Updated Articles

  1. Telehealth Office setup

    Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
  2. Payment Gateway user guide

    Comprehensive guide covering card requests, billing, claiming, pre-payments/deposits and reconciliations.
  3. Add Address Book contacts

    The practice's clinical Address Book is used to capture contact information for referring doctors, other practitioners, pathology and radiology clinics and hospitals.
  4. Add a Zedcloud bookmark

    Zedmed Cloud is opened in your web browser, and a bookmark or favourite should be created for easy access. Google Chrome  To add a shortcut to your Google Chrome web browser: Open Chrome. Copy/paste ' chrome://bookmark...
  5. Create desktop shortcut

    Zedmed Cloud is opened in your web browser, and a bookmark or desktop shortcut should be created for easy access. These instructions use Google Chrome and will be similar to the steps used for other web browsers. Option 1 -  Create a bookmark ...
  6. ePayment Status Report

    This report identifies patients with no card on file and sends an SMS requesting payment card information
  7. Refund an ePayment deposit

    Refund payments made via Payment Gateway within Zedmed using the ePayment refund option.
  8. Take an ePayment deposit

    Process an ePayment deposit when a patient makes an appointment, and apply it when billing.
  9. Summary Views Referrals

    Use the Referrals tab in Summary Views to review or update a patient's referrals, and the Outbox Viewer to see and review all of your outgoing messages.
  10. Cloud navigation video

    This video explores how to navigate Zedmed Cloud and use options available in the cloud menu.