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Last Updated: 07/11/2025
in BILLING Claim management In some scenarios, you may need to use your own receipt. For example, if the remittance advice was posted or emailed to the practice instead of being sent to Zedmed.
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Last Updated: 07/11/2025
in OFFICE Telehealth (on-prem)
Telehealth allows practitioners to run remote video consultations with patients from Zedmed. This feature includes integrated Telehealth Appointment types and notifications, including SMS messages with links to the video consultations and practi...
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Last Updated: 07/11/2025
in OFFICE Telehealth (on-prem)
Telehealth is set up in Zedmed during a call with Customer Success. The practice then follows this guide to create the Telehealth Appointment type and a ZedSMS reminder, which sends the Telehealth link to the patient. To use Telehealth, see the...
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Last Updated: 06/11/2025
in BILLING Invoice creation Invoice a private patient who's paying the bill themself using MA Online or Tyro EasyClaim.
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Last Updated: 06/11/2025
in CLINICAL Clinical features
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it is added to a patient's file, all generated content can be reviewed and manually edited. Requires Zedmed v38 . For ...
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Last Updated: 06/11/2025
in OFFICE Payment Gateway How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
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Last Updated: 06/11/2025
in ADMIN Integration support
The Doctors App integrates with your Zedmed server in real-time so practitioners can access appointments and results. This guide explains what is required to support the Doctors App and to install it on practitioners' phones. To learn more, see...
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Last Updated: 05/11/2025
in CLOUD Cloud resources
This document details the Zedmed features and integrations supported in Zedmed Cloud. Third-party integrations that are not supported have been included; however, this list should be considered exhaustive. SMS Support Only ZedSMS can be used t...
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Last Updated: 31/10/2025
in CLOUD Single sign-on Learn what single sign-on is, how it is set up and used and what options are available.
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Last Updated: 27/10/2025
in OFFICE Patients Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.