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Last Updated: 19/06/2026
in CLOUD Log in assistance Learn what single sign-on is, how it is set up and used and what options are available.
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Last Updated: 19/06/2026
in CLOUD Cloud login
This guide explains how to log into Zedmed Cloud using the DUO 2FA phone App , start your session and log into Zedmed.
Zedmed Cloud and your Zedmed environment have different credentials.
Inactivity/timeout considerations If a Zed...
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Last Updated: 19/06/2026
in CLOUD Cloud login This guide explains how to set up your Zedmed credentials and DUO Mobile, a two-factor authentication App that is easy and secure to use.
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Last Updated: 19/06/2026
in CLOUD New to cloud Learn how to log into Zedmed Cloud using single sign-on with Duo, the default 2FA provided by Zedmed.
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Last Updated: 17/06/2026
in CLINICAL Drugs module Use the Drugs module to write a regular patient script. This article covers the steps required to write a standard script and includes options for new prescriptions and re-prescribing, and print and electronic formats.
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Last Updated: 17/06/2026
in BILLING Billing options
Patients can consent to be bulk billed for Medicare and DVA by approving a consent form sent via SMS. This can be implemented as part of your billing workflow in 3 easy steps. The features shown in each step can be used to create an alternative...
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Last Updated: 17/06/2026
in ADMIN Staff setup Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.
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Last Updated: 05/06/2026
in FEATURES Integration support
Zedmed supports Trimate AI
with an API integration that allows Trimate agents to add bookings to Zedmed's Appointment Grid.
To learn more, see Trimate's webinar about their Zedmed integration and AI agent solutions.
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Last Updated: 05/06/2026
in FEATURES Integration support
Zedmed supports a range of third-party AI Agent solutions such as Trimate and Facere that require API integration. To learn more about Trimate AI Agent, see our Trimate webinar Who do I contact for support? For any problems with the...
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Last Updated: 03/06/2026
in FEATURES Telehealth
Zedmed Companion is set up for the practitioner and runs in your browser to view waiting patients and initiate Telehealth sessions. Before starting, log in to Zedmed then log in to Zedmed Companion via your web browser: https://companion....