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Last Updated: 23/10/2026
in CLINICAL Heidi AI Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts.
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Last Updated: 23/10/2026
in CLINICAL Heidi AI Set up a Heidi account and subscription within Zedmed.
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Last Updated: 23/10/2026
in CLINICAL Heidi AI
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it is added to a patient's file, all generated content can be reviewed and manually edited. Requires Zedmed v38 . For ...
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Last Updated: 22/10/2026
in OFFICE Daily reports The Appointments Report provides useful information such as what SMS reminders were sent out and what appointments were cancelled or missed.
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Last Updated: 21/10/2026
in ADMIN Errors and error codes
Problem You received a certificate error message when trying to use My Health Record, even if the NASH certificate is valid. Description The Certificates Australia Super Chain of Trust is a set of security certificates that Windows needs to ...
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Last Updated: 21/10/2026
in FEATURES Zedmed SMS
Zedmed provides many ways to send messages to patients, and each is outlined in this guide. Automatic SMS reminders Appointment reminders can be automated in the SMS configuration screen. The reminders are configured by Appointment Type an...
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Last Updated: 21/10/2026
in FEATURES Payment Gateway Common questions about Payment Gateway.
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Last Updated: 21/10/2026
in FEATURES Payment Gateway How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
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Last Updated: 21/10/2026
in FEATURES Payment Gateway How patients provide payment card information when making an Online Appointment.
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Last Updated: 19/10/2026
in ADMIN Staff setup Set up a new doctor or locum in Zedmed. This includes a Zedmed login and an account where the doctor's billing and reporting information is entered.