Single sign-on enables users to log in to both Zedmed Cloud and the selected Zedmed server using the same username and password. For most users, this will be done via the Duo app.
How is SSO linked to DUO?
DUO is the 2-factor authentication (2FA) used to access Zedmed Cloud. It is a third-party service that Zedmed provides as part of your subscription. When using SSO, Duo will prompt you to log in to Zedmed Cloud, then your chosen server by tapping Approve on your phone.
Can we use our own SSO solution?
Yes, customers can use their own Duo or Okta 2FA account to manage SSO. This scenario would be more common with enterprise customers as they will need to manage their own local implementation of Duo or Okta. This would have the advantage of allowing the same username and password to be used to log into workstations, local applications, and Zedmed.
How is SSO set up
Zedmed will migrate cloud customers to SSO as the solution is rolled out. Practices that wish to use their own Duo or Okta account will need to contact Zedmed support so we can advise on how to integrate Zedmed SSO with your existing implementation.
What are the advantages of SSO
- Reduced errors - the same username and password are used for both the cloud and Zedmed logins.
- Simplifies support - Practice IT can resolve Zedmed login issues by resetting or changing the Windows password.
- Telehealth in the Cloud - Telehealth Cloud managed attendances using a Companion App to manage attendances.