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Last Updated: 26/08/2025
in OFFICE Payment Gateway Common questions about Payment Gateway - a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
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Last Updated: 22/08/2025
in BILLING Billing options
Error: "Not Assessed" Problem
This error occurs when attempting to submit a rebate via MA Online for Outpatient billing. It means that the invoice did not have a referral attached to it. When you invoice a consultation that the patient ha...
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Last Updated: 22/08/2025
in ADMIN Secure Send
This guide explains how to save a copy of your practice logo in the correct size for Zedmed Secure Send. The logo will be used in the branded portal that patients will download their invoices, referrals and documents from.
How to get a co...
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Last Updated: 22/08/2025
in CLINICAL Clinical features Install the Doctor's App so you can action results and manage patients, wherever they are. It can be downloaded from the IOS app store or Google Play.
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Last Updated: 21/08/2025
in CLINICAL Clinical features My Health Record (MHR) provides a secure online summary of a patient’s health information, and authorised Healthcare providers can view and update that information.
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Last Updated: 20/08/2025
in OFFICE Payment Gateway Request credit card information from a patient when booking an appointment. This workflow requires the Payment Gateway integration and enables the ePayment billing option.
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Last Updated: 15/08/2025
in ADMIN Practice setup
Automatically add referral doctors to a patient's Clinical demographics. This feature is enabled as a Branch option and requires Zedmed v38.6.2 or later. Specialists will be added to the ' Other Clinicians' field. GPs will be added to the ' Ge...
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Last Updated: 13/08/2025
in CLINICAL Immunisations module Transmit patient immunisation information from Zedmed to the Australian Immunisation Registry (AIR), a national register that records all vaccines given to people in Australia.
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Last Updated: 13/08/2025
in BILLING Billing options
Process an invoice where the MA Online Rebate is paid to the clinic. In this instance, the patient will pay the Gap and Medicare will send the Rebate to the clinic/billing doctor’s account.
The process for this scenario:
Create an in...
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Last Updated: 12/08/2025
in CLINICAL Other modules Record, update and close off a pregnancy. You can also run Antenatal and Summary reports and view all clinical notes recorded for a pregnancy in Summary Views.