Updated Articles

  1. Recalls Report

    The Recalls Report is a mail merge program that's used to print reports of patients who have recalls maturing within a selected date range. It can also be used to print first or subsequent reminder letters using MS Word.
  2. Send a manual recall

    Practices can manually send SMS recalls to patients using the Recall Report by selecting the criteria for who will receive the reminder then selecting send SMS.
  3. Manage the Waiting Room

    Use the Waiting Room to manage patients as they attend the practice and ensure they are billed correctly. You can also quick attend walk-ins and doctors can hide patients they have seen.
  4. Book an appointment

    Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
  5. Payment Gateway FAQ

    Common questions about Payment Gateway - a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
  6. Zedmed's Current Release

    Zedmed 38.7.2 is the latest release, featuring linked Appointment and Activity types, referral session counts, and custom Clinical layout options, along with 11 enhancements and 10 fixes.
  7. Onboarding Payment Gateway

    Payment Gateway is a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.
  8. Refund a private patient (integrated Tyro)

    Refund a patient who paid their invoice using an integrated Tyro terminal. The patient being refunded can be on-site (at reception) or off-site.  Note : If the original payment was taken using Tyro MOTO mode, the refund may be made using Ty...
  9. Telehealth FAQ

    Common Telehealth questions answered and known problems explained.
  10. Cannon Remote Capture

    Cannon Remote Capture allows Zedmed Cloud users to create custom folders where images can be saved, then imported into a patient's record. The images are imported in alphabetical order with the import time and date. Setting up the capture fol...