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The Doctors App

Last Updated: 27/01/2026 in CLINICAL Clinical features

Install the Doctor's App so you can action results and manage patients, wherever they are. It can be downloaded from the IOS app store or Google Play.
How to process a refund

Last Updated: 27/01/2026 in OFFICE Payment Gateway

Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry.
Set up Tyro API password

Last Updated: 27/01/2026 in OFFICE Payment Gateway

Learn how to create a Tyro API password for a person or practice receiving payments via Tyro eCommerce.
ePayment Reconciliation report

Last Updated: 22/01/2026 in OFFICE Payment Gateway

How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
ePayment Status Report

Last Updated: 22/01/2026 in OFFICE Payment Gateway

This report identifies patients without a payment card on file (for ePayments ) and sends an SMS to those patients requesting payment card information . The report can be filtered and run for patients with appointments in the coming week. Req...
PG Reporting password

Last Updated: 22/01/2026 in ADMIN Payment Gateway admin

Configure a Tyro Reporting API integration password for a bank account so that it can be selected for the Tyro ePayment Reconciliation report.
Add a patient recall

Last Updated: 16/01/2026 in OFFICE Patients

Recall a patient to the practice. The recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to recall requests. Recalls remain as a permanent record to confirm your efforts to recall the patient for a ...
Set up recall types

Last Updated: 16/01/2026 in ADMIN Office setup

Set up recall types so that doctors can enter recalls and office staff can print the Recall Report.
Schedule recalls

Last Updated: 16/01/2026 in ADMIN Office setup

Create, record and schedule recalls for patients, and produce recall reports. Recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to your recall requests.
Add a patient referral

Last Updated: 15/01/2026 in OFFICE Patients

Add referral details for a patient attending a specialist. This adds the referral information required for billing and for Medicare to approve refunds to the patient.