Updated Articles

  1. Manage the Appointment Grid

    Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
  2. Doctors App setup

    The Doctors App integrates with your Zedmed server in real-time so practitioners can access appointments and results. This guide explains what is required to support the Doctors App and to install it on practitioners' phones. To learn more, see...
  3. Doctors App SSO upgrade

    If your practice upgraded to Zedmed Single Sign-On, the Doctors App will also need to be enabled for SSO. To do this, th e Doctors App must be authenticated with Zedmed using a QR code (the same one used by the Telehealth Companion). For the ...
  4. ACMA updates for SMS

    From 1 July 2026 , Australian organisations that send SMS messages using their company or brand name will need to register their SMS Sender ID , also known as an alpha tag. This is part of a new SMS Sender ID Register introduced by ACMA to red...
  5. Telehealth FAQ

    Common Telehealth questions answered and known problems explained.
  6. Find an appointment

    Search the Appointment Book for all bookings that have been made for a patient, then open or delete any of the appointments found.
  7. Appointment display options

    Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
  8. AoB webinar & FAQ

    Thank you for joining our Assignment of Benefit webinar on 24 June. We hope we answered most of your questions. Below are some common questions, along with others we did not get to. If you still have any outstanding questions, please use our We...
  9. ECLIPSE (Fund) invoicing

    Create an invoice for an in-patient covered by a health fund and make a claim.
  10. Assignment of Benefits

    Important update The Department of Health, Disability and Ageing has amended the Medicare Assignment of Benefits legislative requirements to support a 12-month transition period for bulk-billing Medicare and DVA. This includes enabling ver...