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Last Updated: 18/11/2024
in BILLING Claim management
All payment advice received from Medicare, the DVA and Health Funds is displayed in the Claim Status, Payments tab. This information is used to reconcile invoices with payments made to the doctors and specialists.
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Last Updated: 01/07/2026
in OFFICE Appointments
Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.
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Last Updated: 22/04/2026
in CLINICAL Referrals module
Use the Referrals module to write a patient referral to a specialist. The referral can be sent electronically or printed out for the patient.
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Last Updated: 08/05/2026
in BILLING Invoice creation
Create an invoice for a patient covered by Medicare (bulk bill) or DVA.
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Last Updated: 01/06/2026
in CLINICAL Clinical resources
The practice's clinical Address Book is used to capture contact information for referring doctors, other practitioners, pathology and radiology clinics and hospitals.
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Last Updated: 19/09/2025
in ADMIN Practice setup
Set up a Tyro terminal to process payments and Medicare claims in Zedmed. This process involves installing Tryo software that communicates with the Tyro machine and then configuring Zedmed to use Tyro.
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Last Updated: 01/05/2026
in FEATURES Zedmed SMS
Manage all SMS messages sent to and received from patients, including opt-outs, appointment cancellations and 2-way SMS communications.
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Last Updated: 25/06/2026
in OFFICE Appointments
Search the Appointment Book for all bookings that have been made for a patient, then open or delete any of the appointments found.
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Last Updated: 22/04/2026
in CLINICAL Clinical letters
Write a letter that can be printed out or sent electronically to recipients that use secure messaging services.
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Last Updated: 29/04/2026
in OFFICE Patients
This guide explains how to use a patient's Account Enquiry screen to review, investigate, adjust and receipt invoices, and the different indicators available.