Updated Articles

  1. Secure Send setup

    Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient, a next-of-kin or third-party Account Payer using a link to a secure download page. To request access, submit a Secure Send request form .  Practice p...
  2. Zedmed templates overview

    Zedmed includes many types of templates that use different creation and management tools. This guide explains each template offering and its use cases.
  3. Review claims

    The Claims tab makes it easy to review submitted claims, including those received and responded to by Medicare and those that have been rejected.
  4. Secure Send

    Use email and SMS to securely send invoices, referrals and other documents to patients with Electronic Document Transfer (EDT). Documents are securely accessed by the payer using a link to a branded verification page.
  5. ePayment Reconciliation report

    How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
  6. Set up Payment Gateway

    Set up the Zedmed Payment Gateway so the practice can request credit card information when a booking is made.
  7. Payment Gateway refunds

    Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry.
  8. Create Tyro refunder account

    Create an account for manual Tyro refunds - only required for customers using Zedmed 38.2.2 and older.
  9. Create Tyro API password

    Learn how to create a Tyro API password for a person or practice receiving payments via Tyro eCommerce.
  10. Onboarding Payment Gateway

    Payment Gateway is a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.