Updated Articles

31. Set up Payment Gateway

    Last Updated: 26/08/2025 in ADMIN Payment Gateway
    Set up the Zedmed Payment Gateway so the practice can request credit card information when a booking is made.

32. Payment Gateway refunds

    Last Updated: 26/08/2025 in OFFICE Payment Gateway
    Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry.

33. Create Tyro refunder account

    Last Updated: 26/08/2025 in ADMIN Payment Gateway
    Create an account for manual Tyro refunds - only required for customers using Zedmed 38.2.2 and older.

34. Create Tyro API password

    Last Updated: 26/08/2025 in ADMIN Payment Gateway
    Learn how to create a Tyro API password for a person or practice receiving payments via Tyro eCommerce.

35. Onboarding Payment Gateway

    Last Updated: 26/08/2025 in ADMIN Payment Gateway
    Payment Gateway is a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.

36. How to use Payment Gateway

    Last Updated: 26/08/2025 in OFFICE Payment Gateway
    How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.

37. Payment Gateway FAQ

    Last Updated: 26/08/2025 in OFFICE Payment Gateway
    Common questions about Payment Gateway - a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment.

38. Telehealth on-prem

    Last Updated: 25/08/2025 in OFFICE Telehealth (on-prem)
    Telehealth allows practitioners to run remote video consultations with patients from Zedmed. This feature includes integrated Telehealth Appointment types and notifications, including SMS messages with links to the video consultations and practi...

39. Troubleshoot billing & claims

    Last Updated: 22/08/2025 in BILLING Billing options
    Error: "Not Assessed" Problem This error occurs when attempting to submit a rebate via MA Online for Outpatient billing. It means that the invoice did not have a referral attached to it. When you invoice a consultation that the patient ha...

40. Telehealth FAQ

    Last Updated: 22/08/2025 in OFFICE Telehealth (on-prem)
    Telehealth allows practitioners to run remote video consultations with patients from Zedmed. This feature includes integrated Telehealth Appointment types and notifications, including SMS messages with links to the video consultations and practi...

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