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Full list of AIR error codes and messages. Correct at the time of writing. AIR-W-0100 Antigen has been administered under the minimum required age AIR-W-0101 Minimum interval between doses of the same antigen is not met AIR-E-01...
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Created On: 08/02/2024
in CLOUD Request forms This form is for Zedmed Cloud customers. The request will go to the Zedmed Cloud support team to make the requested changes. The form can be used for up to 2 users. Request form: Change user access . These requests are processed with a 1 business...
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Created On: 07/02/2024
in CLOUD Cloud resources Zedmed Cloud uses middleware to move results and acknowledgments between your securing messaging client and Zedmed Cloud. If you move from Zedmed On-Prem to Zedmed Cloud, you may need to have your securing messaging client reconfigured or moved.&nbs...
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Created On: 31/01/2024
in CLOUD Cloud tasks Zedmed Cloud is a secure environment that is accessed via the internet so the printing steps are different. To print a document: Use Zedmed's print option. E.g. Select Right-click > Print from Summary Views or Today's Referra...
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Created On: 17/01/2024
in BILLING Claims & Payments In some scenarios, you may need to use your own receipt. For example, if the remittance advice was posted or emailed to the practice instead of being sent to Zedmed. You will need to create a receipt in Zedmed for the remittance advice, and enter th...
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Created On: 17/01/2024
in BILLING Claims & Payments For ECLIPSE billing, the patient is the payer with the health fund added to their details. When payments are received for ECLIPSE claims, a single Payment ID may contain invoices for multiple patients. If a payment has been received for a voi...
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Created On: 11/01/2024
in CLINICAL Clinical features This FAQ answers common questions for patients who are sent documents using Secure Send. These documents are downloaded from a secure online page containing your invoices, referrals and letters. Delivery steps for patients: Receive an email...
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Created On: 03/01/2024
in OFFICE Integrations
MyMedicare is a voluntary patient incentive scheme that aims to formalise the relationship between a patient and their practitioner. Bulk Billing incentive items are available for eligible patients to encourage these relationships. For example, ...
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Created On: 21/12/2023
in BILLING Invoice options Create deferred invoices for patients and third parties and bill them at the end of each month. The invoices will not be treated as outstanding amounts until they are processed using the Print Deferred Bills feature.
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Created On: 19/12/2023
in OFFICE Staff setup Electronic signatures can be added to letters and referrals by applying the 'signature image' merge field. Simply save the practitioner's signature as an image file and upload it to their profile. The feature is available in Zedmed v36....