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Last Updated: 17/07/2026
in ADMIN Practice guidance
Important update The Department of Health, Disability and Ageing has amended the Medicare Assignment of Benefits legislative requirements to support a 12-month transition period for bulk-billing Medicare. This includes enabling verbal assignme...
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Last Updated: 17/07/2026
in ADMIN Practice guidance
Thank you for joining our Assignment of Benefit webinar on 24 June. We hope we answered most of your questions. Below are some common questions, along with others we did not get to. If you still have any outstanding questions, please use our We...
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Last Updated: 17/07/2026
in FEATURES Payment Gateway How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
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Last Updated: 16/07/2026
in FEATURES Telehealth This guide explains the process for practitioners who want to open Telehealth in a web browser.
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Last Updated: 16/07/2026
in FEATURES Telehealth Watch our set of quickstart videos to learn how to run and administer Telehealth Appointments.
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Last Updated: 16/07/2026
in OFFICE Scheduling Time in the Zedmed appointment book is divided into schedules, and each schedule has an activity type to determine the types of appointments that can be booked at that time.
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Last Updated: 14/07/2026
in CLINICAL Clinical letters Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.
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Last Updated: 14/07/2026
in CLOUD Log in assistance
Need help logging in? Contact your internal IT support if: You log into Zedmed using your work computer's username and password (your organisation's Single Sign-On). Call the Zedmed Helpdesk on 1300 933 000 if: You forgot your passwo...
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Last Updated: 13/07/2026
in FEATURES Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Last Updated: 10/07/2026
in OFFICE Patients Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.