Updated Articles

1. Add or change a referral

   Last Updated: 12/01/2026 in OFFICE Patients
   Add referral details for a patient attending a specialist. This adds the referral information required for billing and for Medicare to approve refunds to the patient.

2. Telehealth setup

   Last Updated: 12/01/2026 in OFFICE Telehealth
   Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.

3. Set up Payment Gateway

   Last Updated: 09/01/2026 in ADMIN Payment Gateway
   Set up the Zedmed Payment Gateway so the practice can request credit card information when a booking is made.

4. Add a patient recall

   Last Updated: 08/01/2026 in OFFICE Patients
   Zedmed recommends creating a new record for a recall; do not reuse the original recall by advancing the Maturity Date . This will cause your practice to lose its medico-legal record of the original recall. To learn more about recalls, see the Ad...

5. Recalls Report

   Last Updated: 08/01/2026 in OFFICE Management reports
   The Recalls Report is a mail merge program that's used to print reports of patients who have recalls maturing within a selected date range. It can also be used to print first or subsequent reminder letters using MS Word.

6. Send a manual recall

   Last Updated: 08/01/2026 in OFFICE Appointments
   Practices can manually send SMS recalls to patients using the Recall Report by selecting the criteria for who will receive the reminder then selecting send SMS.

7. Schedule recalls

   Last Updated: 08/01/2026 in ADMIN Office setup
   Create, record and schedule recalls for patients, and produce recall reports. Recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to your recall requests.

8. Register/update a patient

   Last Updated: 08/01/2026 in OFFICE Patients
   Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.

9. Manage the Waiting Room

   Last Updated: 08/01/2026 in OFFICE Appointments
   Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.

10. Book an appointment

    Last Updated: 08/01/2026 in OFFICE Appointments
    Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.

• Viewing 1 - 10
• More →