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Last Updated: 04/12/2025
in CLOUD Cloud Admin
Due to the bandwidth required for Telehealth's video, Zedmed Cloud users open the Telehealth screen in a web browser on their local computer. To streamline this process, Zedmed Mobile is used to monitor patients who have connected to Telehealth ...
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Last Updated: 04/12/2025
in OFFICE Telehealth Set up access to Zedmed Mobile. The steps are performed by the practitioner and repeated for each branch.
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Last Updated: 04/12/2025
in OFFICE Telehealth
Monitor the Waiting Room for the Telehealth patient's arrival. Patients automatically attend to the Waiting Room when they open Telehealth on their phone and tap Join . A red notification banner appears above the patient's record when they hav...
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Last Updated: 04/12/2025
in OFFICE Online Appointments Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
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Last Updated: 04/12/2025
in OFFICE Zedmed SMS Manage all SMS messages sent to and received from patients, including opt-outs, appointment cancellations and 2-way SMS communications.
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Last Updated: 03/12/2025
in BILLING Payer management Add a third-party payer to a patient's record. The invoice will be created in Zedmed then printed out and sent to the payer. Examples include WorkCover, WorkSafe, TAC (Transport Accident Commission).
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Last Updated: 03/12/2025
in BILLING Payer management Add another person to a patient's record as a payer. This can be a family member or a next of kin, which is a relation of the patient who is not a registered patient (i.e. not part of a Family group).
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Last Updated: 03/12/2025
in BILLING Payer management Add a new payer to Zedmed. That payer will be a selectable option when you add different payers to patients. For example, WorkCover or TAC.
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Last Updated: 26/11/2025
in ADMIN Integration support
Doctors App What is it? A mobile phone app that integrates with your practice's Zedmed server in real-time, providing practitioners with access to appointments and results (including result actions) and patient information. To learn more, see ...
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Last Updated: 26/11/2025
in CLOUD Features
Zedmed Mobile is set up for the practitioner and runs in your browser to view waiting patients and initiate Telehealth sessions. Before starting, log in to Zedmed then log in to Zedmed Mobile via your web browser: https://companion.tele-h...