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Created On: 09/12/2024
in OFFICE Payment Gateway How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
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Created On: 06/12/2024
in OFFICE Payment Gateway Common questions about Payment Gateway - a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
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Created On: 05/12/2024
in BILLING Banking If a payment is receipted to the wrong account, you need to reverse the payment then receipt that amount to the correct bank account.
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Created On: 26/11/2024
in OFFICE Payment Gateway How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
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Created On: 22/11/2024
in BILLING Payer management Make a Health Fund the default Payer on a patient's record. This is recommended for specialists and practices that do ECLIPSE billing. The Health Fund will show as the payer on billing reports rather than the patient. To make a Health Fund the pa...
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Created On: 21/11/2024
in CLOUD Cloud resources
How often do i need to use DUO 2FA When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA. If the Zedmed session is inactive for 1 hour, the customer will need to authenticate with DUO 2FA to log back in. If the Zed...
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Created On: 18/11/2024
in ADMIN Practice setup
The Clinical Library allows you to save files and websites that are commonly used by practitioners. Add a website to the Clinical Library In Clinical, select Tools > Global Options .
Select the Library tab.
Select Add .
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Summary Views provide access to all files and information recorded for the patient. Right-click options are available for most items and give access to functions such as open, view, send and action. Summary Views Summary Views are for speci...
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A patient's History View records all information added using Zedmed's modules and clinical notes. Each encounter starts with a date, time and duration in bold, and the information can be searched, filtered and actioned as explained in the sec...
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Clinical Records is used to run consultations and access Zedmed's clinical features. This guide explains the patient summary section, which records demographic information, displays key indicator icons, and provides quick access to forms and lette...