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Last Updated: 15/10/2024
in ADMIN Error codesA full list of Medicare error codes and Medicare claim rejection codes - explain the rejection reason or how it was assessed when you lodge a Medicare benefits claim.
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Last Updated: 22/05/2024
in CLOUD Cloud login
This guide explains how to log into Zedmed Cloud using the DUO 2FA phone App , start your session and log into Zedmed.
Zedmed Cloud and your Zedmed environment have different credentials.
Inactivity considerations
If your Z...
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Last Updated: 09/07/2025
in OFFICE Release notesZedmed 38.2.2 is the latest release and includes Heidi AI Scribe, improved Schedule conflict management, a Tyro terminal selector and Online Appointment document request support.
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Last Updated: 28/01/2025
in BILLING
When you set up a debtor or account payer, you will need to provide the Brand ID. This page provides a list of funds\payers and their brand IDs. The ECLIPSE fund scheme Claim type can be added to each doctor in the treating doctor details. ...
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Last Updated: 24/06/2024
in ADMIN Software updatesThis guide explains how to perform a server upgrade and how client upgrades work. These upgrades are performed manually on your database server and automatically on the client workstations.
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Last Updated: 15/10/2024
in ADMIN Error codesThese errors can occur for ECLIPSE claims, and the actions required provide solutions that may allow you to resubmit the claim. The source documentation can be found at Services Australia.
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Last Updated: 09/07/2025
in CLINICAL Drugs moduleUse the Drugs module to write a regular patient script. This article covers the steps required to write a standard script and includes options for new prescriptions and re-prescribing, and print and electronic formats.
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Last Updated: 09/07/2025
in CLINICAL Clinical featuresUse email and SMS to securely send invoices, referrals and other documents to patients with Electronic Document Transfer (EDT). Documents are securely accessed by the payer using a link to a branded verification page.
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Last Updated: 18/11/2024
in CLINICAL Clinical featuresMy Health Record (MHR) provides a secure online summary of a patient’s health information, and authorised Healthcare providers can view and update that information.
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Last Updated: 21/02/2025
in BILLING Payers & feesDownload the Medicare Benefits Scheme (MBS) fees file and use it to update all Medicare fees in Zedmed. This will update the fees of existing MBS items.