Updated Articles

  1. Changes to CDM & MBS items

    Last Updated: 07/07/2025 in ADMIN Practice guidance
    Upcoming changes to Chronic Disease Management and MBS items  From 1 July 2025, GP management plans and team care arrangements will be replaced with a single GP Chronic Condition Management Plan (GPCCMP). The existing MBS items for developing...

  2. Appointment Report

    Last Updated: 24/06/2025 in OFFICE Daily reports
    The Appointments Report provides useful information such as what SMS reminders were sent out and what appointments were cancelled or missed.

  3. Managing SMS messages

    Last Updated: 24/06/2025 in OFFICE Zedmed SMS
    Manage all SMS messages sent to and received from patients, including opt-outs, appointment cancellations and 2-way SMS communications.

  4. 3rd party unallocated credits

    Last Updated: 23/06/2025 in BILLING 3rd party billing
    Unallocated credits can occur when an invoice with a third-party payer like Medicare or the DVA is voided but payment is still received.

  5. Clinical templates

    Last Updated: 19/06/2025 in ADMIN Templates & forms
    Zedmed comes with an extensive set of clinical templates that can be made available in Quick Documents for consultations.

  6. Finding the right report

    Last Updated: 18/06/2025 in OFFICE Practice reports
    Use this guide to find the right Zedmed report for the information you require.

  7. Secure messaging clients

    Last Updated: 17/06/2025 in CLOUD Cloud resources
    Zedmed Cloud uses middleware to move results and acknowledgments between your secure messaging client and Zedmed Cloud. If you move from Zedmed On-Prem to Zedmed Cloud, you may need to have your secure messaging client reconfigured or moved.  Ho...

  8. Refund a private patient

    Last Updated: 17/06/2025 in BILLING Private patient billing
    Refund a patient who paid their own bill. You may need to do this if the invoice was incorrect or billed incorrectly and you want to refund the payment.

  9. Clinical Letter Writer

    Last Updated: 17/06/2025 in CLINICAL Clinical features
    Write a letter that can be printed out or sent electronically to recipients that use secure messaging services.

  10. Write Batch Letters

    Last Updated: 17/06/2025 in CLINICAL Clinical tasks
    Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.
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