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Last Updated: 20/04/2026
in CLINICAL Heidi AI
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it is added to a patient's file, all generated content can be reviewed and manually edited. Requires Zedmed v38 . For ...
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Last Updated: 20/04/2026
in BILLING Claim management How to manually receipt an ECLIPSE payment for a voided invoice where the health fund is the payer.
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Last Updated: 20/04/2026
in CLOUD Features
Zedmed Mobile is set up for the practitioner and runs in your browser to view waiting patients and initiate Telehealth sessions. Before starting, log in to Zedmed then log in to Zedmed Mobile via your web browser: https://companion.tele-h...
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Last Updated: 20/04/2026
in CLOUD Log in assistance Change your Zedmed Cloud password to a password of your choice using the Zedmed Cloud Password Manager. If you have forgotten your password, please contact Zedmed Support.
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Last Updated: 20/04/2026
in ADMIN Practice setup Configure a practice's Medicare Web Services registration credentials so doctors can submit claims. Before you begin, you will need the practice's credentials, which are a Client ID and Secret Key.
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Last Updated: 17/04/2026
in FEATURES Payment Gateway Request credit card information from a patient when booking an appointment. This workflow requires the Payment Gateway integration and enables the ePayment billing option.
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Last Updated: 17/04/2026
in FEATURES Payment Gateway
Process an ePayment deposit when a patient makes an appointment, and apply it when billing. Step 1 - Take the prepayment This will charge the patient's card but not allocate the amount to an invoice so it becomes a credit on the patient's acco...
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Last Updated: 17/04/2026
in FEATURES Payment Gateway setup Learn how to create a Tyro API password for a person or practice receiving payments via Tyro eCommerce.
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Last Updated: 13/04/2026
in FEATURES Payment Gateway Common questions about Payment Gateway - a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
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Last Updated: 10/04/2026
in FEATURES Payment Gateway Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry.