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Last Updated: 15/09/2025
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 15/09/2025
in OFFICE Appointments Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
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Last Updated: 15/09/2025
in ADMIN Office setup
A practitioner's availability is displayed in the Appointment Grid as a coloured Activity Type. When an appointment is booked, reception can select any Appointment Type linked to that Activity Type. This guide explains how to create Appoin...
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Last Updated: 15/09/2025
in BILLING Banking The Debtors Report lists those Account Payers that owe money to the practice. It can be run to show results based on Payer Type, Branch, Treating Doctor and Status.
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Last Updated: 15/09/2025
in OFFICE Management reports The Patient Report lists information from the Patient Details screen according to the criteria you select.
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Last Updated: 12/09/2025
in CLINICAL Running an encounter Customise Zedmed Clinical to optimise the available space and hide unused features. Some of these options help make room for Heidi AI Scribe and Telehealth, and all options can be set per practitioner. Hide Clinical sections Hide all the left-si...
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Last Updated: 11/09/2025
in OFFICE Patients Add referral details for a patient attending a specialist. This adds the referral information required for billing and for Medicare to approve refunds to the patient.
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Last Updated: 05/09/2025
in BILLING Payer management Make a Health Fund the default Payer on a patient's record. This is recommended for specialists and practices that do ECLIPSE billing. The Health Fund will show as the payer on billing reports rather than the patient. To make a Health Fund the paye...
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Last Updated: 05/09/2025
in CLOUD Cloud tasks Zedmed Cloud is a secure environment that is accessed via the internet so the printing steps are different.
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Last Updated: 03/09/2025
in ADMIN Secure Send
Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient, a next-of-kin or third-party Account Payer using a link to a secure download page. To request access, submit a Secure Send request form . Practice p...