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Last Updated: 16/09/2025
in OFFICE Scheduling
Create a schedule to help manage what a doctor's time is used for. The schedule will be assigned an Activity Type, which determines the types of appointments that can be booked in that schedule's time slots.
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Last Updated: 29/04/2026
in CLINICAL Running an encounter
Finish an encounter and provide billing information for reception. When the patient has been billed, they will be removed from the Waiting Room. If required, you can also delete the encounter.
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Last Updated: 29/04/2026
in OFFICE Appointments
Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 28/04/2026
in OFFICE Appointments
Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.
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Last Updated: 22/05/2024
in FEATURES Integration support
Set up the practice, practitioners and patients to support My Health Records and configure how the information is uploaded.
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Last Updated: 05/12/2025
in CLINICAL Heidi AI
Set up a Heidi AI account and subscription within Zedmed.
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Last Updated: 07/08/2025
in OFFICE Patients
Locating and opening a patient's record is one of the most frequent tasks performed in Zedmed. This article shows the easiest way to find and open a record and provides some tips and advice.
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Last Updated: 02/12/2024
in OFFICE Office features
Navigate Zedmed using function key shortcuts that allow you to quickly find users and change screens with a keystroke.
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Last Updated: 24/11/2025
in ADMIN Practice setup
Set up a branch for the practice. This includes enabling Medicare Online and checking the Waiting Room settings. Once a Branch is created in Zedmed, it cannot be deleted but it can be made unavailable.
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Last Updated: 12/12/2024
in CLOUD Cloud tasks
Zedmed Cloud's My Files feature allows you to upload files from your local PC to Zedmed, and to save and manage those files.