Popular Articles | Page 8

Patient guide to OLA

Last Updated: 06/01/2025 in OFFICE Online Appointments

Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
Change a schedule (ongoing)

Last Updated: 12/03/2025 in OFFICE Scheduling

Change an existing schedule. This may be because you want to change or remove some sessions and is done by creating a new schedule to take over from the existing schedule on a specified date.
Add/Remove staff

Last Updated: 09/06/2023 in ADMIN Staff setup

Create an account for staff to log into Zedmed with. Each account will have access to different parts of Zedmed, as defined by their role and the access they need.
Cloud file uploads

Last Updated: 12/12/2024 in CLOUD Cloud tasks

Zedmed Cloud's My Files feature allows you to upload files from your local PC to Zedmed, and to save and manage those files.
Customise SMS text

Last Updated: 26/08/2024 in OFFICE Zedmed SMS

Update the text used by Zedmed for your appointment confirmations and both scheduled and manual SMS reminders.
Attend a patient

Last Updated: 07/10/2024 in OFFICE Patients

Add a patient to the Waiting Room so their attendance can be managed and billed correctly. You can do this from the appointment book when a patient arrives or from the patient's record.
Create a new payer

Last Updated: 07/07/2025 in BILLING Payer management

Add a new payer to Zedmed. That payer will be a selectable option when you add different payers to patients. For example, WorkCover or TAC.
Managing Item fees

Last Updated: 07/07/2025 in BILLING Payers & fees

After updating a fee, you can check the items and fee amounts in Zedmed. This includes fees for health funds, WorkCover, BUPA, DVA, TAC, Motor Vehicle and Latrobe.
Appointment Report

Last Updated: 24/06/2025 in OFFICE Daily reports

The Appointments Report provides useful information such as what SMS reminders were sent out and what appointments were cancelled or missed.
Surgical bookings

Last Updated: 17/01/2025 in OFFICE Appointments

Book an appointment for a surgical procedure. This includes setting up the Operations List - a report that provides information about the operation for the hospital and surgeon.