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Last Updated: 21/04/2026
in ADMIN Error codes A full list of Medicare error codes and Medicare claim rejection codes - explain the rejection reason or how it was assessed when you lodge a Medicare benefits claim.
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Last Updated: 20/04/2026
in CLINICAL Heidi AI
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it is added to a patient's file, all generated content can be reviewed and manually edited. Requires Zedmed v38 . For ...
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Last Updated: 20/04/2026
in BILLING Claim management How to manually receipt an ECLIPSE payment for a voided invoice where the health fund is the payer.
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Last Updated: 20/04/2026
in CLOUD Features
Zedmed Mobile is set up for the practitioner and runs in your browser to view waiting patients and initiate Telehealth sessions. Before starting, log in to Zedmed then log in to Zedmed Mobile via your web browser: https://companion.tele-h...
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Last Updated: 20/04/2026
in CLOUD Log in assistance Change your Zedmed Cloud password to a password of your choice using the Zedmed Cloud Password Manager. If you have forgotten your password, please contact Zedmed Support.
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Last Updated: 20/04/2026
in ADMIN Practice setup Configure a practice's Medicare Web Services registration credentials so doctors can submit claims. Before you begin, you will need the practice's credentials, which are a Client ID and Secret Key.
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Last Updated: 17/04/2026
in FEATURES Payment Gateway setup Learn how to create a Tyro API password for a person or practice receiving payments via Tyro eCommerce.
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Last Updated: 30/03/2026
in FEATURES Payment Gateway How patients provide payment card information when making an Online Appointment.
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Last Updated: 30/03/2026
in FEATURES Online Appointments Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
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Last Updated: 30/03/2026
in ADMIN Practice setup
The Chronic Condition Management (CCM) module prompts doctors to create plans for patients who may be eligible for CCM Medicare items. This guide explains the steps required to add triggers for these plans when patients present with eligible pro...