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Last Updated: 01/05/2026
in FEATURES Zedmed SMS Manage all SMS messages sent to and received from patients, including opt-outs, appointment cancellations and 2-way SMS communications.
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Last Updated: 01/05/2026
in FEATURES Telehealth Common Telehealth questions answered and known problems explained.
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Last Updated: 01/05/2026
in OFFICE Appointments
Send patients SMS confirmations and reminders for their appointments. The reminders can be sent manually or scheduled to go out automatically. Requirements Practice requirements The Set up SMS article explains the following requirements...
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Last Updated: 30/04/2026
in CLINICAL Running an encounter Zedmed's Clinical Records screen makes it easy to review and update clinical information and manage consultations. The menus and sections provide easy access to key features and patient information.
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Last Updated: 29/04/2026
in CLINICAL Running an encounter
Clinical Records is used to run consultations and access Zedmed's clinical features. This guide explains the patient summary section, which records demographic information, displays key indicator icons, and provides quick access to forms and lette...
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Last Updated: 29/04/2026
in CLINICAL Drugs module Use the Drugs module to write a regular patient script. This article covers the steps required to write a standard script and includes options for new prescriptions and re-prescribing, and print and electronic formats.
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Last Updated: 29/04/2026
in CLINICAL Running an encounter Finish an encounter and provide billing information for reception. When the patient has been billed, they will be removed from the Waiting Room. If required, you can also delete the encounter.
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Last Updated: 29/04/2026
in OFFICE Appointments Book an appointment for a surgical procedure. This includes setting up the Operations List - a report that provides information about the operation for the hospital and surgeon.
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Last Updated: 29/04/2026
in BILLING Payers & fees
Zedmed v39 and later will automatically update Medicare and DVA fees for existing items overnight when new fee schedules become available. Health Funds will also receive an automatic fee update if the practice configures the funds added to Zedmed....
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Last Updated: 29/04/2026
in OFFICE Patients This guide explains how to use a patient's Account Enquiry screen to review, investigate, adjust and receipt invoices, and the different indicators available.