Start and finish an encounter

Log into Zedmed and review your appointments

Follow these steps to log in and check your appointments for the day:

1. Open Chrome, and in the browser, type zedcloud.com.au

2. Log into Zedmed Cloud 3. Log into the Zedmed Application
a)   Enter your Zedmed Cloud credentials:
       Username - first name initial + last (e.g: bsmith@zedcloud.com.au)
       Password - three unassociated words

b)   Approve the DUO 2FA on your mobile phone.
c) Select the Zedmed Cloud tile. 
d)   Wait while the session prepares. Zedmed will open.
a)  Enter your Zedmed Application credentials:
       Username - last name + first name initial
       Password - Welcome1 

b)   Change your password if prompted.
c) If prompted - select the Outpatients Branch and
d) If required, tick the box to set as the Default Branch.

4. Click the Appointments button to review your appointments.

5. Close the Appointment Grid by clicking the cross 'X' on the top right. 

6. Select the Clinical Records button at the bottom left.

Zedmed Clinical will open.

Start the encounter and consult

Follow these steps to start your first consultation:

  1. Select the Waiting room icon on the top menu.
    Your attended patients will be shown. Telehealth patients are attended at the start of the day.

  2. Double-click the patient you are ready to see.
  3. The patient's clinical record will open, and the encounter will start.
  4. In the RFE field, enter a reason for the encounter. 
  5. Conduct your consultation. 

End the encounter and bill

  1. Select the red Stop button on the top right. The Billing wizard will open.
  2. Single-click the Item number to be billed. Use the Search for field if required.
  3. Under Attendance Notes, indicate if the patient is bulk billed or privately billed. Add any rebooking instructions.
  4. Select OK. Reception will be advised on how to bill and if rebooking is required.
  5. Select the Close Patient icon. (See screenshot above).
  6. Select Waiting Room to admit your next patient.
    The previous patient will disappear from the Waiting Room once billed.

Monitoring Appointments

Select the Windows icon on the cloud menu to toggle between Clinical and Office.
In Office, select Appointments to view your appointments.