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Last Updated: 28/01/2026
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 04/12/2025
in OFFICE Online AppointmentsLearn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
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Process a payment for a patient whose bill was deferred (not paid after their attendance). This is called receipting because when the payment's made, the receipt needs to be allocated to the original invoice.
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Last Updated: 04/11/2024
in CLINICAL Allergies moduleRecord a patient's allergy. This can be done during an initial consult, or when prompted to if creating a prescription for a patient with no allergy records.
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Last Updated: 09/10/2025
in ADMIN Staff setupCreate an account for staff to log into Zedmed with. Each account will have access to different parts of Zedmed, as defined by their role and the access they need.
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Last Updated: 11/10/2024
in OFFICE Zedmed SMSTop up your ZedSMS credits or set automatic top-ups using Zedmed Message Centre.
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Last Updated: 21/11/2025
in OFFICE PatientsAdd a patient to the Waiting Room so their attendance can be managed and billed correctly. You can do this from the appointment book when a patient arrives or from the patient's record.
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Last Updated: 16/01/2026
in ADMIN Office setupCreate, record and schedule recalls for patients, and produce recall reports. Recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to your recall requests.
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Last Updated: 11/10/2024
in OFFICE Office featuresIn Zedmed Office, the Patient Record's Letters and Print menus provide a range of options for creating letters and printing labels and forms.
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Last Updated: 24/06/2025
in OFFICE Daily reportsThe Appointments Report provides useful information such as what SMS reminders were sent out and what appointments were cancelled or missed.