Popular Articles | Page 14

Extend a schedule (one-off)

Last Updated: 07/10/2024 in OFFICE Scheduling

Extend a doctor's schedule to add additional hours to a day without changing their permanent or ongoing schedule. This is for one-off extensions.
Add a new resource

Last Updated: 20/06/2023 in ADMIN Staff setup

Add a resource so that patients can book appointments with healthcare professionals that do not have provider numbers, like nurses and technicians
Create a quote

Last Updated: 22/12/2023 in BILLING Billing options

Create a quote for a patient's services that can be saved, updated and used to create an invoice for the payer.
Scheduling FAQ

Last Updated: 07/10/2024 in OFFICE Scheduling

Time in the Zedmed appointment book is divided into schedules, and each schedule has an activity type to determine the types of appointments that can be booked at that time.
Summary Views Observations

Last Updated: 26/10/2021 in CLINICAL Observations module

Use the Measurements tab in Summary Views to view all of the observations and results entered for a patient. Summary Views can be accessed while in any clinical module.
Claims & Payments access

Last Updated: 22/12/2023 in ADMIN Staff setup

Give selected staff access to the Claims Status screen so they can manage claims and payments. This screen is accessed via the Claims button on the Management tab, and the access is granted by adding the Claim function to the required role.
Make family member the payer

Last Updated: 22/05/2025 in BILLING Payer management

Add another person to a patient's record as a payer. This can be a family member or a next of kin, which is a relation of the patient who is not a registered patient (i.e. not part of a Family group).
Results Inbox training video

Last Updated: 03/06/2024 in CLINICAL Results inbox

This video explains how to use Zedmed's Results Inbox. It includes management of incoming results and useful tips to get the most out of the feature.
Add 3rd party payer (e.g.TAC)

Last Updated: 22/05/2025 in BILLING Payer management

Add a third-party payer to a patient's record. The invoice will be created in Zedmed then printed out and sent to the payer. Examples include WorkCover, WorkSafe, TAC (Transport Accident Commission).
Refund a private patient

Last Updated: 17/06/2025 in BILLING Private patient billing

Refund a patient who paid their own bill. You may need to do this if the invoice was incorrect or billed incorrectly and you want to refund the payment.