Articles
SSO FAQ
Learn what single sign-on is, how it is set up and used and what options are available.
SSO Troubleshooting
Explanations of errors that occur for customers who use their own Duo or Okta 2FA account to manage SSO.
2FA with no internet
If you do not have a signal on your mobile phone, DUO will not be able to send you an Approval request. If this happens, you can use a DUO passcode to log in.
Forgot password/phone
Need help logging in? Contact your internal IT support if: You log into Zedmed using your work computer's username and password (your organisation's Single Sign-On). Call the Zedmed Helpdesk on 1300 933 000 if: You forgot your passwo...
Changing your cloud password
Change your Zedmed Cloud password to a password of your choice using the Zedmed Cloud Password Manager. If you have forgotten your password, please contact Zedmed Support.