Updated Articles

  1. AoB Post-assignment approval

    From 1 July 2026, an AoB approval must be provided by the patient before or after an appointment using paper or digital forms. This guide is for Zedmed's AoB post-assignment approval process.
  2. Write a prescription

    Use the Drugs module to write a regular patient script. This article covers the steps required to write a standard script and includes options for new prescriptions and re-prescribing, and print and electronic formats.
  3. Bulk Billing consent

    Patients can consent to be bulk billed for Medicare and DVA by approving a consent form sent via SMS. This can be implemented as part of your billing workflow in  3 easy steps. The features shown in each step can be used to create an alternative...
  4. Assignment of Benefits

    On 1 July 2026, new Medicare Assignment of Benefit (AoB) requirements come into effect and these changes impact the way a patient gives consent, or “assigns”, their Medicare benefit to a doctor or health fund.  Under the new framework, an AoB appr...
  5. Accounts & security

    Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.
  6. Telehealth Office guide

    Book and monitor Telehealth Appointments.
  7. Telehealth videos

    Zedmed Cloud customers PM and Reception  - Create appointments and take bookings (2:23 min video)  Want to know more? See the Office guide and Setup guide .                     Practitione...
  8. Telehealth FAQ

    Common Telehealth questions answered and known problems explained.
  9. Set up Online Appointments

    Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
  10. Trimate AI

    Zedmed supports Trimate AI  with an API integration that allows Trimate agents to add bookings to Zedmed's Appointment Grid.    To learn more, see Trimate's webinar about their Zedmed integration and AI agent solutions.    ...