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Surgical bookings

Last Updated: 29/04/2026 in OFFICE Appointments

Book an appointment for a surgical procedure. This includes setting up the Operations List - a report that provides information about the operation for the hospital and surgeon.
Update item fees - automatic

Last Updated: 29/04/2026 in BILLING Payers & fees

Zedmed v39 and later will automatically update Medicare and DVA fees for existing items overnight when new fee schedules become available. Health Funds will also receive an automatic fee update if the practice configures the funds added to Zedmed....
Account Enquiry guide

Last Updated: 29/04/2026 in OFFICE Patients

This guide explains how to use a patient's Account Enquiry screen to review, investigate, adjust and receipt invoices, and the different indicators available.
Patient record

Last Updated: 29/04/2026 in OFFICE Patients

Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.
Secure Send

Last Updated: 29/04/2026 in FEATURES Secure Send

Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient or next-of-kin Account Payer using a link to a secure download page. Resources Secure Send FAQ for patients . Secure Send integrations r...
Summary Views Results

Last Updated: 29/04/2026 in CLINICAL Results inbox

Review a patient's past and current results in the Summary View. This can be accessed from any clinical module and allows you to quickly check a patient's clinical information.
Create custom invoices

Last Updated: 28/04/2026 in ADMIN Templates & forms

Create a customised invoice for a practitioner that includes their own header and footer information. This is useful if the practitioner is not an employee and/or is paid directly into their own bank account.
Create a reminder

Last Updated: 28/04/2026 in ADMIN Office setup

Send patients SMS confirmations and reminders for their appointments. The reminders can be sent manually or scheduled to go out automatically.
Manage the Waiting Room

Last Updated: 28/04/2026 in OFFICE Appointments

Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.
Batch Letter writer

Last Updated: 24/04/2026 in CLINICAL Clinical letters

Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.