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Last Updated: 26/02/2025
in ADMIN Payment Gateway If an ePayment is taken using the Payment Gateway (Online Appointments), the refund must be processed in both the Tyro eCommerce account and Zedmed
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Last Updated: 26/02/2025
in ADMIN Office setup
All Appointment Reminders use a default message. Custom messages can be created for specific Appointment Types (per branch), and these customer reminders will be used for that Appointment Type, instead of the default. You can also edit the d...
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Last Updated: 26/02/2025
in ADMIN Integration support
Zedmed's integration with Cubiko's practice intelligence services allows practices with a Cubiko subscription to view Zedmed information in their Cubiko dashboards. The guide explains how to enable the integration, which uses the Halo Link i...
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Last Updated: 24/02/2025
in CLINICAL Clinical features Auto text entries are paragraphs of text that can be entered by using a short name. Auto text may be used for progress notes in the Current Encounter pane or in the Letter Writer.
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Last Updated: 24/02/2025
in CLOUD Cloud resources
Mobile phone requirements Zedmed Cloud's 2FA requires a mobile phone that supports: iPhone iOS 15.0 and greater. Andriod 11.0 and greater 2FA does NOT support ChromeOS or Huawei. Web browser requirements Zedmed Cloud supports Google C...
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Last Updated: 21/02/2025
in BILLING Payers & fees Download the Medicare Benefits Scheme (MBS) fees file and use it to update all Medicare fees in Zedmed. This will update the fees of existing MBS items.
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Last Updated: 20/02/2025
in OFFICE Patients Add referral details for a patient attending a specialist. This adds the referral information required for billing and for Medicare to approve refunds to the patient.
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Last Updated: 18/02/2025
in ADMIN Practice guidance If you have received a notification from PRODA that your NASH Certificate is expiring, you need to install a new certificate. NASH certificates are required to create connections to online patient services
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Last Updated: 17/02/2025
in CLINICAL Referrals module Zedmed can send referrals and documents using HealthLink SmartForms, and prepopulate those forms with patient and referrer information.
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Last Updated: 17/02/2025
in BILLING Claim management For ECLIPSE billing, the patient is the payer with the health fund added to their details. When payments are received for ECLIPSE claims, a single Payment ID may contain invoices for multiple patients