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Last Updated: 22/04/2026
in CLINICAL Problems module Use the Problems module to record an encounter's diagnosis using the ICPC list. ICPC is an International Classification method for Primary Care encounters.
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Last Updated: 22/04/2026
in CLINICAL Referrals module Use the Referrals module to write a patient referral to a specialist. The referral can be sent electronically or printed out for the patient.
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Last Updated: 22/04/2026
in CLINICAL Results inbox Review and action all assigned patient results from the Results Inbox. The actions include recalling the patient, sending them an SMS and assigning tasks to the nursing team.
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Last Updated: 22/04/2026
in CLINICAL Clinical letters Write a letter that can be printed out or sent electronically to recipients that use secure messaging services.
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Last Updated: 22/04/2026
in CLINICAL Running an encounter Start an encounter for an on-site patient from the Waiting Room, or manually start an encounter for a patient who is not on-site. You can then use the Clinical Records screen to record patient information
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Last Updated: 22/04/2026
in CLINICAL Referrals module Use the Referrals module to create a radiology referral. You can select specific tests or groups of tests for specific conditions.
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Last Updated: 22/04/2026
in CLINICAL Referrals module Use the Referrals module to create a pathology referral for a laboratory. You can select specific tests or groups of tests for specific conditions.
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Last Updated: 21/04/2026
in BILLING
When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details.
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Last Updated: 21/04/2026
in ADMIN Error codes These errors can occur for ECLIPSE claims, and the actions required provide solutions that may allow you to resubmit the claim. The source documentation can be found at Services Australia.
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Last Updated: 21/04/2026
in ADMIN Error codes A full list of Medicare error codes and Medicare claim rejection codes - explain the rejection reason or how it was assessed when you lodge a Medicare benefits claim.