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Last Updated: 04/06/2025
in CLOUD Cloud resources
Zedmed Cloud users can be linked to multiple terminals and select the required terminal when they log in. In earlier versions, each cloud user can only be linked to one terminal. Requires Zedmed v38.
For on-premise customers, workstatio...
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Last Updated: 03/06/2025
in ADMIN Integration support Set up a Tyro terminal to process payments and Medicare claims in Zedmed. This process involves installing Tryo software that communicates with the Tyro machine and then configuring Zedmed to use Tyro.
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Last Updated: 30/05/2025
in ADMIN Secure Send Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient, a next-of-kin or third-party Account Payer using a link to a secure download page. To request access, submit a Secure Send request form . Practice pre...
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Last Updated: 22/05/2025
in BILLING Invoice creation Create an invoice for an in-patient covered by a health fund and make a claim.
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Last Updated: 22/05/2025
in BILLING Claim management If you have voided an invoice and not informed Medicare, you will receive a payment for that claim and will not be able to reconcile the payment because the invoice is no longer valid.
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Last Updated: 22/05/2025
in BILLING Payer management Make a Health Fund the default Payer on a patient's record. This is recommended for specialists and practices that do ECLIPSE billing. The Health Fund will show as the payer on billing reports rather than the patient. To make a Health Fund the pa...
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Last Updated: 22/05/2025
in BILLING Payer management Add another person to a patient's record as a payer. This can be a family member or a next of kin, which is a relation of the patient who is not a registered patient (i.e. not part of a Family group).
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Last Updated: 22/05/2025
in BILLING Payer management Add a third-party payer to a patient's record. The invoice will be created in Zedmed then printed out and sent to the payer. Examples include WorkCover, WorkSafe, TAC (Transport Accident Commission).
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Last Updated: 22/05/2025
in BILLING Payer management Set up a patient's record for billing as a private patient. You can also have a family member be the payer or a third party like the TAC and WorkCover.
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Last Updated: 22/05/2025
in BILLING Payers & fees This guide explains the relationship between item types, items, payers, fees and invoices and how they work together for billing. The sections explain each component in the order they would be used when setting up a payer.