4. ePayment Status Report

    This report identifies patients with no card on file and sends an SMS requesting payment card information
  5. Refund an ePayment deposit

    Refund payments made via Payment Gateway within Zedmed using the ePayment refund option.
  6. Payment Gateway user guide

    Comprehensive guide covering card requests, billing, claiming, pre-payments/deposits and reconciliations.
  7. Request a card and bill QSG

    Request credit card information from a patient and invoice them using the ePayment billing option.
  8. Payment Gateway FAQ

    Common questions about Payment Gateway.
  9. Take an ePayment deposit

    Process an ePayment deposit when a patient makes an appointment, and apply it when billing.
  10. Getting started with Telehealth

    Zedmed Cloud customers PM and Reception  - Create appointments and take bookings (2:23 min video)  Want to know more? See the Office guide and Setup guide .               Practitioners  - Enable ...