Telehealth Cloud (Copy URL)

This guide explains the process for practitioners who want to open Telehealth in a web browser. This process is the same as a normal Zedmed encounter, except you open a live video connection in your web browser by copying a URL from the Current Encounter menu's Telehealth button. 

How to use copy URL in  a Telehealth encounter

  1. Monitor the Waiting Room.
    Patients automatically attend to the Waiting Room when they open Telehealth on their phone and tap Join.
  2. Select the patient and select Admit.
    The patient's record will open and the Current Encounter menu will include the Telehealth button. 
  3. Select the Telehealth button and Copy URL.
  4. Open your desktop browser and paste the URL into the address bar, and press Enter.
    You can resize the browser next to Zedmed (and collapse the left panels) or have it on a separate monitor.
    The first time Telehealth is used on a new device or browseryou will be prompted to allow access to the camera and the microphone. Select Allow for this message. If you select Deny, follow the What if I selected Deny instructions.
  5. Select Start Consult.
    This displays the waiting patient and starts the Telehealth session.