Popular Articles

31. Setup Tyro on-prem terminals

    Last Updated: 19/09/2025 in ADMIN Integration support
    Set up a Tyro terminal to process payments and Medicare claims in Zedmed. This process involves installing Tryo software that communicates with the Tyro machine and then configuring Zedmed to use Tyro.

32. Scan results & documents

    Last Updated: 30/09/2024 in CLINICAL Results inbox
    Scan lab results and clinical letters into Zedmed. These documents can be sent to the Results Inbox and may appear in Summary Views under Results or Documents.

33. Book an appointment

    Last Updated: 08/01/2026 in OFFICE Appointments
    Make an appointment for a patient in the Zedmed appointment book, and manage linked bookings the patient waitlist and the cancellation list.

34. Private Patient invoicing (MAOnline/Tyro Easyclaim)

    Last Updated: 06/11/2025 in BILLING Invoice creation
    Invoice a private patient who's paying the bill themself using MA Online or Tyro EasyClaim.

35. Office templates (FRM Word)

    Last Updated: 24/09/2025 in ADMIN Templates & forms
    Create labels and letters in Zedmed using FRM templates, which are linked to Word documents (the data source) in the Zedmed folder.

36. Update Other Fees

    Last Updated: 31/01/2024 in BILLING Payers & fees
    Download a fees file and update Zedmed with the latest item fees. You will perform these steps for each payer you need to update, such as a health fund, WorkCover, BUPA, DVA, TAC or Motor Vehicle.

37. Managing SMS messages

    Last Updated: 04/12/2025 in OFFICE Zedmed SMS
    Manage all SMS messages sent to and received from patients, including opt-outs, appointment cancellations and 2-way SMS communications.

38. ZedSMS Message Centre

    Last Updated: 11/10/2024 in OFFICE Zedmed SMS
    The ZedSMS Message Centre makes it easy for ZedSMS users to purchase SMS credits and set automatic top-ups. You can also manage patients who opt out of SMS and identify numbers that need to be updated.

39. Receipt a Medicare payment for a voided invoice

    Last Updated: 24/09/2025 in BILLING Claim management
    If you have voided an invoice and not informed Medicare, you will receive a payment for that claim and will not be able to reconcile the payment because the invoice is no longer valid.

40. Clinical Letter Writer

    Last Updated: 17/06/2025 in CLINICAL Clinical features
    Write a letter that can be printed out or sent electronically to recipients that use secure messaging services.

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