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Created On: 06/01/2025
in OFFICE Online Appointments Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.
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Created On: 09/12/2024
in OFFICE Payment Gateway How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
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Created On: 06/12/2024
in OFFICE Payment Gateway Common questions about Payment Gateway - a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
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Created On: 05/12/2024
in BILLING Banking If a payment is receipted to the wrong account, you need to reverse the payment then receipt that amount to the correct bank account.
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Created On: 26/11/2024
in OFFICE Payment Gateway How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
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Created On: 22/11/2024
in BILLING Payer management Make a Health Fund the default Payer on a patient's record. This is recommended for specialists and practices that do ECLIPSE billing. The Health Fund will show as the payer on billing reports rather than the patient. To make a Health Fund the paye...
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Created On: 21/11/2024
in CLOUD Cloud resources
How often do i need to use DUO 2FA When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA. If the Zedmed session is inactive for 1 hour, the customer will need to authenticate with DUO 2FA to log back in. If the Zedme...
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Created On: 18/11/2024
in ADMIN Practice setup
The Clinical Library allows you to save files and websites that are commonly used by practitioners. Add a website to the Clinical Library In Clinical, select Tools > Global Options .
Select the Library tab.
Select Add .
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Summary Views provide access to all files and information recorded for the patient. Right-click options are available for most items and give access to functions such as open, view, send and action. Summary Views Summary Views are for speci...
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A patient's History View records all information added using Zedmed's modules and clinical notes. Each encounter starts with a date, time and duration in bold, and the information can be searched, filtered and actioned as explained in the sec...