Updated Articles | Page 5

Middleware install

Last Updated: 01/10/2025 in CLOUD Cloud Admin

This guide explains how to install Zedmed's Cloud Middleware to facilitate secure messaging to and from Zedmed Cloud.
Add Address Book contacts

Last Updated: 30/09/2025 in ADMIN Office setup

The practice's clinical Address Book is used to capture contact information for referring doctors, other practitioners, pathology and radiology clinics and hospitals.
Health fund brand IDs

Last Updated: 29/09/2025 in BILLING

When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details. For...
Attend a patient

Last Updated: 25/09/2025 in OFFICE Patients

Add a patient to the Waiting Room so their attendance can be managed and billed correctly. You can do this from the appointment book when a patient arrives or from the patient's record.
Manage the Waiting Room

Last Updated: 24/09/2025 in OFFICE Appointments

Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.
Office templates (FRM Word)

Last Updated: 24/09/2025 in ADMIN Templates & forms

Create labels and letters in Zedmed using FRM templates, which are linked to Word documents (the data source) in the Zedmed folder.
Cloud UI Tips & Tricks

Last Updated: 24/09/2025 in CLOUD Cloud UI

Popular tips to get the most out of Zedmed Cloud's user interface options. Swap between Office and Appointment Book Just like Zedmed on-prem, Zedmed Cloud lets you open both Office and the Appointment Book at the same time. Open a second Zed...
Receipt ECLIPSE payment for a voided invoice (Patient payer)

Last Updated: 24/09/2025 in BILLING Claim management

For ECLIPSE billing, the patient is the payer with the health fund added to their details. When payments are received for ECLIPSE claims, a single Payment ID may contain invoices for multiple patients
Receipt ECLIPSE payment for a voided invoice (Fund payer)

Last Updated: 24/09/2025 in BILLING Claim management

For ECLIPSE billing, the Health fund or Patient can be the payer. The instructions below are relevant to scenarios where you need to manually receipt an ECLIPSE payment for a voided invoice - and the Health fun d is the payer. If the ...
Receipt a Medicare payment for a voided invoice

Last Updated: 24/09/2025 in BILLING Claim management

If you have voided an invoice and not informed Medicare, you will receive a payment for that claim and will not be able to reconcile the payment because the invoice is no longer valid.