Billing QSG

The following steps are to be completed when you are aware that a patient has failed to attend an appointment.  Create invoice In Office > Appointment screen > right click patient. Select Bill . On Attendance Details > select Close >...

To create an ECLIPSE invoice: Open the Patient Details screen. Check there is a current referral under Referrals .  Add the Health Fund as the 3rd Party  Payer. Select the Fund   Name from the drop-down. Type in the Membership nu...

To bill a private patient: Open the New Invoice screen by selecting Bill from the waiting room, appointment screen or patient record. Complete the invoice details. Ensure the referral is selected. If no referral is required, select Not...

For Medicare claims , If a patient is 14 or under, the parent needs to be added as an account payer in the child's patient record.  For patients 15 and above If the child is linked to the parent’s Medicare card, the parent will get the reb...

Print an existing invoice so it does not say ‘duplicate account’: Go to the patient’s Acc Enquiry Select the invoice. Select Reinvoice Select Print . ...

To create an invoice that the patient will pay later Raise the invoice. Select Suppress instead of a billing option. When you want to receipt payment: Open the patient’s record. Select Acc Enquiry from the top left menu. Select the inv...

Scenario 1 - Claims details added before creating an invoice This process automatically links the details of the claim to the invoice. Open the patient’s details. Select Add in the Payers section to open the Account Payer Selector...

Record a payment by a patient without creating an invoice. This can be done before a consultation and the payment can be allocated to a future invoice. If there is a claimable amount outstanding, a claim can be submitted to Medicare or a health ...