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Last Updated: 16/03/2026
in OFFICE Telehealth Common Telehealth questions answered and known problems explained.
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Last Updated: 16/03/2026
in ADMIN Payment Gateway admin Configure a Tyro Reporting API integration password for a bank account so that it can be selected for the Tyro ePayment Reconciliation report.
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Last Updated: 13/03/2026
in OFFICE Telehealth Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
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Last Updated: 11/03/2026
in OFFICE Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Last Updated: 11/03/2026
in BILLING Invoice creation
Add a note to an invoice. This is useful when following up with patients on unpaid invoices or turning a quote into an invoice. This feature is not used during invoice creation. To add a note: Open the patient's record and select Acct Enqu...
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Last Updated: 11/03/2026
in BILLING Claim management
If a patient is the payer and there is a Medicare rebate, you can print out the Medicare Form for the patient so they can see how much they will receive back. If they are not at the clinic, you can send them a copy of the claim form using email...
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Last Updated: 11/03/2026
in ADMIN Templates & forms Create a customised invoice for a practitioner that includes their own header and footer information. This is useful if the practitioner is not an employee and/or is paid directly into their own bank account.
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Last Updated: 11/03/2026
in OFFICE Zedmed SMS
Practices can create predefined SMS templates to quickly send common messages to patients.
Requires ZedSMS and Zedmed v39 or later.
To send a predefined (template) SMS
From a Patient record:
Open the Patient Record and s...
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Last Updated: 11/03/2026
in OFFICE Payment Gateway Set up the Zedmed Payment Gateway so the practice can request credit card information when a booking is made.
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Last Updated: 11/03/2026
in ADMIN Office setup Send patients SMS confirmations and reminders for their appointments. The reminders can be sent manually or scheduled to go out automatically.