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Last Updated: 17/06/2025
in CLOUD Cloud resources
Zedmed Cloud uses middleware to move results and acknowledgments between your secure messaging client and Zedmed Cloud. If you move from Zedmed On-Prem to Zedmed Cloud, you may need to have your secure messaging client reconfigured or moved. Ho...
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Refund a patient who paid their own bill. You may need to do this if the invoice was incorrect or billed incorrectly and you want to refund the payment.
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Last Updated: 17/06/2025
in CLINICAL Clinical features Write a letter that can be printed out or sent electronically to recipients that use secure messaging services.
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Last Updated: 17/06/2025
in CLINICAL Clinical tasks Zedmed's Batch Letter Writer is Zedmed's recommended letter writer for Clinical and Office staff. It can be used to write individual letters and letters in batches using standard and custom templates.
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Last Updated: 17/06/2025
in ADMIN Office setup The practice's clinical Address Book is used to capture contact information for referring doctors, other practitioners, pathology and radiology clinics and hospitals.
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Last Updated: 17/06/2025
in CLOUD Cloud resources This guide explains how to install Zedmed's Cloud Middleware to facilitate secure messaging to and from Zedmed Cloud.
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Last Updated: 17/06/2025
in CLINICAL Clinical features HealthShare is Australia's largest Specialist and Allied Health directory and can be used in Zedmed v36.3.3 and later - to produce printer referral letters.
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Last Updated: 17/06/2025
in CLINICAL Referrals module Use the Referrals module to write a patient referral to a specialist. The referral can be sent electronically or printed out for the patient.
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Last Updated: 16/06/2025
in BILLING Payers & fees
Update the private fee charged for practice-created items and MBS schedule items using a new validity period.
To update the private fees of many items, contact Zedmed Support to arrange a spreadsheet import.
For more information, se...
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Last Updated: 10/06/2025
in CLOUD Cloud resources
How often do i need to use DUO 2FA When first logging into Zedmed Cloud, you need to authenticate with DUO 2FA. If the Zedmed session is inactive for 1 hour, the customer will need to authenticate with DUO 2FA to log back in. If the Zed...