Updated Articles

  1. Add a Zedcloud bookmark

    Zedmed Cloud is opened in your web browser, and a bookmark or favourite should be created for easy access. Microsoft Edge  To add a shortcut to your Microsoft Edge web browser: Open Edge . Copy/paste ' E dge://favorites' into the Brows...
  2. Payment Gateway FAQ

    Common questions about Payment Gateway.
  3. Assignment of Benefit changes

    On 1 July 2026, new Medicare Assignment of Benefit (AOB) requirements come into effect and these changes impact the process by which a patient gives consent, or “assigns”, their Medicare benefit to the doctor or health fund. The aim is to replace ...
  4. Payment Gateway Reporting

    Configure a Tyro Reporting API integration password for a bank account so that it can be selected for the Tyro ePayment Reconciliation report.
  5. Telehealth FAQ

    Common Telehealth questions answered and known problems explained.
  6. ePayment Status Report

    This report identifies patients with no card on file and sends an SMS requesting payment card information
  7. Refund an ePayment deposit

    Refund payments made via Payment Gateway within Zedmed using the ePayment refund option.
  8. Payment Gateway user guide

    Comprehensive guide covering card requests, billing, claiming, pre-payments/deposits and reconciliations.
  9. Request a card and bill QSG

    Request credit card information from a patient and invoice them using the ePayment billing option.
  10. Take an ePayment deposit

    Process an ePayment deposit when a patient makes an appointment, and apply it when billing.