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Last Updated: 03/07/2026
in FEATURES Payment Gateway Request credit card information from a patient and invoice them using the ePayment billing option.
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Last Updated: 02/07/2026
in BILLING Payers & fees Download a fees file and update Zedmed with the latest item fees. You will perform these steps for each payer you need to update, such as a health fund, WorkCover, BUPA, DVA, TAC or Motor Vehicle.
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Last Updated: 02/07/2026
in BILLING
When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details.
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Last Updated: 01/07/2026
in OFFICE Appointments Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
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Last Updated: 01/07/2026
in FEATURES Zedmed Apps
The Doctors App integrates with your Zedmed server in real-time so practitioners can access appointments and results. This guide explains what is required to support the Doctors App and to install it on practitioners' phones. To learn more, see...
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Last Updated: 01/07/2026
in FEATURES Zedmed Apps
If your practice upgraded to Zedmed Single Sign-On, the Doctors App will also need to be enabled for SSO. To do this, th e Doctors App must be authenticated with Zedmed using a QR code (the same one used by the Telehealth Companion). For the ...
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Last Updated: 30/06/2026
in ADMIN Practice guidance
From 1 July 2026 , Australian organisations that send SMS messages using their company or brand name will need to register their SMS Sender ID , also known as an alpha tag. This is part of a new SMS Sender ID Register introduced by ACMA to red...
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Last Updated: 26/06/2026
in FEATURES Telehealth Common Telehealth questions answered and known problems explained.
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Last Updated: 25/06/2026
in OFFICE Appointments Search the Appointment Book for all bookings that have been made for a patient, then open or delete any of the appointments found.
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Last Updated: 25/06/2026
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.