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Last Updated: 07/11/2025
in BILLING Claim management
In some scenarios, you may need to use your own receipt. For example, if the remittance advice was posted or emailed to the practice instead of being sent to Zedmed.
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Last Updated: 06/11/2025
in BILLING Invoice creation
Invoice a private patient who's paying the bill themself using MA Online or Tyro EasyClaim.
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Last Updated: 05/11/2025
in CLOUD Cloud resources
This document details the Zedmed features and integrations supported in Zedmed Cloud. Third-party integrations that are not supported have been included; however, this list should be considered exhaustive. SMS Support Only ZedSMS can be used t...
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Last Updated: 31/10/2025
in CLOUD Single sign-on
Learn what single sign-on is, how it is set up and used and what options are available.
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Last Updated: 27/10/2025
in CLINICAL Problems module
Use the Problems module to record an encounter's diagnosis using the ICPC list. ICPC is an International Classification method for Primary Care encounters.
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Last Updated: 27/10/2025
in OFFICE Patients
Update the status of deceased patients and those who have not visited the practice in some time. This provides more appropriate search results and accurate information.
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Last Updated: 27/10/2025
in CLOUD Cloud UI
Some Zedmed customers use AppStream to access Zedmed Cloud because their practice setup or requirements differ from those using the standard interface. This guide explains the AppStream menu and its available functions. Appstream function menu ...
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Last Updated: 27/10/2025
in BILLING Incentives & plans
1 November 2025: Bulk Billing Incentive changes The eligibility for MBS bulk billing incentives will be expanded to all Medicare-eligible patients. This scheme will be available to participating practices that bulk bill every eligible service f...
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Last Updated: 27/10/2025
in CLOUD Cloud UI
Zedmed Cloud runs in a portal with its own menu at the top of the screen. This menu provides ways to manage and interact with your Zedmed Cloud session.
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Last Updated: 23/10/2025
in ADMIN Practice guidance
If you have received a notification from PRODA that your NASH Certificate is expiring, you need to install a new certificate. NASH certificates are required to create connections to online patient services