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Last Updated: 30/07/2025
in CLINICAL Clinical features
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts.
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Last Updated: 02/12/2024
in OFFICE Office features
Navigate Zedmed using function key shortcuts that allow you to quickly find users and change screens with a keystroke.
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Last Updated: 07/08/2025
in OFFICE Patients
Locating and opening a patient's record is one of the most frequent tasks performed in Zedmed. This article shows the easiest way to find and open a record and provides some tips and advice.
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Last Updated: 04/11/2024
in CLINICAL Allergies module
Record a patient's allergy. This can be done during an initial consult, or when prompted to if creating a prescription for a patient with no allergy records.
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Last Updated: 08/08/2025
in ADMIN Staff setup
Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.
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Last Updated: 22/05/2024
in ADMIN Integration support
Set up the practice, practitioners and patients to support My Health Records and configure how the information is uploaded.
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Last Updated: 28/08/2023
in ADMIN Practice setup
Set up a branch for the practice. This includes enabling Medicare Online and checking the Waiting Room settings. Once a Branch is created in Zedmed, it cannot be deleted but it can be made unavailable.
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Last Updated: 25/10/2024
in OFFICE Appointments
Search the Appointment Book for all bookings that have been made for a patient, then open or delete any of the appointments found.
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Last Updated: 18/12/2024
in CLINICAL Results inbox
Link actioned and pending test results to the correct patient. This may be required if an error has resulted in a test having no patient or the wrong patient assigned.
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Last Updated: 11/10/2024
in OFFICE Zedmed SMS
Top up your ZedSMS credits or set automatic top-ups using Zedmed Message Centre.