Updated Articles

  1. Update Other Fees - manual

    Download a fees file and update Zedmed with the latest item fees. You will perform these steps for each payer you need to update, such as a health fund, WorkCover, BUPA, DVA, TAC or Motor Vehicle.
  2. Manage the Appointment Grid

    Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
  3. Doctors App setup

    The Doctors App integrates with your Zedmed server in real-time so practitioners can access appointments and results. This guide explains what is required to support the Doctors App and to install it on practitioners' phones. To learn more, see...
  4. Doctors App SSO upgrade

    If your practice upgraded to Zedmed Single Sign-On, the Doctors App will also need to be enabled for SSO. To do this, th e Doctors App must be authenticated with Zedmed using a QR code (the same one used by the Telehealth Companion). For the ...
  5. ACMA updates for SMS

    From 1 July 2026 , Australian organisations that send SMS messages using their company or brand name will need to register their SMS Sender ID , also known as an alpha tag. This is part of a new SMS Sender ID Register introduced by ACMA to red...
  6. Telehealth FAQ

    Common Telehealth questions answered and known problems explained.
  7. Find an appointment

    Search the Appointment Book for all bookings that have been made for a patient, then open or delete any of the appointments found.
  8. Appointment display options

    Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
  9. ECLIPSE (Fund) invoicing

    Create an invoice for an in-patient covered by a health fund and make a claim.
  10. AoB post-assignment requests

    Send an electronic Assignment of Benefits (AoB) post-assignment request to a patient for Medicare or DVA. This feature uses SMS and saves the approval in the patient's Account Enquiry. This feature requires Zedmed v39.5 or later. ...