Popular Articles | Page 8

Private patient receipting

Last Updated: 25/03/2024 in BILLING Private patient billing

Process a payment for a patient whose bill was deferred (not paid after their attendance). This is called receipting because when the payment's made, the receipt needs to be allocated to the original invoice.
Patient guide to OLA

Last Updated: 16/07/2025 in OFFICE Online Appointments

Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
Schedule recalls

Last Updated: 26/07/2024 in ADMIN Office setup

Create, record and schedule recalls for patients, and produce recall reports. Recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to your recall requests.
Attend a patient

Last Updated: 07/10/2024 in OFFICE Patients

Add a patient to the Waiting Room so their attendance can be managed and billed correctly. You can do this from the appointment book when a patient arrives or from the patient's record.
Change a schedule (ongoing)

Last Updated: 12/03/2025 in OFFICE Scheduling

Change an existing schedule. This may be because you want to change or remove some sessions and is done by creating a new schedule to take over from the existing schedule on a specified date.
Appointment Report

Last Updated: 24/06/2025 in OFFICE Daily reports

The Appointments Report provides useful information such as what SMS reminders were sent out and what appointments were cancelled or missed.
Cloud file uploads

Last Updated: 12/12/2024 in CLOUD Cloud tasks

Zedmed Cloud's My Files feature allows you to upload files from your local PC to Zedmed, and to save and manage those files.
Managing Item fees

Last Updated: 07/07/2025 in BILLING Payers & fees

After updating a fee, you can check the items and fee amounts in Zedmed. This includes fees for health funds, WorkCover, BUPA, DVA, TAC, Motor Vehicle and Latrobe.
Add/Remove staff

Last Updated: 13/08/2025 in ADMIN Staff setup

Create an account for staff to log into Zedmed with. Each account will have access to different parts of Zedmed, as defined by their role and the access they need.
Assisted billing

Last Updated: 22/12/2023 in BILLING Billing options

Bill for a doctor that assisted another doctor in a procedure. The assisting doctor can create their own invoice or be included on the main doctors/surgeon's invoice and get reimbursed at a later date.