Troubleshooting & FAQs

Articles

Troubleshoot billing & claims
Error: "Not Assessed" Problem This error occurs when attempting to submit a rebate via MA Online for Outpatient billing. It means that the invoice did not have a referral attached to it. When you invoice a consultation that the pati...
Billing terminology
Terminology used in Zedmed billing and account management through the patient Account Enquiry screen. Receipting a payment Telling Zedmed that you have received a payment from a payer. Allocating a receipt Telling Zedmed which invoi...
Weekly webinars
Webinar 1: Billing and Claims (10 Sept 2025) Webinar 2: Admin (24 Sept 2025) ...