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Last Updated: 17/07/2026
in ADMIN Practice guidance
Thank you for joining our Assignment of Benefit webinar on 24 June. We hope we answered most of your questions. Below are some common questions, along with others we did not get to. If you still have any outstanding questions, please use our We...
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Last Updated: 17/07/2026
in FEATURES Payment Gateway How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
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Last Updated: 16/07/2026
in FEATURES Telehealth This guide explains the process for practitioners who want to open Telehealth in a web browser.
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Last Updated: 16/07/2026
in OFFICE Scheduling Time in the Zedmed appointment book is divided into schedules, and each schedule has an activity type to determine the types of appointments that can be booked at that time.
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Last Updated: 14/07/2026
in CLINICAL Clinical letters Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.
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Last Updated: 14/07/2026
in CLOUD Log in assistance
Need help logging in? Contact your internal IT support if: You log into Zedmed using your work computer's username and password (your organisation's Single Sign-On). Call the Zedmed Helpdesk on 1300 933 000 if: You forgot your passwo...
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Last Updated: 10/07/2026
in OFFICE Patients Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.
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Last Updated: 10/07/2026
in FEATURES Zedmed SMS
Practices can create predefined SMS templates to quickly send common messages to patients.
Requires ZedSMS and Zedmed v39 or later.
To send a predefined (template) SMS
From a Patient record:
Open the Patient Record and s...
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Last Updated: 07/07/2026
in CLINICAL Running an encounter Zedmed's Clinical Records screen makes it easy to review and update clinical information and manage consultations. The menus and sections provide easy access to key features and patient information.
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Last Updated: 07/07/2026
in ADMIN Practice guidance Zedmed can only advise on questions related to our integration; however, we have included some answers from the Department of Health FAQ that clarify when Zedmed's electronic post-assignment approval should be used.