Popular Articles | Page 8

Accounts & security

Last Updated: 08/08/2025 in ADMIN Staff setup

Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.
Assign or reassign results

Last Updated: 18/12/2024 in CLINICAL Results inbox

Link actioned and pending test results to the correct patient. This may be required if an error has resulted in a test having no patient or the wrong patient assigned.
Bulk Billing consent

Last Updated: 12/05/2025 in BILLING Billing options

Patients can consent to be bulk billed for Medicare and DVA by approving a consent form sent via SMS. This can be implemented as part of your billing workflow in 3 easy steps. The features shown in each step can be used to create an alternative...
Add/Remove staff

Last Updated: 09/10/2025 in ADMIN Staff setup

Create an account for staff to log into Zedmed with. Each account will have access to different parts of Zedmed, as defined by their role and the access they need.
Patient guide to OLA

Last Updated: 30/03/2026 in FEATURES Online Appointments

Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
Attend a patient

Last Updated: 21/11/2025 in OFFICE Patients

Add a patient to the Waiting Room so their attendance can be managed and billed correctly. You can do this from the appointment book when a patient arrives or from the patient's record.
Appointment Report

Last Updated: 24/06/2025 in OFFICE Daily reports

The Appointments Report provides useful information such as what SMS reminders were sent out and what appointments were cancelled or missed.
Office letters & labels

Last Updated: 11/10/2024 in OFFICE Office features

In Zedmed Office, the Patient Record's Letters and Print menus provide a range of options for creating letters and printing labels and forms.
Managing Item fees

Last Updated: 07/07/2025 in BILLING Payers & fees

After updating a fee, you can check the items and fee amounts in Zedmed. This includes fees for health funds, WorkCover, BUPA, DVA, TAC, Motor Vehicle and Latrobe.
Private patient receipting

Last Updated: 25/03/2024 in BILLING Private patient billing

Process a payment for a patient whose bill was deferred (not paid after their attendance). This is called receipting because when the payment's made, the receipt needs to be allocated to the original invoice.