Popular Articles

  1. Shortcut keys

    Last Updated: 02/12/2024 in OFFICE Office features
    Navigate Zedmed using function key shortcuts that allow you to quickly find users and change screens with a keystroke.

  2. Add a branch

    Last Updated: 24/11/2025 in ADMIN Practice setup
    Set up a branch for the practice. This includes enabling Medicare Online and checking the Waiting Room settings. Once a Branch is created in Zedmed, it cannot be deleted but it can be made unavailable.

  3. Cloud file uploads

    Last Updated: 12/12/2024 in CLOUD Cloud tasks
    Zedmed Cloud's My Files feature allows you to upload files from your local PC to Zedmed, and to save and manage those files.

  4. Patient history

    Last Updated: 21/11/2025 in CLINICAL Running an encounter
    A patient's History View records all information added using Zedmed's modules and clinical notes. Each encounter starts with a date, time  and duration in bold, and the information can be searched, filtered and actioned as explained in the secti...

  5. Attend a patient

    Last Updated: 21/11/2025 in OFFICE Patients
    Add a patient to the Waiting Room so their attendance can be managed and billed correctly. You can do this from the appointment book when a patient arrives or from the patient's record.

  6. Office letters & labels

    Last Updated: 11/10/2024 in OFFICE Office features
    In Zedmed Office, the Patient Record's Letters and Print menus provide a range of options for creating letters and printing labels and forms.

  7. Patient guide to OLA

    Last Updated: 30/03/2026 in FEATURES Online Appointments
    Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.

  8. Managing Item fees

    Last Updated: 07/07/2025 in BILLING Payers & fees
    After updating a fee, you can check the items and fee amounts in Zedmed. This includes fees for health funds, WorkCover, BUPA, DVA, TAC, Motor Vehicle and Latrobe.

  9. Add/Remove staff

    Last Updated: 09/10/2025 in ADMIN Staff setup
    Create an account for staff to log into Zedmed with. Each account will have access to different parts of Zedmed, as defined by their role and the access they need.

  10. Appointment Report

    Last Updated: 24/06/2025 in OFFICE Daily reports
    The Appointments Report provides useful information such as what SMS reminders were sent out and what appointments were cancelled or missed.
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