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Last Updated: 29/04/2026
in OFFICE Patients Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.
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Last Updated: 29/04/2026
in FEATURES Secure Send
Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient or next-of-kin Account Payer using a link to a secure download page.
Resources
Secure Send FAQ for patients .
Secure Send integrations r...
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Last Updated: 29/04/2026
in CLINICAL Results inbox Review a patient's past and current results in the Summary View. This can be accessed from any clinical module and allows you to quickly check a patient's clinical information.
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Last Updated: 29/04/2026
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 29/04/2026
in FEATURES Payment Gateway How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
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Last Updated: 28/04/2026
in ADMIN Templates & forms Create a customised invoice for a practitioner that includes their own header and footer information. This is useful if the practitioner is not an employee and/or is paid directly into their own bank account.
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Last Updated: 28/04/2026
in ADMIN Office setup Send patients SMS confirmations and reminders for their appointments. The reminders can be sent manually or scheduled to go out automatically.
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Last Updated: 28/04/2026
in OFFICE Appointments Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.
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Last Updated: 24/04/2026
in CLINICAL Clinical letters Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.
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Last Updated: 22/04/2026
in CLINICAL Problems module Use the Problems module to record an encounter's diagnosis using the existing or recent problems list. You can also add problems to a patient's medical history.