Updated Articles

  1. Set up Online Appointments

    Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
  2. Trimate AI

    Zedmed supports Trimate AI  with an API integration that allows Trimate agents to add bookings to Zedmed's Appointment Grid.    To learn more, see Trimate's webinar about their Zedmed integration and AI agent solutions.    ...
  3. AI Agent support

    Zedmed supports a range of third-party AI Agent solutions such as Trimate  and Facere  that require API integration.   To learn more about Trimate AI Agent, see our Trimate webinar Who do I contact for support? For any problems with the...
  4. Telehealth Cloud consult setup

    Set up access to Zedmed Companion. The steps are performed by the practitioner and repeated for each branch.
  5. Zedmed Mobile (for Telehealth)

    Zedmed Cloud practitioners use Zedmed Companion, an online portal, to facilitate Telehealth consultations. This portal runs in your web browser and allows you to easily monitor Telehealth patients who are waiting and to initiate Telehealth sessi...
  6. Telehealth Cloud consult

    Conduct a Telehealth consultation using Zedmed Cloud and Zedmed Companion.
  7. Telehealth Cloud quickstart

    Zedmed Companion is set up for the practitioner and runs in your browser to view waiting patients and initiate Telehealth sessions. Before starting, log in to Zedmed  then log in to  Zedmed Companion via your web browser: https://companion....
  8. Telehealth Office setup

    Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
  9. Telehealth Cloud (Copy URL)

    This guide explains the process for practitioners who want to open Telehealth in a web browser.
  10. Telehealth patients quickstart

    This guide is for patients joining a Telehealth consultation using an SMS (text message) sent to their phone.