New Articles

  1. Selecting drugs using MIMS

    MIMs is a drug reference system for Australian Healthcare Professionals. Zedmed's Drugs module integrates with MIMs to provide a comprehensive list of drugs when prescribing.
  2. Customising the Results inbox

    Zedmed allows you to change the functions performed by the Quick  Action  buttons in the Results Inbox to match your practice workflows and roles. T his guide explains which buttons can be changed and the steps required to perform those changes...
  3. Heidi AI

    Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts.
  4. Reception guide to OLA

    Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.
  5. Payment Gateway report

    How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
  6. Payment Gateway FAQ

    Common questions about Payment Gateway - a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
  7. Resolving incorrectly receipted accounts

    If a payment is receipted to the wrong account, you need to reverse the payment then receipt that amount to the correct bank account.
  8. How to use Payment Gateway

    How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
  9. Make a health fund the payer

    Make a Health Fund the default Payer on a patient's record. This is recommended for specialists and practices that do ECLIPSE billing. The Health Fund will show as the payer on billing reports rather than the patient. To make a Health Fund the pa...
  10. Troubleshooting and FAQ

    How often do i need to use DUO 2FA When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA.   If the Zedmed session is inactive for 1 hour, the customer will need to authenticate with DUO 2FA to log back in. If the Zed...