Popular Articles

71. Add a patient referral

    Last Updated: 15/01/2026 in OFFICE Patients
    Add referral details for a patient attending a specialist. This adds the referral information required for billing and for Medicare to approve refunds to the patient.

72. End of encounter billing

    Last Updated: 18/12/2024 in CLINICAL Running an encounter
    Finish an encounter and provide billing information for reception. When the patient has been billed, they will be removed from the Waiting Room. If required, you can also delete the encounter.

73. Manage the Waiting Room

    Last Updated: 08/01/2026 in OFFICE Appointments
    Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.

74. MyHealth Record

    Last Updated: 22/05/2024 in ADMIN Integration support
    Set up the practice, practitioners and patients to support My Health Records and configure how the information is uploaded.

75. Find existing patient

    Last Updated: 07/08/2025 in OFFICE Patients
    Locating and opening a patient's record is one of the most frequent tasks performed in Zedmed. This article shows the easiest way to find and open a record and provides some tips and advice.

76. Shortcut keys

    Last Updated: 02/12/2024 in OFFICE Office features
    Navigate Zedmed using function key shortcuts that allow you to quickly find users and change screens with a keystroke.

77. Assign or reassign results

    Last Updated: 18/12/2024 in CLINICAL Results inbox
    Link actioned and pending test results to the correct patient. This may be required if an error has resulted in a test having no patient or the wrong patient assigned.

78. Add a branch

    Last Updated: 24/11/2025 in ADMIN Practice setup
    Set up a branch for the practice. This includes enabling Medicare Online and checking the Waiting Room settings. Once a Branch is created in Zedmed, it cannot be deleted but it can be made unavailable.

79. Accounts & security

    Last Updated: 08/08/2025 in ADMIN Staff setup
    Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.

80. Cloud file uploads

    Last Updated: 12/12/2024 in CLOUD Cloud tasks
    Zedmed Cloud's My Files feature allows you to upload files from your local PC to Zedmed, and to save and manage those files.

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