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Last Updated: 21/10/2025
in CLINICAL Results inbox
Zedmed allows you to change the functions performed by the Quick Action buttons in the Results Inbox to match your practice workflows and roles. T his guide explains which buttons can be changed and the steps required to perform those changes...
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Last Updated: 17/10/2025
in CLINICAL Running an encounter
Clinical Records is used to run consultations and access Zedmed's clinical features. This guide explains the patient summary section, which records demographic information, displays key indicator icons, and provides quick access to forms and let...
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Last Updated: 17/10/2025
in BILLING Incentives & plans
From 1 July 2025, GP management plans (GPMPs) and team care arrangements (TCAs) will be replaced with a single GP chronic condition management plan (GPCCMP). The existing MBS items for developing and reviewing GPMPs and TCAs will cease and new M...
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Last Updated: 17/10/2025
in BILLING Incentives & plans Enable MedicarePlus incentives for items such as 10990. This program provided access to higher Medicare rebates for general practice services in districts of workforce shortage, and was closed to new participants in 2019.
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Last Updated: 17/10/2025
in BILLING Incentives & plans MyMedicare is a voluntary patient incentive scheme that aims to formalise the relationship between a patient and their practitioner. Bulk Billing incentive items are available for eligible patients.
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Last Updated: 16/10/2025
in CLINICAL Drugs module Use the Drugs module to write a regular patient script. This article covers the steps required to write a standard script and includes options for new prescriptions and re-prescribing, and print and electronic formats.
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Last Updated: 13/10/2025
in CLOUD Cloud resources Zedmed Cloud is a Software as a Service (SaaS) solution, and this document provides a list of the routine tasks performed by Zedmed and the tasks that need to be requested.
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Last Updated: 10/10/2025
in CLOUD Request forms This form is for Zedmed Cloud customers to request the addition and/or disabling of a user's Zedmed access.
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Last Updated: 10/10/2025
in CLOUD Cloud login If you do not have a signal on your mobile phone, DUO will not be able to send you an Approval request. If this happens, you can use a DUO passcode to log in.
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Last Updated: 10/10/2025
in CLOUD Cloud login
For the following problems, call Zedmed Helpdesk on 1300 933 000: Forgot your Zedmed Cloud password. Forgot your Zedmed application password. Forgot your Zedmed DUO SSO password. Do not have the phone you use for DUO 2FA. If your organisa...