Popular Articles | Page 7

Create a schedule

Last Updated: 16/09/2025 in OFFICE Scheduling

Create a schedule to help manage what a doctor's time is used for. The schedule will be assigned an Activity Type, which determines the types of appointments that can be booked in that schedule's time slots.
End of encounter billing

Last Updated: 18/12/2024 in CLINICAL Running an encounter

Finish an encounter and provide billing information for reception. When the patient has been billed, they will be removed from the Waiting Room. If required, you can also delete the encounter.
Manage the Waiting Room

Last Updated: 24/09/2025 in OFFICE Appointments

Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.
Find existing patient

Last Updated: 07/08/2025 in OFFICE Patients

Locating and opening a patient's record is one of the most frequent tasks performed in Zedmed. This article shows the easiest way to find and open a record and provides some tips and advice.
Shortcut keys

Last Updated: 02/12/2024 in OFFICE Office features

Navigate Zedmed using function key shortcuts that allow you to quickly find users and change screens with a keystroke.
MyHealth Record

Last Updated: 22/05/2024 in ADMIN Integration support

Set up the practice, practitioners and patients to support My Health Records and configure how the information is uploaded.
Accounts & security

Last Updated: 08/08/2025 in ADMIN Staff setup

Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.
Add a branch

Last Updated: 24/11/2025 in ADMIN Practice setup

Set up a branch for the practice. This includes enabling Medicare Online and checking the Waiting Room settings. Once a Branch is created in Zedmed, it cannot be deleted but it can be made unavailable.
Assign or reassign results

Last Updated: 18/12/2024 in CLINICAL Results inbox

Link actioned and pending test results to the correct patient. This may be required if an error has resulted in a test having no patient or the wrong patient assigned.
Patient guide to OLA

Last Updated: 04/12/2025 in OFFICE Online Appointments

Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.