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Last Updated: 15/08/2025
in ADMIN Practice setup
Automatically add referral doctors to a patient's Clinical demographics. This feature is enabled as a Branch option and requires Zedmed v38.6.2 or later. Specialists will be added to the ' Other Clinicians' field. GPs will be added to the ' Ge...
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Last Updated: 13/08/2025
in ADMIN Staff setup Create an account for staff to log into Zedmed with. Each account will have access to different parts of Zedmed, as defined by their role and the access they need.
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Last Updated: 13/08/2025
in CLINICAL Immunisations module Transmit patient immunisation information from Zedmed to the Australian Immunisation Registry (AIR), a national register that records all vaccines given to people in Australia.
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Last Updated: 13/08/2025
in BILLING 3rd party billing
Unallocated credits can occur when an invoice with Medicare or DVA as the payer is voided but payment is still received. In this scenario, all claims covered by the payment must be manually receipted, and:
The amount received for the voi...
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Last Updated: 13/08/2025
in BILLING Billing options
Process an invoice where the MA Online Rebate is paid to the clinic. In this instance, the patient will pay the Gap and Medicare will send the Rebate to the clinic/billing doctor’s account.
The process for this scenario:
Create an in...
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Last Updated: 12/08/2025
in CLINICAL Other modules Record, update and close off a pregnancy. You can also run Antenatal and Summary reports and view all clinical notes recorded for a pregnancy in Summary Views.
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Last Updated: 12/08/2025
in OFFICE Office features How to manage your Zedmed login, password and default site.
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Last Updated: 12/08/2025
in CLOUD New to cloud This guide explains how to set up your Zedmed credentials and DUO Mobile, a two-factor authentication App that is easy and secure to use.
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Last Updated: 11/08/2025
in CLINICAL Clinical features
Conduct remote video consultations with Zedmed patients using an integrated workflow of appointment types and notifications. Click here to view a one-page quickstart guide
Workflow overview The patient is Admitted to the Waiting Room...
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If an ePayment is made using Zedmed's Payment Gateway, a full or partial refund can be processed in two steps using the Tyro portal and Zedmed. Customers use this process on Zedmed v38.2.2 or earlier. Customers on later versions use Zedmed's ...