Updated Articles

  1. Trimate AI

    Zedmed supports Trimate AI  with an API integration that allows Trimate agents to add bookings to Zedmed's Appointment Grid.    To learn more, see Trimate's webinar about their Zedmed integration and AI agent solutions.    ...
  2. AI Agent support

    Zedmed supports a range of third-party AI Agent solutions such as Trimate  and Facere  that require API integration.   To learn more about Trimate AI Agent, see our Trimate webinar Who do I contact for support? For any problems with the...
  3. Telehealth Cloud quickstart

    Zedmed Companion is set up for the practitioner and runs in your browser to view waiting patients and initiate Telehealth sessions. Before starting, log in to Zedmed  then log in to  Zedmed Companion via your web browser: https://companion....
  4. Telehealth Office setup

    Create a Telehealth Appointment type and a ZedSMS reminder to send Telehealth links to patients.
  5. Telehealth patients quickstart

    This guide is for patients joining a Telehealth consultation using an SMS (text message) sent to their phone.
  6. Payment Gateway FAQ

    Common questions about Payment Gateway.
  7. Payment Gateway user guide

    Comprehensive guide covering card requests, billing, claiming, pre-payments/deposits and reconciliations.
  8. Add Address Book contacts

    The practice's clinical Address Book is used to capture contact information for referring doctors, other practitioners, pathology and radiology clinics and hospitals.
  9. Add a Zedcloud bookmark

    Zedmed Cloud is opened in your web browser, and a bookmark or favourite should be created for easy access. Google Chrome  To add a shortcut to your Google Chrome web browser: Open Chrome. Copy/paste ' chrome://bookmark...
  10. LEARNING

    Playlists Zedmed Clinical playlist    Click this button (below) to list all videos in the playlist then scroll to select one of your choice.             Zedmed Office playlist ...