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Last Updated: 27/10/2025
in CLOUD Features
Zedmed Mobile (formerly Companion App) is a portal that runs in your web browser to manage and display Telehealth sessions. This feature was developed for Zedmed Cloud users due to the bandwidth required by cloud environments.
Opening Zedm...
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Last Updated: 27/10/2025
in OFFICE Telehealth (on-prem)
Telehealth allows practitioners to run remote video consultations with patients from Zedmed. This feature includes integrated Telehealth Appointment types and notifications, including SMS messages with links to the video consultations and practi...
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Last Updated: 27/10/2025
in CLOUD Cloud Admin
Due to the bandwidth required for Telehealth's video, Zedmed Cloud users open the Telehealth screen in a web browser on their local computer. To streamline this process, Zedmed Mobile runs in a web browser and is used to monitor the Clinical Wai...
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Last Updated: 27/10/2025
in CLINICAL Problems module Use the Problems module to record an encounter's diagnosis using the ICPC list. ICPC is an International Classification method for Primary Care encounters.
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Last Updated: 27/10/2025
in OFFICE Patients Update the status of deceased patients and those who have not visited the practice in some time. This provides more appropriate search results and accurate information.
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Last Updated: 27/10/2025
Webinars
Webinar: Telehealth on-premise
Webinar: Payment Gateway
Webinar: Heidi AI
Webinar: Zedmed Reports
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Last Updated: 27/10/2025
in CLOUD Cloud UI Some Zedmed customers use AppStream to access Zedmed Cloud because their practice setup or requirements differ from those using the standard interface. This guide explains the AppStream menu and its available functions. Appstream function menu ...
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Last Updated: 27/10/2025
in BILLING Incentives & plans
1 November 2025: Bulk Billing Incentive changes The eligibility for MBS bulk billing incentives will be expanded to all Medicare-eligible patients. This scheme will be available to participating practices that bulk bill every eligible service f...
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Last Updated: 27/10/2025
in CLOUD Cloud UI Zedmed Cloud runs in a portal with its own menu at the top of the screen. This menu provides ways to manage and interact with your Zedmed Cloud session.
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Last Updated: 24/10/2025
in OFFICE Release notes Zedmed 38.7.2 is the latest release, featuring linked Appointment and Activity types, referral session counts, and custom Clinical layout options, along with 11 enhancements and 10 fixes.