Updated Articles

81. Starting an encounter

    Last Updated: 09/07/2025 in CLINICAL Running an encounter
    Start an encounter for an on-site patient from the Waiting Room, or manually start an encounter for a patient who is not on-site. You can then use the Clinical Records screen to record patient information

82. Register/update a patient

    Last Updated: 09/07/2025 in OFFICE Patients
    Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.

83. Disable a doctor

    Last Updated: 09/07/2025 in ADMIN Staff setup
    To disable a doctor in Zedmed, you must make their profile unavailable so they are no longer visible and make their Zedmed login inactive.

84. Private Patient invoicing (MAOnline/Tyro Easyclaim)

    Last Updated: 09/07/2025 in BILLING Invoice creation
    Invoice a private patient who's paying the bill themself using MA Online or Tyro EasyClaim.

85. Create a new payer

    Last Updated: 07/07/2025 in BILLING Payer management
    Add a new payer to Zedmed. That payer will be a selectable option when you add different payers to patients. For example, WorkCover or TAC.

86. Make Medicare/DVA the payer

    Last Updated: 07/07/2025 in BILLING Payer management
    Set up a patient's record for Medicare bulk billing or the DVA so their invoice claims can be automatically sent for payment.

87. Managing Item fees

    Last Updated: 07/07/2025 in BILLING Payers & fees
    After updating a fee, you can check the items and fee amounts in Zedmed. This includes fees for health funds, WorkCover, BUPA, DVA, TAC, Motor Vehicle and Latrobe.

88. Set up CDM plan prompts

    Last Updated: 07/07/2025 in ADMIN Practice setup
    The Chronic Disease Management (CDM) module prompts doctors to create plans for patients who may be eligible for CDM Medicare items. This guide explains the steps required to add triggers for these plans when patients present with eligible problem...

89. Customising the Results inbox

    Last Updated: 07/07/2025 in CLINICAL Results inbox
    Zedmed allows you to change the functions performed by the Quick  Action  buttons in the Results Inbox to match your practice workflows and roles. T his guide explains which buttons can be changed and the steps required to perform those changes...

90. NASH certificates

    Last Updated: 07/07/2025 in ADMIN Software updates
    NASH (National Authentication Service for Health) PKI Site Certificates are used b Zedmed to create secure connections to online patient services.

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