Updated Articles

  1. Customising the Results inbox

    Zedmed allows you to change the functions performed by the Quick  Action  buttons in the Results Inbox to match your practice workflows and roles. T his guide explains which buttons can be changed and the steps required to perform those changes...
  2. NASH certificates

    NASH (National Authentication Service for Health) PKI Site Certificates are used b Zedmed to create secure connections to online patient services.
  3. Changes to CDM & MBS items

    Upcoming changes to Chronic Disease Management and MBS items  From 1 July 2025, GP management plans and team care arrangements will be replaced with a single GP Chronic Condition Management Plan (GPCCMP). The existing MBS items for developing...
  4. Heidi AI FAQ

    For detailed information about Heidi AI, see the  Heidi support page . What does Heidi do? Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. What version of Ze...
  5. Heidi AI

    Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts.
  6. Appointment Report

    The Appointments Report provides useful information such as what SMS reminders were sent out and what appointments were cancelled or missed.
  7. Managing SMS messages

    Manage all SMS messages sent to and received from patients, including opt-outs, appointment cancellations and 2-way SMS communications.
  8. 3rd party unallocated credits

    Unallocated credits can occur when an invoice with a third-party payer like Medicare or the DVA is voided but payment is still received.
  9. Clinical templates

    Zedmed comes with an extensive set of clinical templates that can be made available in Quick Documents for consultations.
  10. Finding the right report

    Use this guide to find the right Zedmed report for the information you require.