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Created On: 13/06/2025
in BILLING Payers & fees
Update the private fee charged for practice-created items and MBS schedule items using a new validity period.
To update the private fees of many items, contact Zedmed Support to arrange a spreadsheet import.
For more information, se...
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Created On: 10/06/2025
in OFFICE Payment Gateway Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry.
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Created On: 03/06/2025
in ADMIN Integration support
This feature allows Zedmed Cloud practices to control the Tyro terminals staff connect to. When enabled, a user can be set up for multiple terminals and select a terminal when they log in. This is important for Cloud customers who need flexibili...
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Created On: 28/04/2025
in ADMIN Office setup
You can change the default message of the day as displayed on the Reception and Management tabs.
To update the message:
Go to Zedmed's Management tab.
Select Practice Setup > Message of the Day. Edit Message of the Day wil...
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Created On: 14/04/2025
in CLINICAL Clinical features
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it is added to a patient's file, all generated content can be reviewed and manually edited. Requires Zedmed v38 . For ...
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Created On: 03/04/2025
in CLOUD Cloud resources
Zedmed has received reports of Zedmed Cloud failing to load for some users after signing in. Our investigation suggests a recent Google Chrome update prevents the page from loading, causing Zedmed Cloud to remain stuck on the loading screen. ...
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Created On: 12/03/2025
in CLINICAL Clinical resources
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes. Before it can be used, the practice must meet the integration's requirements, and each practitioner requires a Heidi subscription, as detailed in this guide. ...
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Created On: 07/03/2025
in ADMIN Secure Send
Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient, a next-of-kin or third-party Account Payer using a link to a secure download page. To request access, submit a Secure Send request form . Practice p...
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Created On: 24/02/2025
in ADMIN Office setup
All Appointment Reminders use a default message. Custom messages can be created for specific Appointment Types (per branch), and these customer reminders will be used for that Appointment Type, instead of the default. You can also edit the d...
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Created On: 24/02/2025
in OFFICE Telehealth (on-prem)
Telehealth allows practitioners to run remote video consultations with patients from Zedmed. This feature includes integrated Telehealth Appointment types and notifications, including SMS messages with links to the video consultations and practi...