Updated Articles

Register/update a patient

Last Updated: 22/01/2026 in OFFICE Patients

Create a new record for a patient and fill in the personal, practice and payment information. You can also link them to family members to make billing easier.
Full Payment Gateway guide

Last Updated: 22/01/2026 in OFFICE Payment Gateway

How to use Payment Gateway to request Credit Card information when booking an appointment and how to Bill a patient using the ePayment option.
ePayment Reconciliation report

Last Updated: 22/01/2026 in OFFICE Payment Gateway

How to use the Tyro ePayment Reconciliation report if there is a discrepancy when doing banking.
Payment Gateway refunds

Last Updated: 22/01/2026 in OFFICE Payment Gateway

Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry.
ePayment Status Report

Last Updated: 22/01/2026 in OFFICE Payment Gateway

This report identifies patients without a payment card on file (for ePayments ) and sends an SMS to those patients requesting payment card information . The report can be filtered and run for patients with appointments in the coming week. Req...
PG Reporting password

Last Updated: 22/01/2026 in ADMIN Payment Gateway admin

Configure a Tyro Reporting API integration password for a bank account so that it can be selected for the Tyro ePayment Reconciliation report.
Telehealth web browser consult

Last Updated: 21/01/2026 in OFFICE Telehealth

This guide explains the process for practitioners who want to open Telehealth in a web browser.
Add a patient recall

Last Updated: 16/01/2026 in OFFICE Patients

Recall a patient to the practice. The recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to recall requests. Recalls remain as a permanent record to confirm your efforts to recall the patient for a ...
Set up recall types

Last Updated: 16/01/2026 in ADMIN Office setup

Set up recall types so that doctors can enter recalls and office staff can print the Recall Report.
Schedule recalls

Last Updated: 16/01/2026 in ADMIN Office setup

Create, record and schedule recalls for patients, and produce recall reports. Recalls start as Active and are set to Inactive when the patient attends, or if they do not respond to your recall requests.