Popular Articles | Page 13

Make Medicare/DVA the payer

Last Updated: 07/07/2025 in BILLING Payer management

Set up a patient's record for Medicare bulk billing or the DVA so their invoice claims can be automatically sent for payment.
Capture/Import (Image)

Last Updated: 13/01/2025 in CLINICAL Other modules

Import a photo into an encounter. The photos you import will be viewed as thumbnails and can be downloaded one at a time.
Expiring NASH certificate

Last Updated: 18/02/2025 in ADMIN Practice guidance

If you have received a notification from PRODA that your NASH Certificate is expiring, you need to install a new certificate. NASH certificates are required to create connections to online patient services
Videos for Claims & Payments

Last Updated: 28/11/2022 in BILLING Claim management

To assist with the migration to Zedmed v35 and the Medicare Web Services model, a series of Lunch & Learns were held for our customers. Below are the videos for GP and Specialist staff, which cover how to create invoices, review claims and reconcile...
Best practice banking

Last Updated: 24/04/2025 in BILLING Banking

This guide explains the recommended workflow for a practice manager to conduct banking in Zedmed. This process prevents issues that can lead to discrepancies between Zedmed and your banking statements.
Create custom invoices

Last Updated: 23/05/2024 in ADMIN Templates & forms

Create a customised invoice for a practitioner that includes their own header and footer information. This is useful if the practitioner is not an employee and/or is paid directly into their own bank account.
Recalls Report

Last Updated: 03/07/2024 in OFFICE Management reports

The Recalls Report is a mail merge program that's used to print reports of patients who have recalls maturing within a selected date range. It can also be used to print first or subsequent reminder letters using MS Word.
Online Appointments FAQ

Last Updated: 06/01/2025 in OFFICE Online Appointments

The OLA FAQ is a set of common questions that help practice staff understand how to administer patients' online appointments. We highly recommend all staff review this page.
Deferred billing (pay later)

Last Updated: 13/09/2024 in BILLING Billing options

Create deferred invoices for patients and third parties and bill them at the end of each month. The invoices will not be treated as outstanding amounts until they are processed using the Print Deferred Bills feature.
3rd party adjustments

Last Updated: 02/10/2023 in BILLING 3rd party billing

Adjust a patient's invoice to discount, increase or void the prices of items or even a full invoice. The invoice was paid by a 3rd party, like an employer, and the tasks undertaken are part of billing and bookkeeping.