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Last Updated: 02/07/2026
in BILLING Payers & fees Download a fees file and update Zedmed with the latest item fees. You will perform these steps for each payer you need to update, such as a health fund, WorkCover, BUPA, DVA, TAC or Motor Vehicle.
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Last Updated: 02/07/2026
in BILLING
When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details.
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Last Updated: 01/07/2026
in OFFICE Appointments Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
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Last Updated: 01/07/2026
in FEATURES Zedmed Apps
The Doctors App integrates with your Zedmed server in real-time so practitioners can access appointments and results. This guide explains what is required to support the Doctors App and to install it on practitioners' phones. To learn more, see...
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Last Updated: 01/07/2026
in FEATURES Zedmed Apps
If your practice upgraded to Zedmed Single Sign-On, the Doctors App will also need to be enabled for SSO. To do this, th e Doctors App must be authenticated with Zedmed using a QR code (the same one used by the Telehealth Companion). For the ...
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Last Updated: 30/06/2026
in ADMIN Practice guidance
From 1 July 2026 , Australian organisations that send SMS messages using their company or brand name will need to register their SMS Sender ID , also known as an alpha tag. This is part of a new SMS Sender ID Register introduced by ACMA to red...
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Last Updated: 26/06/2026
in FEATURES Telehealth Common Telehealth questions answered and known problems explained.
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Last Updated: 25/06/2026
in OFFICE Appointments Search the Appointment Book for all bookings that have been made for a patient, then open or delete any of the appointments found.
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Last Updated: 25/06/2026
in OFFICE Appointments Customise the appearance of the Appointment Book, how doctors are ordered and what options are displayed.
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Last Updated: 25/06/2026
in ADMIN Practice guidance
Thank you for joining our Assignment of Benefit webinar on 24 June. We hope we answered most of your questions. Below are some common questions, along with others we did not get to. If you still have any outstanding questions, please use our We...