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Created On: 12/03/2025
in CLINICAL Clinical resources
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes. Before it can be used, the practice must meet the integration's requirements, and each practitioner requires a Heidi subscription, as detailed in this guide. ...
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Created On: 07/03/2025
in ADMIN Secure Send
Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient, a next-of-kin or third-party Account Payer using a link to a secure download page. To request access, submit a Secure Send request form . Practice p...
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Created On: 24/02/2025
in ADMIN Office setup
All Appointment Reminders use a default message. Custom messages can be created for specific Appointment Types (per branch), and these customer reminders will be used for that Appointment Type, instead of the default. You can also edit the d...
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Created On: 24/02/2025
in CLOUD Cloud resources
Mobile phone requirements Zedmed Cloud's 2FA requires a mobile phone that supports: iPhone iOS 15.0 and greater. Andriod 11.0 and greater 2FA does NOT support ChromeOS or Huawei. Web browser requirements Zedmed Cloud supports Google C...
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Created On: 19/02/2025
in CLOUD Cloud resources
Zedmed Cloud users can be linked to multiple terminals and select the required terminal when they log in. In earlier versions, each cloud user can only be linked to one terminal. Requires Zedmed v38.
For on-premise customers, workstatio...
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Created On: 19/02/2025
in OFFICE Online Appointments Document uploads are now supported for Online appointments (OLA). Practices can require document uploads for specific Appointment Types based on the patient being New or Existing.
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Created On: 06/02/2025
in ADMIN Practice guidance
The following checklists are a guide for Practice Managers. The downloadable MS Word version may be edited to suit operational requirements and includes a tickbox checklist. Download this guide in MS Word format: Practice checklist.docx D...
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Created On: 31/01/2025
in OFFICE Payment Gateway Request credit card information from a patient when booking an appointment. This workflow requires the Payment Gateway integration and enables the ePayment billing option.
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Created On: 28/01/2025
in Quick start guides Clinical
Auto text entries are paragraphs of text that can be entered by using a short name. Auto text may be used for progress notes in the Current Encounter pane or in the Letter Writer. Create an Auto text entry: Open Clinical.
Select Tools...
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Created On: 28/01/2025
in CLINICAL Clinical features Auto text entries are paragraphs of text that can be entered by using a short name. Auto text may be used for progress notes in the Current Encounter pane or in the Letter Writer.