New Articles

  1. ReturnToWorkSA eWCC

    The way Zedmed users access Return to Work SA Work Capacity Certificates ( eWCC) is changing. RTWSA is still hosted by Telstra Health but the access point is changing to HealthLink Smartforms, which Zedmed is already integrated with.  ...
  2. Measuring practitioner's time

    This section explains how Zedmed measures a practitioner's time and defines a practitioner for licensing.  It can be important for practices to understand how a doctor's time is allocated in Zedmed so that doctors' time and rem...
  3. HealthShare directory

    HealthShare is Australia's largest Specialist and Allied Health directory and can be used in Zedmed v36.3.3 and later - to produce printer referral letters . Considerations When you look up an addressee, you will have a choice of th...
  4. Charge a non-attendance fee

    If you take pre-payment (deposit) for an appointment, a non-attendance charge can be taken from the deposit and the remaining credit refunded. This guide explains how to process a non-attendance charge and refund the remaining credit.   To t...
  5. Payroll tax change preparations

    Recent developments in payroll tax law means some practices may need to change how they prepare for and manage their potential payroll tax liability. It is recommended that practices seek specialised legal advice on their potential payroll tax expos...
  6. Cloud file downloads

    Zedmed Cloud allows you to save or export a file to the temporary folder in Zedmed Cloud's My Files and then download that file to your local computer.  Appstream & Classic UI file download Step 1 - Save the file to Temporary Fi...
  7. Logging in using AppStream

    This guide is for Zedmed customers who use the local Amazon Appstream client to log into Zedmed Cloud.  If you use a web browser to access Zedmed, refer to the Zedmed Cloud guide login guide.  New Zedmed Cloud users will need: Their ...
  8. What processes will change?

    This guide details all the processes and tasks that change for customers who move to Zedmed Cloud. New cloud users are provided with this guide to help become familiar with the changes.  Add local scan to a patient record  Zedmed on...
  9. AIR error codes

      Full list of AIR error codes and messages. Correct at the time of writing. AIR-W-0100 Antigen has been administered under the minimum required age AIR-W-0101 Minimum interval between doses of the same antigen is not met AIR-E-01...
  10. Change user access request

    This form is for Zedmed Cloud customers. The request will go to the Zedmed Cloud support team to make the requested changes. The form can be used for up to 2 users. Request form: Change user access . These requests are processed with a 1 business...