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Last Updated: 11/06/2026
in ADMIN Practice guidance
On 1 July 2026, new Medicare Assignment of Benefit (AOB) requirements come into effect, and these changes impact the process by which a patient gives consent, or “assigns”, their Medicare benefit to a doctor or health fund. The aim is to replace o...
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Last Updated: 11/06/2026
in BILLING Billing options
Patients can provide AOB post-approval for bulk billing and DVA using consent forms sent via SMS. This should be implemented as part of your billing workflow in three easy steps. The features shown in each step can be used to create an alternati...
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Last Updated: 09/06/2026
in FEATURES Telehealth Book and monitor Telehealth Appointments.
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Last Updated: 09/06/2026
in FEATURES Telehealth
Zedmed Cloud customers
PM and Reception - Create appointments and take bookings (2:23 min video)
Want to know more? See the Office guide and Setup guide .
Practitione...
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Last Updated: 09/06/2026
in FEATURES Telehealth Common Telehealth questions answered and known problems explained.
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Last Updated: 09/06/2026
in FEATURES Online Appointments Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.
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Last Updated: 05/06/2026
in FEATURES Integration support
Zedmed supports Trimate AI
with an API integration that allows Trimate agents to add bookings to Zedmed's Appointment Grid.
To learn more, see Trimate's webinar about their Zedmed integration and AI agent solutions.
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Last Updated: 05/06/2026
in FEATURES Integration support
Zedmed supports a range of third-party AI Agent solutions such as Trimate and Facere that require API integration. To learn more about Trimate AI Agent, see our Trimate webinar Who do I contact for support? For any problems with the...
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Last Updated: 05/06/2026
in FEATURES Telehealth Set up access to Zedmed Companion. The steps are performed by the practitioner and repeated for each branch.
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Last Updated: 05/06/2026
in CLOUD Features
Zedmed Cloud practitioners use Zedmed Companion, an online portal, to facilitate Telehealth consultations. This portal runs in your web browser and allows you to easily monitor Telehealth patients who are waiting and to initiate Telehealth sessi...