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Last Updated: 28/07/2026
in FEATURES Online Appointments Document uploads are now supported for Online appointments (OLA). Practices can require document uploads for specific Appointment Types based on the patient being New or Existing.
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Last Updated: 22/07/2026
in FEATURES Payment Gateway setup Zedmed provides this guide to help customers complete Tyro’s eCommerce registration form.
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Last Updated: 20/07/2026
in CLOUD Request forms This form is for Zedmed Cloud customers to request the addition and/or disabling of a user's Zedmed access.
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Last Updated: 17/07/2026
in ADMIN Practice guidance
Important update The Department of Health, Disability and Ageing has amended the Medicare Assignment of Benefits legislative requirements to support a 12-month transition period for bulk-billing Medicare. This includes enabling verbal assignme...
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Last Updated: 17/07/2026
in ADMIN Practice guidance
Thank you for joining our Assignment of Benefit webinar on 24 June. We hope we answered most of your questions. Below are some common questions, along with others we did not get to. If you still have any outstanding questions, please use our We...
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Last Updated: 16/07/2026
in OFFICE Scheduling Time in the Zedmed appointment book is divided into schedules, and each schedule has an activity type to determine the types of appointments that can be booked at that time.
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Last Updated: 14/07/2026
in CLINICAL Clinical letters Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.
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Last Updated: 14/07/2026
in CLOUD Log in assistance
Need help logging in? Contact your internal IT support if: You log into Zedmed using your work computer's username and password (your organisation's Single Sign-On). Call the Zedmed Helpdesk on 1300 933 000 if: You forgot your passwo...
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Last Updated: 10/07/2026
in FEATURES Zedmed SMS
Practices can create predefined SMS templates to quickly send common messages to patients.
Requires ZedSMS and Zedmed v39 or later.
To send a predefined (template) SMS
From a Patient record:
Open the Patient Record and s...
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Last Updated: 07/07/2026
in CLINICAL Running an encounter Zedmed's Clinical Records screen makes it easy to review and update clinical information and manage consultations. The menus and sections provide easy access to key features and patient information.